Microsoft Office 365 Exchange Mobile Device Statistics

This template shows information about Office 365 Exchange mobile devices and includes the following component monitors:

  • Mobile Users (Users with mobile devices associated with them)
  • Mobile Devices by OS
  • Mobile Devices (Inactive)
  • Mobile Devices by Access State (Allowed vs. Blocked)


WMI access to the target server

Check the following article for prerequisites: Connect to Exchange Online Using Remote PowerShell.

Important: The PowerShell script mentioned in the Microsoft article above should be run on the Orion server, not the target node.


  • An Orion account with SAM administrator permissions.
  • An Office 365 account with global administrator privileges.
    • The account must be a member of an Office 365 admin role.
    • The account should be an all-in-one, inclusive account to support the monitoring of all mailboxes.

Use UPN format (username@domain) — not domain\username format to enter credentials. Also, a service account for Exchange Web Services is recommended to avoid authentication issues when passwords are updated.