Documentation forSolarWinds Service Desk

Single_Sign-On (SSO)

Single Sign-On is an authentication service that permits users to use one set of login credentials (e.g. name and password) to access multiple applications.

There are many benefits of utilizing SSO including:

  • Improves security capabilities and compliance.
  • Combines with Risk-Based Authentication (RBA).
  • Reduces password fatigue.
  • Streamlines the user experience.
  • Increases software adoption rates.

Enable SSO

To enable SSO in your organization, navigate to Setup > Account > Single Sign-On

Login using SAML

Select the check box labeled Enable Single Sign-On with SAML

For detailed information regarding specific SSO/SAML integration with your SWSD, please click the relevant link below:

To proceed with setup of your SWSD, click here to learn about Roles & Permissions.