Prepare to install SolarWinds NTA

Supported versions: SolarWinds NTA 4.2.3 and earlier.

Before installing, complete the pre-installation checklist below. This checklist helps you:

  • Verify that system requirements are met, all required software is installed, and required roles and features are enabled.
  • Gather the information required to complete the installation.
Review release notes Review NetFlow Traffic Analyzer release notes and available documentation in the Success Center.
Review system requirements

Make sure your environment has all of the required hardware, software, and database requirements for your installations.

Review the NTA Flow Storage Database requirements Make sure your environment meets the requirements for installing the SolarWinds NTA Flow Storage database.
Run all Windows updates Before installation, check for and run all Microsoft Windows Updates on all servers. If an update runs during installation, Windows may reboot your system.
Prepare product license

Review your current product licenses and determine if you need to make any changes. You can download updated license keys through the Customer Portal.

If you need to modify your licenses, contact your SolarWinds account manager or SolarWinds sales.

Gather credentials

Make sure you have all account credentials, SQL database credentials, your SolarWinds account, and local admin server credentials.

Use the Local Administrator Account for installation.

The Local Administrator Account is not the same as a domain account with local admin rights. A domain account is subject to your domain group policies.

To download SolarWinds products and licenses, you need a SolarWinds Customer Portal account. To create your SolarWinds account, see Access the Customer Portal.

Schedule the installation Set up the maintenance window, preferably during off-peak hours. Depending on the number of products, size of databases, and size of environment, you may need hours to complete your installation.

Installations in an existing Orion Platform environment require polling engines and SolarWinds services to be offline for a length of time, causing you to lose a portion of polling data.

Notify your company Send a message to your company about the installation schedule and maintenance window. If you need additional help, contact and allocate staff to be available.

As part of your preflight, prepare the SolarWinds environment:

1. Build the environment Prepare the servers based on your deployment size and system requirements.
2. Run all OS updates

Before installation, check for and run all OS updates on all servers. As you install, if an OS update runs, your system may reboot as needed. These include Microsoft Windows, Linux, and others as specified in requirements.

3. Backup existing database

If installing with an existing database, back up the database. If you need help with the installation process, check your vendor's site for documentation and instructions.

If you have your database on a VM, create a snapshot or copy of your VM.

4. Open ports according to requirements For your server ports and firewall, open ports according to the system requirements. SolarWinds uses these ports to send and receive data.
5. Check for antivirus software

Determine if any antivirus software is installed on the server or servers where you plan to install. To ensure the installation goes smoothly, exclude the SolarWinds directory. For example, on Windows Server 2012 R2, exclude C:\ProgramData\SolarWinds\. For a full list of antivirus exclusions, see Files and directories to exclude from antivirus scanning.

Do not exclude executable files. SolarWinds assumes that C:\ is the default volume.