Asset Inventory polling requirements

The following systems support data collection for the Asset Inventory data collection:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
  • HP servers with HP System Insight Manager 6.2 or higher
  • HPE ProLiant Gen10 Servers with SIM 8.0 or later (via SNMP protocol only)
  • IBM server with IBM Director (Common Agent, 6.3 or higher)

Additional hardware may be supported with a limited amount of data returned by polling.

SAM supports the following operating systems and protocols to collect asset inventory data:

Operating System Protocol





AIX v7 and higher


Supported versions of VMware


Use ICMP for VMware nodes not polled via CIM or VMware API.

VMware API for ESX/ESXi hosts polled via vCenter


Download agent software

SAM uses standard protocols such as SNMP and WMI to collect Asset Inventory data, but not all information is available natively from an OS without installing the hardware vendor's required agent software. For example, if Windows cannot recognize the serial number of a machine, SAM cannot determine the machine's warranty status unless the vendor updates its agent software to extend APIs and gather additional data.

To download agent software for supported devices, visit the SolarWinds Success Center and see Third-party software required to monitor hardware health and collect asset inventory information in SAM.