Documentation forSolarWinds Platform

Install a new SolarWinds Platform product in an existing deployment

When you install additional SolarWinds Platform products into an existing deployment, you can choose to upgrade all products to the latest version. Or you can install a new product without upgrading your existing products. This option is available if your SolarWinds Platform deployment meets the following conditions:

  • Your existing products run on Orion Platform 2019.4 or later.

  • Your products run in an online environment.

    If your products run in an offline environment, you must download the offline installer from the Customer Portal.

For more information about the SolarWinds Installer and other installation or upgrade options, see About installing or upgrading SolarWinds Platform products and scalability engines.

Before you start

If you are installing additional products, use the information in this topic to access system requirements and prepare your environment.

SolarWinds Platform 2022.2 and later

All SolarWinds Platform products are installed with the platform, and the products you have licenses for are available to you. You can evaluate other products by activating them from the License Manager page.

  1. In the SolarWinds Platform Web Console, click Settings > All Settings.

  2. Under Details, click License Manager.

    The License Manager page lists your licensed products and any evaluations (both active and expired). The right pane lists other SolarWinds Platform products that you can choose to install for evaluation.

    The evaluation version of a product is a full version of the product, functional for 30 days. After the evaluation period, you can convert your evaluation license to a production license by obtaining and applying a license key. Contact SolarWinds sales to purchase a full license. To activate the license, see Activate licenses.

  3. To view the entire list of products, click See all n available products.

  4. Select the check box next to each product you want to evaluate.

  5. Above the list, click Try for free.

    A dialog prompts you for registration information.

  6. Enter your email and other registration information, and click Try for free.

    The evaluation products are activated. They are added to the list of products on the License Manager page.

Orion Platform 2020.2 and earlier

In the Orion Platform Web Console, you can install hotfixes, patches, or additional Orion Platform products from the Updates & Evaluations tab.

  1. In the Orion Web Console, click Settings > My Orion Deployment.

  2. Click the Updates & Evaluations tab.

    The tab lists all available updates, including hotfixes and new versions, and provides links to release notes. It also lists other Orion Platform products that you can choose to install for evaluation.

    The evaluation version of a product is a full version of the product, functional for 30 days. After the evaluation period, you can convert your evaluation license to a production license by obtaining and applying a license key. Contact SolarWinds sales to purchase a full license. To activate the license, see Activate licenses.

  3. Select one of the following options:

    • Install only recommended patches and hot fixes

      Use this option to install patches and hot fixes for existing products without upgrading to the latest version.

    • Install only product evaluations

      Use this option to install additional Orion Platform products without upgrading your existing products. This option installs versions of the selected products that are compatible with your existing Orion deployment.

  4. If you are installing additional products, select the products to install from the Available Evaluations section.

  5. Click Next.

  6. Follow the onscreen instructions to complete the installation.

  7. When the installation is complete, click Finish.