- Release Notes
- Install or Upgrade
- Get Started
- SAM Getting Started Guide
- Get started with SAM
- Discover your environment
- Set up monitoring
- Explore alerts and reports
- Work with templates
- Set thresholds
- SAM Administrator Guide
- Introduction to SAM
- Discover and add network devices
- Discover applications in your environment
- Monitor your network
- Monitor with Orion agents
- Monitor your virtual infrastructure in SAM
- Monitor your environment with AppStack
- Use alerts to monitor your environment
- Monitor application dependencies
- Configure the Application Dependencies feature
- Access application dependencies data
- Manage application dependency polling settings
- Troubleshooting application dependency issues
- Monitor hardware health in SAM
- Manage Asset Inventory
- Manage processes, services, tasks, and events in real-time
- Use the Real-Time Process Explorer
- Use the Service Control Manager
- Use the Windows Scheduled Task Monitor
- Manage SAM templates and component monitors
- The template and application relationship
- Best practices for SAM templates
- Manage SAM templates
- Import and export templates in SAM
- Understand the Credentials Library
- Share application monitor templates on THWACK
- Manage templates and groups
- Work with component monitors
- Report status through exit codes
- Assign application monitors to nodes
- Modify and customize monitors
- Scripts with text output
- Windows Script monitor
- Script custom component monitors
- Example tasks for application monitors
- Create your first application and alert
- Scan for applications worth monitoring
- Monitor a specific URL
- Monitor VMware performance counters
- Monitor and restart stopped Windows services
- Monitor large directories using the Windows Script Monitor
- Monitor IIS application pools
- Use the JMX component monitor wizard
- Configure the SOAP monitor
- Application monitor thresholds
- Use PowerShell in SAM
- Monitor with AppInsight applications
- Monitor with AppInsight for Active Directory
- AppInsight for Active Directory licensing
- AppInsight for Active Directory requirements and permissions
- Edit the AppInsight for Active Directory template
- Configure AppInsight for Active Directory on nodes
- Configure certificate handling for AppInsight for Active Directory
- Configure AppInsight for Active Directory alerts
- Troubleshoot AppInsight for Active Directory
- Monitor with AppInsight for Exchange
- AppInsight For Exchange licensing
- AppInsight for Exchange requirements and permissions
- Edit the AppInsight for Exchange template
- Configure AppInsight for Exchange on nodes
- Advanced manual configuration of AppInsight for Exchange
- Monitor with AppInsight for IIS
- AppInsight for IIS requirements and permissions
- AppInsight For IIS licensing
- Configure AppInsight for IIS on nodes
- Integrate SolarWinds APM with IIS nodes
- Edit the AppInsight for IIS template
- Advanced manual configuration of AppInsight for IIS
- Monitor with AppInsight for SQL
- Monitor with AppInsight for Active Directory
- SAM Template Reference
- Configure Linux/Unix systems for templates and component monitors
- APC PowerChute Agent (Windows)
- Barracuda Spam and Virus Firewall
- Citrix PVS Accelerator for XenServer
- Citrix XenApp 5.0 Core WMI Counters
- Citrix XenApp 5.0 ICA Session WMI Counters
- Citrix XenApp 5.0 Presentation Server WMI Counters
- Citrix XenApp 5.0 Services
- Citrix XenApp 6.0 Core Counters
- Citrix XenApp 6.0 ICA Session
- Citrix XenApp 6.0 Presentation Server
- Citrix XenApp 6.0 Services
- Citrix XenApp and Xen Desktop 7.x (Advanced)
- Citrix XenApp and Xen Desktop 7.x (Events)
- Citrix XenApp and Xen Desktop 7.x (Performance Counters)
- Citrix XenApp and Xen Desktop 7.x (Services)
- Citrix XenServer
- Clam AV
- DHCP User Experience Monitor
- Directory Size
- Distributed File System (DFS)
- DNS User Experience
- Download Speed Monitor
- Errors in Application Event Log
- FTP User Experience
- GlassFish (JMX)
- GoodLink Server for Microsoft Exchange
- Group Policy Object (System and Application Logs)
- IMAP4 Round Trip Email
- ISC DHCP Server (Linux)
- Java Application Server (SNMP)
- JBoss (JMX)
- JD Edwards EnterpriseOne Server Manager (Windows)
- Kaspersky Security Center Antivirus
- LDAP User Experience Monitor
- Log Parser
- MAPI Round Trip Email
- Microsoft Active Directory
- Microsoft Azure
- Microsoft Azure App Service
- Microsoft Azure Batch Account
- Microsoft Azure Blob Account
- Microsoft Azure Event Hub Namespace
- Microsoft Azure IOT Hub
- Microsoft Azure SQL Data Warehouse
- Microsoft Azure SQL Server Database
- Microsoft Azure SQL Server Database Elastic Pool
- Microsoft Azure Virtual Machine Scale Set
- Microsoft DirectAccess
- Microsoft Dynamics
- Microsoft Exchange
- Exchange 2007 Client Access Role Counters (Advanced)
- Exchange 2007 Edge Transport Role Counters (Advanced)
- Exchange 2007 Hub Transport Role Counters (Advanced)
- Exchange 2007 Mailbox Role Counters (Advanced)
- Exchange 2007 Outlook Web Access (OWA) Form Login
- Exchange 2007 Unified Messaging Role Counters (Advanced)
- Exchange 2007-2010 Client Access Role Services and Counters (Basic)
- Exchange 2007-2010 Common Performance Counters
- Exchange 2007-2010 Edge Transport Role Services and Counters (Basic)
- Exchange 2007 — 2010 Hub Transport Role Services and Counters (Basic)
- Exchange 2007-2010 Unified Messaging Role Services and Counters (Basic)
- Exchange 2010 Client Access Role Counters (Advanced)
- Exchange 2010 Edge Transport Role Counters (Advanced)
- Exchange 2010 Hub Transport Role Counters (Advanced)
- Exchange 2010 OWA Form Login (PowerShell)
- Exchange 2010 Unified Messaging Role Counters (Advanced)
- Exchange 2013 Client Access Role Counters (Advanced)
- Exchange 2013 Client Access Role Services and Counters (Basic)
- Exchange 2016 Client Access Role Services and Counters (Basic)
- Exchange 2016 Client Access Role Counters (Advanced)
- Exchange 2016 Hub Transport Role Counters (Advanced)
- Exchange 2016 Hub Transport Role Services and Counters (Basic)
- Exchange Active Sync Connectivity (Exchange 2010 and 2013)
- Exchange Server 2000 and 2003
- Exchange Web Services User Experience monitor
- Microsoft Forefront
- Microsoft IIS
- Microsoft Lync
- Microsoft Message Queuing
- Microsoft Network Policy
- Microsoft Office 365
- Integrate Office 365 templates with Microsoft Graph
- Microsoft Office 365 Exchange Mailboxes
- Microsoft Office 365 Exchange Mobile Device Statistics
- Microsoft Office 365 Exchange Online
- Microsoft Office 365 Group Statistics
- Microsoft Office 365 License Statistics
- Microsoft Office 365 Mail Traffic Statistics
- Microsoft Office 365 Mobile Device Management
- Microsoft Office 365 OneDrive
- Microsoft Office 365 Portal
- Microsoft Office 365 Security Statistics
- Microsoft Office 365 SharePoint Online
- Microsoft Office 365 Skype
- Microsoft Office 365 Skype for Business
- Microsoft Office 365 Subscription
- Microsoft Office 365 Teams
- Office 365 User Statistics with PowerShell
- Microsoft Routing and Remote Access
- Microsoft SharePoint Server
- Microsoft Skype for Business
- Microsoft SQL
- Microsoft Windows Internet Name Service
- Microsoft Windows Server
- Microsoft Windows Server 2003 Failover Cluster
- Microsoft Windows Server 2003 — 2008 FTP Service
- Microsoft Windows Server 2008 Failover Cluster
- Microsoft Windows Server 2008 R2 — 2016 Failover Cluster (Advanced)
- Microsoft Windows Server 2012 — 2016 Failover Cluster
- Microsoft Windows Server 2012 Failover Cluster
- Microsoft Windows Server 2016 FTP Service
- Microsoft Windows Update Monitoring
- Windows 2008 R2 - 2012 FTP Service
- Windows DHCP Server
- Windows DNS Server
- Windows Network Load Balancing
- Windows Print Services
- Windows Print Services 2016
- Windows Remote Desktop Services (Session Host Role)
- Windows Scheduled Tasks
- Windows Server 2003 Domain Controller Security
- Windows Server 2003 — 2012 Services and Counters
- Windows Server 2008 — 2016 Domain Controller Security
- Windows Server 2016 Services and Counters
- Windows Server 2019 Services and Counters
- Microsoft System Center
- Nagios Linux File & Directory Count Script
- Novell GroupWise
- POP3 Round Trip Email
- Progress Database (Linux and Unix sh script)
- RADIUS User Experience
- Remote Desktop Services Licensing
- Server Clock Drift
- SOAP/JSON Example
- SSL Certificate Expiration Date Monitor
- Streaming Media Services 2008
- TACACS+ User Experience
- Terminal Licensing Server
- Tomcat Server
- Trend Micro
- UniData Database (Windows)
- Veeam Backup and Replication Server
- Web Link
- Websense Web Security
- SAM Custom Template Guide
- Create custom templates in SAM
- Create scripts for SAM script component monitors
- PowerShell scripting in SAM custom templates
- Nagios scripting in SAM custom templates
- Linux/Unix scripting in SAM custom templates
- Windows scripting in SAM custom templates
Updated February 15, 2019
These release notes describe the new features, improvements, and fixed issues in Server & Application Monitor 6.6. They also provide information about upgrades and describe workarounds for known issues.
For detailed system requirements, see SAM 6.6 system requirements.
New features and improvements
Read this section for descriptions of new features and improvements offered in this release. For previous release information, see SAM Previous Versions. You can also compare this release with previous releases of SAM.
SAM 6.6 is an Orion Platform product that consumes Orion Platform 2017.3.
The SAM Application Dependencies feature provides a holistic view of application and server connections, expanding monitoring by detecting how applications and nodes interact with each other. You can use data gathered during Application Dependencies polling to:
- Understand which applications, application processes, and nodes connect with each another.
- Ensure that the most important data for specific applications is monitored.
- Identify unmonitored applications and processes that require attention.
- Leverage latency and packet loss metrics to determine if an issue is caused by an application or the network.
This contextual visibility of relationships between applications and physical/virtual servers also reduces troubleshooting time. For example, instead of searching through many applications, nodes, and component monitors to determine why an application is slow, you can navigate to the new Incoming Connections resource on the Application and Node Details pages to analyze application dependencies and pinpoint the source of the issue.
To learn about supported environments, Orion Platform settings, and recommended monitoring limits related to the new Application Dependencies feature, see the SAM Administrator Guide.
- Monitor performance and availability of IBM® AIX® Power Systems with the Orion Agent. Click here to read more about this new feature in our online IT community, THWACK.
- Updated templates for Microsoft® Windows Server® 2016.
New customer installation
Use the SolarWinds Orion Installer to install and upgrade one or more Orion Platform products simultaneously in your environment. When installing new products into an existing Orion environment, the Orion Installer verifies compatibility between the product versions and notifies you if additional steps are needed.
.NET 4.6 is required to use the new installer and will be downloaded when you run the installer. Do not stop the installation after installing .NET 4.6 due to compatibility issues with older versions of SolarWinds software. A reboot may be required after installing .NET.
To eliminate compatibility issues, all required Orion Platform products are upgraded when you complete the Orion Installer.
- Installs or upgrades all products from a single screen. You do not need to download files for each product.
- Provides an easy-to-follow install path when required. If you upgrade from an older product version, the installer provides upgrade paths custom-made for your current environment so you can complete complex upgrades and installations with ease.
- Runs preflight checks to ensure your environment specifications match the system requirements for selected product installs. If changes are needed, the installer provides guidance for required versions.
- Automatically starts the Configuration Wizard as needed after product installs to complete database and configuration tasks.
Before you upgrade
If upgrading from a previous version of SAM, be aware of the following considerations:
- To ensure a smooth upgrade, do the following:
- This release candidate will not work on a FIPS-enabled version of Microsoft Windows.
- If NPM and SAM are on the same server, you will be prompted to upgrade to NPM 12.2 before upgrading to SAM 6.6.
- If you added a site binding to a host name in an earlier SAM version, you must bind the Orion Web Console to a fully-qualified domain name (FQDN). See this article.
- Microsoft Azure sometimes uses different terms for the same value in its user interface and documentation. If you plan to monitor Azure VMs, see this article for tips about adding Azure accounts.
- If you plan to exceed SolarWinds recommendations and monitor 2000 or more Microsoft Azure VMs, see this article if the Orion Platform receives a Status Code 503 - Service Unavailable message when adding an Azure account.
- To monitor Exchange Server 2016, PowerShell 2.0 or later must be installed and Administrator rights must be granted.
How to upgrade
- Do you need to migrate as part of your upgrade? See the Orion Platform Migration Guide.
- To upgrade SAM and other Orion Platform products, see the Orion Platform Products Installation and Upgrade Guide.
SAM 6.6.1 fixes the following issues.
|Asset Details for network interfaces and physical network adapters (vmnics) are consistent between the similar nodes|
|Updated client libraries to support configuration of WebLogic monitoring.|
|Orion Server can authenticate Radius User Experience Monitor. Workaround in this Success Center article no longer needed.|
|Linux CPU Monitoring Perl template polls nodes with properties that include non-ASCII characters.|
|Correct property display names appear in AppInsight for Exchange.|
|Asset Inventory polls display warranty dates.|
1209647, 1075129, 1142193, 1245162
|Statistic thresholds subsist after editing monitoring templates.|
See also Orion Platform 2017.3 Release Notes.
Issue: Apache process monitors templates do not display connections discovered by Application Dependency Mapping.
Workaround: N/A. Updated templates will be provided before GA.
Issue: The Warranty Status for HP servers displays as Unknown in Asset Inventory resource accessible from the Node details page. HP changed the HTML structure of data in its warranty status table. SAM's HPWarrantyPoller will be updated to gather data in the revised format.
Workaround: Refer to the HP Customer Support - Product Warranty Check (© 2018 HP Development Company, L.P., obtained on February 4, 2018).
End of life
See the End of Life Policy for details about life cycles for SolarWinds products.
|EoL Annoucements||EoE Effective Dates||EoL Effective Dates|
April 6, 2018
End-of-Life (EoL) announcement – Customers on SAM 6.3 should begin transitioning to the latest version of SAM.
June 6, 2018
End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 6.3 will no longer be actively supported by SolarWinds.
June 6, 2020
End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 6.3.
See Currently supported software versions for more information.
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