Documentation forMobile Admin
Effective December 31, 2021, Mobile Admin has reached its end of life and is no longer available or supported. If you liked Mobile Admin, consider trying another SolarWinds product.

Install the Mobile Admin Client on your mobile device

After the Mobile Admin Server is installed and running, you can install the Mobile Admin client on your mobile devices.

Android and BlackBerry devices

For Android and BlackBerry devices, there are two options for the client installation.

Install from the Mobile Admin Server

The appropriate client can be installed directly from the Mobile Admin Server.

To install directly from the Mobile Admin Server, the devices require a network connection to the Mobile Admin host. This can be a WiFi network connection that can resolve the Mobile Admin hostname or IP address. This can also be the BES/MDS for BlackBerry.

  1. Launch the device browser.
  2. Navigate to:

    http://hostname:4054

    where hostname is the hostname or IP address of the Mobile Admin Server host.

    The Windows firewall could be blocking the connections to the Mobile Admin application. Please ensure that port 4054 is open on the Mobile Admin Server host. The Mobile Admin client connects to the server through this port.

    The web browser should resolve to a page on the Mobile Admin Server. The Mobile Admin Server will automatically detect the device type and present a download link for the appropriate client version.

  3. Select the client download link to download and install the Mobile Admin client.
  4. When the installation process is completed, locate and launch the Mobile Admin application.

Install from an application store

The appropriate client can be installed from the targeted application store (such Google Play and the BlackBerry App World).

  1. Search for Mobile Admin.
  2. When the installation process completes, locate and launch the Mobile Admin application.

Apple devices

The Mobile Admin client for iOS devices must be installed from the Apple App Store.

  1. Search for Mobile Admin.
  2. When the installation process is completed, locate and launch the Mobile Admin application.
  3. Launch the client application.
  4. If you accept the End User License Agreement (EULA), click I Agree.

    The Client Setting page is displayed.

  5. In the Mobile Admin Server field, enter the hostname or IP address of your Mobile Admin server.
  6. In the Device menu, click Connect.

    The Mobile Admin Server logon page displays.

  7. Enter your Windows domain credentials to authenticate to Mobile Admin and the network.

  8. Log in.

    The Mobile Admin Home page displays.

    You can begin to use the client to manage hosts on your network.