Know the environment monitored with the Orion Platform

This topic applies to all Orion Platform products.

Make sure your deployment meets the requirements for deployed Orion Platform products:

Hardware and software specifications of your Orion Platform server

  1. Check the hardware on your Orion Platform server.
  2. Verify the Orion Server software: in the Orion Web Console, click Settings > All Settings > Orion Platform Details.

  3. Compare the deployment specifications with the requirements for Orion Platform:

    Orion Platform product requirements

    Review product requirements in our Success Center:
    NPM 12.4 |12.3 | previous

    Multi-module requirements

    If you are running multiple Orion Platform products, make sure your environment meets the requirements for your environment size.

    Your first Orion Platform product must meet the minimum system requirements for the product. Typically, you need a single quad-core processor and 8 GB of RAM. For each additional module on the same system, add one CPU core and 2 GB of RAM.

    Scalability engine requirements

    If you have deployed high availability, additional polling engines, or additional web servers, servers where you have the scalability engines deployed must also meet the requirements:

See also:

SolarWinds Orion SQL database server properties

Polled data is stored in the Orion SQL Database. The database server must meet the requirements, both hardware and software.

When running multiple Orion Platform products, make sure the database properties are enough to run them all. See Multi-module requirements.

Check the database size

  1. Start the Database Manager in the SolarWinds Orion > Advanced Features program folder.
  2. Add your database server and expand it.
  3. Right-click your SolarWinds Orion database, and select Database Details.

    The database size is displayed in the Properties tab.

  4. Review the total space usage and free space available. If necessary, consider adding disk space.

Check the software specifications of your database server

  1. Click Settings > All Settings > Database Details.
  2. Review the SQL server version, and server software.
  3. You can also find here the security model, the user name, and connection timeout.

See also:

Commonly overlooked requirements

Review latency requirements, exclude files from antivirus protection, and open the ports as required by your deployment.

Orion SQL database requirements

Make sure your deployment meets the Orion SQL database requirements:
  • You are not using SQL Express: SQL Express is supported for evaluations only. SolarWinds recommends that you use a production system if you plan to upgrade your evaluation to a licensed version.
  • You have deployed the SQL database on a separate server: Installing the SQL Database and the Main Polling Engine on the same server is supported for evaluations only. For production environments, SQL Database and the Main Polling Engine require separate servers.
  • You are not running SQL 2012 or earlier on the database server:
    • As of Orion Platform 2017.3, SQL 2008 and earlier is not supported any more. If you are running an SQL 2008 server, you can upgrade only to Core 2017.1 (NPM 12.1).
    • Orion Platform 2018.4 does not support SQL Server 2012 anymore.

  • Your database is not sharing VM hosting or storage spindles with other performance-intensive applications.

Latency requirements

The latency (RTT) between each Additional Polling Engine and the database server must be below 300 ms. Degradation can begin around 200 ms, depending on your utilization.

Ping the Orion SQL Server to find out the current latency, and ensure a reliable static connection between the server and the regions.

Antivirus protection

You have excluded appropriate directories from antivirus scanning.

Port requirements

You have opened all ports required by your Orion Platform products, additional polling engines, and additional web servers, in the correct direction.