Documentation forMobile Admin
Effective December 31, 2021, Mobile Admin has reached its end of life and is no longer available or supported. If you liked Mobile Admin, consider trying another SolarWinds product.

Configure network access for BlackBerry smart phones in Mobile Admin

If you are running BlackBerry Enterprise Server, skip this chapter and go to Use Mobile Admin with a BlackBerry Enterprise Server.

If you are not running BlackBerry Enterprise Server, rent BlackBerry Enterprise Server from a hosting company for a monthly fee or use Mobile Admin without a server.

Mobile Admin uses port 4054 to communicate between the BlackBerry Enterprise Server and the Mobile Admin Server. If you use a BlackBerry Enterprise Server hosting company or use Mobile Admin without a BlackBerry Enterprise Server, make sure that the gateway is able to contact your Mobile Admin Server through this port.

You can choose to change the port that Mobile Admin uses. For more information, see Server Options.

To use Mobile Admin without a BlackBerry Enterprise Server:

  • Use a BlackBerry smartphone with OS 4.2.1 or later
  • Connect from the Mobile Admin Client device to the Mobile Admin Server using Internet TCP/IP
  • Make sure that your carrier has the Internet Access Point Name (APN) enabled for your device

For more information about the Internet APN, see the BlackBerry Forums at

Security without BlackBerry Enterprise Server

The BlackBerry network encrypts all data between BlackBerry Enterprise Server and BlackBerry handhelds with Triple Data Encryption Standard (TDES) or Advanced Encryption Standard (AES). When you do not use BlackBerry Enterprise Server, data sent between Mobile Admin Server and BlackBerry handhelds is no longer encrypted by default because it no longer channels through the BlackBerry Enterprise Server.

The following diagram shows how network security works for Mobile Admin without a BlackBerry Enterprise Server.