Documentation forSolarWinds Observability

Website widgets

Widgets contain information or status related to a specific monitored capability. Each widget shows a specific type of information collected from one or more observed entities. In the Entity Explorer, these widgets show data for the current entity shown in the entity details view. When the widget is included as part of a dashboard or area view, it could summarize the related data from multiple entities. If filters are applied or a time period is selected in the entity details view, the data in the widgets are filtered accordingly. See Entity Explorer and Entity details view.

In the entity details view, both the Overview and Availability tabs display website widgets.

When you use SolarWinds Observability to monitor website availability, the following widgets display website availability data:

Test Errors widget

The Test Errors widget shows what percentage of the tests that ran during the specified time period were successful and what percentage failed. A test is successful if SolarWinds Observability is able to load the website(s), and it fails if an error prevents the website(s) from loading.

Hover over a segment of the chart to see how many tests that segment represents. Click the name of a segment in the key to remove that segment from the chart.

Average HTTP Response Time and Average HTTPS Response Time widgets

The HTTP Response Time widget and the HTTPS Response Time widget show the average time required to perform an HTTP or HTTPS GET command to retrieve the webpage(s) during the specified time period.

HTTP communications between SolarWinds Observability and configured entities are not encrypted. HTTPS communications are encrypted using Transport Layer Security (TLS).

The times on these widgets are calculated using the following metrics:

  • Time to first byte
  • Time to receive headers
  • Time to load the site HTML code

Average Response Time History widget

The Average Response Time History widget displays the average HTTP and HTTPS response times during the specified time period. Use this chart, for example, to identify time periods when response time is typically higher than usual.

Test Results widget

The Test Results widget displays the details of each website availability test performed by SolarWinds Observability during the specified time period.

The following table describes the items in the Test Results widget.

Item Description
Time Local time when the test was executed by SolarWinds Observability
Result

Test result (Success or Fail)

Response Time Time in milliseconds that the test probe received a response from the website
Protocol Protocol used to connect to the website
Location Location of the probe testing the website

Click an individual test to open the Test Details panel. The test result, related traces, and a root cause analysis of any errors encountered during the test are displayed alongside standard test details such as the probe location, duration of the test, and the time the test ran.

Test result

Look under the Test Result section of the panel to see the local time when the test was executed, the test result, the location of the probe testing the website, and the time in milliseconds that the test probe received a response from the website.

Root cause analysis

For tests that result in a failure, a detailed analysis of the test is available under Root Cause Analysis. This analysis includes a confirmation of the failed test, the completion time of the analysis, and the location of the probe used to analyze the test. After the failed test confirmation is the Root Cause Analysis Steps, with each step of the attempted test listed. Each step of the attempted test includes a duration of the step and the technical details related to that step, such as a traceroute or the requests sent and response received.

Review the information in the analysis carefully and, if necessary, expand or collapse steps by clicking > or < next to the step.

Related traces

If a trace is detected during a test, a summary of the trace is listed under Related Traces with a span chart. Click Trace Details to view the full trace in the Traces Explorer.