Documentation forVoIP & Network Quality Manager
Monitoring VoIP and network quality is a key capability of Hybrid Cloud Observability and is also available in a standalone module, VoIP & Network Quality Manager (VNQM). Hybrid Cloud Observability and VNQM are built on the self-hosted SolarWinds Platform.

Call precedence levels

The priority of a call is indicated by the call precedence level. The following table contains the list of possible call precedence levels.

Call precedence level Call priority
0 Flash override
1 Flash
2 Immediate
3 Priority
4 Routine