Uninstall SCM
You can uninstall Orion Platform modules, such as SCM 2020.2.6 and earlier. You cannot uninstall SolarWinds Platform products, such as SCM 2022.3 and later.
Complete the steps below to remove only SCM 2020.2.6 and earlier.
You may need to uninstall SCM 2020.2.6 or earlier to reinstall for resolving issues or to move to a new server during a migration.
To uninstall your entire SolarWinds Platform deployment, see Uninstall all SolarWinds Platform products from a server and prepare for a reinstall.
Uninstalling products may require uninstalling files and editing registries.
- SolarWinds strongly recommends that you only edit files as instructed. Any additional modifications to SolarWinds Platform files may result in system performance issues or may create an error state.
- SolarWinds strongly recommends that you back up your registry before making any edits to your system registry. You should only edit the registry if you are experienced and confident in doing so. Using a registry editor incorrectly can cause serious issues with your operating system. SolarWinds cannot guarantee resolution to any damage resulting from making registry edits.
- For technical assistance, contact Support.
Before you begin
Prior to uninstalling, SolarWinds recommends the following preparation:
Back up the existing database |
To preserve your data, back up your database(s). If you need help with your backup, check your vendor's site for documentation and instructions. If your database is on a VM, create a snapshot or copy of your VM. If you need software to perform backups and maintenance for Microsoft SQL databases, you can install SQL Server Management Studio Express for your specific version of Microsoft SQL on your database server. Use one of the following links to download it: |
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Back up product folders |
Create copies and backups of your product folders. You may have customizations in these folders specific to your installations. For example, save custom code or reports. |
Uninstall SCM
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Delete files from the following locations to fully clear all files. If you installed the SolarWinds Platform server on a different domain, look on that location instead of C:\.
To uninstall MSSQL, PostgreSQL and MariaDB drivers, go to Control Panel\Programs\Programs and Features and delete them.
To uninstall Oracle, run C:\Program Files (x86)\SolarWinds\Orion\SCM\OracleODBCDriver\odbc_uninstall.exe and remove the C:\Program Files (x86)\SolarWinds\Orion\SCM\OracleODBCDriver directory. |
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SolarWinds strongly recommends that you back up your registry before editing your system registry. You should edit the registry only if you are experienced and confident in doing so. Using a registry editor incorrectly can cause serious issues with your OS, which could require you to reinstall your OS to correct them. SolarWinds cannot guarantee resolutions to any damage resulting from making registry edits. For assistance, contact Support.
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Restart the server. Use the SolarWinds Orion Installer to reinstall SCM and other products. |