Documentation forLog Analyzer

LA 2020.2.5 Release Notes

Release Date: March 25, 2021

These release notes describe the features in Log Analyzer (LA), formerly Log Manager for Orion, 2020.2.5. They also provide information about upgrades and describe workarounds for known issues.

New in LA 2020.2.5

LA 2020.2.5 is a service release that includes performance enhancements and the bug fixes listed below.

In RC 2020.2.5, data collection for Windows Events and Log Files may stop after approximately 15 hours. A Polling Service restart is required.

Additional features

LA 2020.2.5 is an Orion Platform product, and runs on Orion Platform 2020.2.5.

Trigger threshold

The rule action for any type of log is suppressed until a specific number of messages arrives.

Trap macros in alerts

Add specific information using trap macros as variables for alerts.

Duplicate rules

Single rules can be duplicated in order to move between policies, create similar rules, etc.

Flood protection

Set a time interval in which rule actions will not be triggered again.

Time window

Set a specific time window in which rules will stay active.

Run external actions

Set a specific Windows account to execute the Run External Program action.

UI improvements

Rule lists now include the order of execution and all LA settings are consolidated into one central location.

Fixed issues

LA 2020.2.5 fixes the following issues:

Case Number Description
00582860 Error message is thrown after searching for old syslog messages.
00546341, 00550690 OrionLog_GetLogEntryLocation calls are non-responsive, resulting in time delays and high CPU utilization.
00547609, 00571666 A TLS certificate cannot be used when its subject contains more than a Common Name field.
00550602, 00148960, 00597693 INETADDRESS VarBind OIDs incorrectly convert IP addresses.
00597836, 00530375 Some reports that use Contains time out.
00559316 The Total Rows icon does not display the correct value due to the Filter Count query.

Known issues

Case Number Description
00626724 Alerts from rules are created with Admin account ownership regardless of user privileges.
00468458 The node mapper fails all traps with missing SNMP credentials.
N/A PerfStack filtering creates incorrect severity levels in the Data Explorer tab.

Before you upgrade

If you are adding LA 2020.2.5 to your existing Orion Platform products, make note of the following:

  • LA 2020.2.5 requires Microsoft SQL Server 2016 SP1 or later. See the system requirements for details.
  • LA 2020.2.5 does not support data migration of existing rules and alerts.

Legacy syslog and traps

LA replaces the existing legacy syslog and trap services. After installation of LA over the legacy syslog and trap services, the records remain in the database, but will not be used by LA. You can still access the read-only legacy records in the Syslog Viewer and Traps Viewer applications. All new syslog and trap messages will be stored in the dedicated LA database.

How to upgrade

Use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

If you are upgrading from LA 1.1.1 or later, you can upgrade your entire Orion deployment, including the main server and all Orion Platform products, from the Settings > My Orion Deployment page. Downloading the Orion Installer is no longer necessary.

New customer installation

Use the SolarWinds Orion Installer, available in the Customer Portal, to install LA. After installation, refer to the LA Getting Started Guide to learn about configuring and customizing LA.

Legal notices

© 2021 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.