Asset Inventory polling requirements

This topic also applies to SolarWinds SCM, which supports Asset Inventory polling.

To configure SAM to collect Asset Inventory data:

• Download and install third-party software on supported servers. SAM uses standard protocols such as SNMP and WMI to collect Asset Inventory data, but not all data is available natively from an OS without installing the hardware vendor's required agent software. For example, if Windows cannot recognize the serial number of a machine, SAM cannot determine the machine's warranty status unless the vendor updates its agent software to extend APIs and gather additional data.

• Enable the Asset Inventory feature for nodes.

SAM can also collect warranty data, display it on the SAM Summary page, and notify you about pending expiration dates, see Display the warranty status for physical servers in SAM.

Supported physical servers

SAM supports Asset Inventory data collection for the following systems. Additional servers may be supported with a limited amount of data returned by polling.

• Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
  • Including Dell M1000e and Dell PowerEdge M610, R210, R610, R710, R900, 1950, 2850, 2950, 2970, and 6850
• HPE BladeSystem servers with HP System Insight Manager 6.2 or higher
  • Including HP C3000 and HP C7000
• HPE ProLiant Gen10 servers (via SNMP protocol only)
  • Including DL320 G4, DL360 G3, DL360 G4, DL380 G4, DL380 G6, and ML570 G3

  HP WBEM providers are required for HP servers polled via WMI.

• IBM servers with IBM Director (Common Agent, 6.3 or higher)
  • Including System x3550, System x3550 M2, System x3550 M3, System x3650, System x3650 M2, System x3650 M3, x3850, and eServer 306m
    

    IBM ServeRAID Manager software must be installed on IBM X-Series servers.

Supported operating systems and protocols

OS	Protocol
Windows	SNMP, WMI
Linux	SNMP
AIX v7 and higher	SNMP
VMware Click here to learn about versions supported by SAM, which sync with VMAN.	Common Information Model (CIM), VMware API Use ICMP for VMware nodes not polled by CIM or the VMware API.
VMware API for ESX/ESXi hosts polled via vCenter	HTTPS If the vCenter API is slow to report changes, use CIM to monitor each host directly.

Ports used for Asset Inventory polling

Port	Protocol	Service/Process	Direction	Notes
135	TCP	Microsoft EPMAP (DCE/RPC Locator service)	Bidirectional	WMI agentless polling. WMI uses port 135 to initiate communication with remotely managed hosts, then switches to a random port between 1024 and 65535.
161	UDP	SolarWinds Job Engine v2	Outbound	SNMP agentless polling
445	TCP	File and Printer Sharing (SMB-In)	Bidirectional	WMI agentless polling. Asset Inventory uses VBScript to gather data about Windows updates on monitored nodes, which may cause false-positive alerts in antivirus scans. If you need to disable VBScript, see this article.