Documentation forSolarWinds Observability

Services widgets

Widgets contain information or status related to a specific monitored capability. Each widget shows a specific type of information collected from one or more observed entities. In the Entity Explorer, these widgets show data for the current entity shown in the entity details view. When the widget is included as part of a dashboard or area view, it could summarize the related data from multiple entities. If filters are applied or a time period is selected in the entity details view, the data in the widgets are filtered accordingly. See Entity Explorer and Entity details view.

In the entity details view, both the Overview and Transaction tabs display service widgets.

When you use SolarWinds Observability to monitor services, the following widgets display services data:

Health Score

The Health Score indicates the overall health and performance of your service or services. The health score is shown as a percentage between 0% and 100%.

Health Score History

The Health Score History widget shows the graph of health score values recorded over the selected time period.

Active Alerts

The Active Alerts widget shows how many alerts are currently active for either all services or for the selected service. These are grouped into critical, warning, or info categories.

Response Time Breakdown

The Response Time Breakdown widget shows how much of the total response time was spent in each part of the system, including application execution, remote calls, and database queries.

HTTP Status Codes

The HTTP Status Codes widget shows the status codes issued in response to the selected requests. Status codes are classified by the first number in the code:

  • 1xx: Informational
  • 2xx:  Successful
  • 3xx: Redirection
  • 4xx: Client error
  • 5xx: Server error

Response Time

The Response Time widget is a line graph of the response times for the selected service(s) during the selected time period. The response time is the period between the request being made to the result of the request being returned.

Error Ratio

The Error Ratio widget shows the average error ratio for the selected time period and the percentage of increase or decrease from the previous time period. The line graph shows the error ratio values recorded over the selected time period.

The error ratio is the percentage of requests that result in an error. It includes all errors, not only unhandled errors.

Request Rate

The Request Rate widget shows the average request rate for the selected time period and the percentage of increase or decrease from the previous time period. The line graph shows the request rate values recorded over the selected time period

The request rate is the number of requests completed per second.

Related Hosts Health

The Related Hosts Health widget shows the average health of all hosts that are related to the selected service(s) and are also being observed by SolarWinds Observability. Use this information to determine if problems with a related host could be affecting the performance of the selected service(s).

Related Services Health

The Related Services Health widget shows the average health of all services that are related to the selected service(s) and are also being observed by SolarWinds Observability. Use this information to determine if problems with a related service could be affecting the performance of the selected service(s).

Related Websites Health

The Related Websites Health widget shows the average health of all websites that are related to the selected service(s) and are also being observed by SolarWinds Observability. Use this information to determine if problems with a related website could be affecting the performance of the selected service(s).

Top 5 Transactions by Total Time

The Top 5 Transactions by Total Time widget shows the five transactions that have the highest total times. For each transaction, the chart lists the total time during the selected time period, the total time for the previous time period, and the percentage of change. Click a transaction name to open the details view for that transaction.

Top 5 Transactions by Error Ratio

The Top 5 Transactions by Error Ratio widget shows the five transactions that have the highest percentage of requests that result in an error. For each transaction, the chart lists the error ratio during the selected time period, the error ratio for the previous time period, and the percentage of change. Click a transaction name to open the details view for that transaction.