Documentation forHybrid Cloud Observability Essentialsand Storage Resource Monitor

Storage Resource Monitor 2020.2.5 Release Notes

Release Date: March 25, 2021

These release notes describe the new features, improvements, and fixed issues in Storage Resource Monitor 2020.2.5.

New features and improvements

SRM 2020.2.5 is a service release.

SRM 2020.2.5 uses the Orion Platform 2020.2.5.

Learn more:


New customer installation

To install SRM using the SolarWinds Installer, see the SolarWinds Installer, and refer to the SRM Getting Started Guide to learn about configuring and customizing SRM.

How to upgrade

  1. Use the SolarWinds Installer to simultaneously upgrade one or more Orion Platform products on your main Orion server.

  2. If your scalability engines (additional polling engines, additional web servers, and high availability servers) are able to communicate with the main server, use the centralized upgrade feature to upgrade the rest of your Orion deployment in parallel.

    For details, see Install or upgrade Orion Platform products.

You can upgrade your entire Orion deployment, including the main server and all Orion Platform products, from the My Deployment page. Downloading the SolarWinds Installer for future upgrades is no longer necessary.


Fixed issues

Case Number Description
00571429, 00565533

Apparent high LUN latency after upgrading firmware from 9.5 to 9.7 NetApp array resolved. Issue was caused by NetApp changing units from milliseconds to microseconds.

00648681 EMC Isilon 'BOOT_DRIVE' status was being incorrectly interpreted as Down.
00452950, 00490188, 00546148, 00564905,, 00580255, 00590133, 00609880 Quota Totals now shown for EMC Data Domain.

See also the Orion Platform 2020.2.5 release notes for other fixed issues.


End of Life

VersionEoL AnnoucementEoE Effective DateEoL Effective Date
6.6August 25, 2020: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.6 should begin transitioning to Storage Resource Monitor version 2020.2.1 or higher.November 25, 2020: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.6 or older will no longer be actively supported by SolarWinds.November 25, 2021: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.6 or older.
6.5May 31, 2020: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.5 should begin transitioning to Storage Resource Monitor version 2020.2.1 or higher.August 31, 2020: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.5 or older will no longer be actively supported by SolarWinds.August 31, 2021: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.5 or older.
6.4May 31, 2020: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.4 should begin transitioning to Storage Resource Monitor version 2020.2.1 or higher.August 31, 2020: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.4 or older will no longer be actively supported by SolarWinds.August 31, 2021: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.4 or older.
6.3May 31, 2020: End-of-Life (EoL) announcement - Customers on Storage Resource Monitor version 6.3 should begin transitioning to Storage Resource Monitor version 2020.2.1 or higher.August 31, 2020: End-of-Engineering (EoE) - Service Releases, bug fixes, workaround, and service packs for Storage Resource Monitor version 6.3 or older will no longer be actively supported by SolarWinds.August 31, 2021: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Resource Monitor version 6.3 or older.

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.

Legal notices

Return to top

© 2021 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.