Orion Platform 2017.3 Requirements
Release Date: September 13, 2017
SolarWinds strongly recommends that you install the Orion Platform on a server that is neither public, nor internet-facing. To learn about best practices for configuring your Orion Platform installation securely, see Secure Configuration for the SolarWinds Platform.
Important: These system requirements define the minimum requirements for all products on Orion Platform 2017.3. Products may have different requirements, such as OS or memory, and may differ per license level.
For additional information on requirements and configurations, see the Multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums.
We also recommend reviewing the Orion Platform 2017.3 Release Notes.
- Your Orion server and your SolarWinds Orion database must use separate servers.
- Software requirements
- Account privileges
- Server port requirements
- Hardware requirements
- Database server (SQL Server) requirements
Software requirements
- SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
- SolarWinds does not support the installation of any Orion product on the same server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server, nor do we support sharing a database server with those applications.
The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.
Software | Requirements | |
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Operating system |
Production | Evaluation Environments Only |
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Installing SolarWindsOrion Platform products on Windows Server 2012 R2 Essentials or Windows Server Core is not supported. |
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Operating system languages |
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IP address version |
IPv4 IPv6 implemented as a dual stack CIDR notation is not supported for IPv6 addresses. |
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Web server |
Microsoft Internet Information Services (IIS), version 8.0 or later IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth. |
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.NET Framework |
.NET 4.6.2 Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment. |
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Web console browser |
Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported. |
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Other |
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Services |
The following services must be running after installation is complete to collect syslog messages and traps:
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Account privileges
SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.
SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.
Server port requirements
- Ports 4369, 25672, and 5671 are opened by default on the main server for RabbitMQ messaging. These ports can be blocked by the firewall. When running SolarWinds High Availability, ensure ports 4369 and 25672 are open.
- RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate with Windows nodes.
SolarWinds does not recommend the use of HTTP (Port 80). Please use HTTPS (Port 443) to ensure that any web-related connections are secure.
Port | Protocol | Service/ Process |
Direction | Description | Encryption12 |
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12 | UDP | SNMP Informs | Bidirectional | Receiving trap messages | n/a |
user defined, default: 22 |
SSH |
SolarWinds Job Engine v2 IIS |
Bidirectional | Port for accessing ASA devices through CLI | Device-based |
25 |
TCP |
SolarWinds Alerting Service V2 | Outbound |
SMTP port for non-encrypted messages |
n/a |
53 | UDP | SolarWinds Job Engine v2 | Outbound | Resolving DNS queries | n/a |
80 |
TCP |
IIS | Inbound |
Default additional web server port. If you specify any port other than 80, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is http://192.168.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console. The port might also be used for Cisco UCS monitoring. |
n/a |
161 |
UDP |
SolarWinds Job Engine v2 | Outbound |
Sending and receiving SNMP information. |
SNMP v1 and v2 are unencrypted. SNMP v3 uses AES and 3DES encryption. |
162 |
UDP |
SolarWinds Trap Service | Inbound |
Receiving trap messages |
n/a |
443 |
TCP |
IIS | Inbound |
Default port for https binding. Also used for bi-directional ESX/ESXi server polling, or for Cisco UCS monitoring. |
SSL |
465 |
TCP |
SolarWinds Alerting Service V2 | Outbound |
SMTP port used to send TLS-enabled email alert actions. |
SSL |
514 |
UDP |
SolarWinds Syslog Service | Inbound |
Receiving syslog messages |
n/a |
587 |
TCP |
SolarWinds Alerting Service V2 | Outbound |
SMTP port used to send TLS-enabled email alert actions. |
TLS |
1433 |
TCP |
SolarWinds Alerting Service V2 SolarWinds Administration Service SolarWinds Information Service SolarWinds Information Service V3 SolarWinds Orion Module Engine |
Outbound |
The port used for communication between the SolarWinds server and the SQL Server. Open the port from your Orion Web Console to the SQL Server. |
n/a |
1434 |
UDP |
SolarWinds Alerting Service V2 SolarWinds Administration Service SolarWinds Information Service SolarWinds Information Service V3 SolarWinds Orion Module Engine |
Outbound |
The port used for communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations. |
n/a |
1801 |
TCP |
MSMQ | Bidirectional |
MSMQ WCF binding |
WCF |
5671 |
TCP |
RabbitMQ | Bidirectional |
For encrypted RabbitMQ messaging (AMQP/TLS) into the main polling engine from all Orion servers. |
TLS 1.2 |
17777 |
TCP |
SolarWinds Orion Module Engine SolarWinds Information Service SolarWinds Information Service V3 |
Bidirectional |
Orion module traffic. Open the port to enable communication from your poller to the Orion Web Console, and from the Orion Web Console to your poller. Used for communication between services. The port used for communication between the Orion Web Console and the poller. Used for communication between the main server and pool members. |
RSA handshake, AES 256 communication using WCF |
17778 |
HTTPS |
SolarWinds Agent | Inbound to the Orion server |
Required for access to the SWIS API and agent communication |
SSL |
Hardware requirements
The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers.
Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.
SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.
Installing multiple SolarWindsOrion Platform products on the same computer may change the requirements.
Hardware requirements are listed by SolarWinds NPM license level.
Hardware |
SL100, SL250, SL500 |
SL2000 |
SLX |
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CPU |
Quad core processor or better |
Quad core processor or better |
Quad core processor or better |
Do not enable Physical Address Extension (PAE). |
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Hard drive space |
10 GB minimum 20 GB recommended |
15 GB minimum 40 GB recommended |
30 GB minimum 40 GB recommended |
Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation. During upgrades, the installer needs 2 GB of free space. Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories. |
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Memory |
6 GB minimum 8 GB recommended |
8 GB minimum 16 GB recommended |
16 GB minimum 32 GB recommended |
Database server (SQL Server) requirements
The Orion server and the SolarWinds Orion database must use separate servers.
If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.
The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWindsNPM license levels.
Requirements | SL100, SL250, SL500 | SL2000 | SLX |
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SQL Server |
SolarWinds supports Express, Standard, or Enterprise versions of the following:
SolarWinds strongly recommends using the 64-bit version of SQL Server.
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SQL Server collation |
We support CI database on an CS SQL Server. We do not support case-sensitive databases. |
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CPU |
Quad core processor or better |
Dual quad core processor or better |
Dual quad core processor or better |
Hard drive space |
20 GB minimum 40 GB recommended |
50 GB minimum 100 GB recommended |
100 GB minimum 400 GB recommended SolarWinds recommends the following configuration:
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Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories. |
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Memory |
SL100 4 GB minimum 8 GB recommended |
16 GB minimum 64 GB recommended |
64 GB minimum 128 GB recommended |
SL250 and SL500 8 GB minimum 16 GB recommended |
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Authentication |
Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server. | ||
Other software |
If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component. The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:
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