Documentation forHybrid Cloud Observability Essentialsand IP Address Manager

IPAM 4.7 system requirements

Updated: April 19, 2018

You can install IPAM as a stand-alone product, or use it as an accessory module with other SolarWinds Orion Platform products such as Network Performance Monitor (NPM), Server & Application Monitor (SAM), or User Device Tracker (UDT). The Orion server and the SolarWinds Orion database must use separate servers. If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

If installing IPAM in an existing Orion Platform environment, see Multi-module system guidelines.

  • SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

Software requirements

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.



Operating System

  • Windows Server 2012 and 2012 R2
  • Windows Server 2016

Deprecation notice: Although you can install Orion Platform 2018.2 products on Windows Server 2012 and 2012 R2, Windows Server 2012 and 2012 R2 are deprecated and will not be supported in future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade your operating system to Windows Server 2016 or later at your earliest convenience.

Microsoft Internet Information Services (IIS) must be installed. SolarWinds recommends that IPAM administrators have local administrator privileges to ensure full functionality of local Orion tools. Accounts limited to use of the IPAM Web Console do not require administrator privileges.

Web Server

Microsoft Internet Information Services (IIS), version 8.0 or later.

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.

DNS specifications require that host names be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952.

.NET Framework

.NET 4.6.2

Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

SNMP Trap Services

Windows operating system management and monitoring tools component.

Web Console Browser

  • Microsoft Internet Explorer version 11 or later with Active scripting

    Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

    IPAM 4.7 does not full support Microsoft Edge.

  • Firefox 49.0 or later
  • Chrome 54.0 or later

Hardware requirements

The following table lists minimum hardware requirements and recommendations for your Orion server.


IP1000 or IP4000



CPU Speed

2.0 GHz

2.4 GHz

3.0 GHz

Dual processor, dual core is recommended.

Hard Drive Space

2 GB

5 GB

20 GB


4 GB

8 GB

8 GB

Because Orion uses SNMP to monitor your network, if you are unable to dedicate a network interface card to your Orion server, you may experience gaps in monitoring data because of the low priority generally assigned to SNMP traffic.

SQL database requirements

The Orion Installation wizard installs the following required components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

Because of I/O requirements, your SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.

The following table lists software and hardware requirements for your Orion database server (SQL Server).

DB Requirements

IP1000 or IP4000



SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2012
  • SQL Server 2012 SP1
  • SQL Server 2012 SP2
  • SQL Server 2012 SP3
  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2016
  • SQL Server 2016 SP1
  • SQL Server 2017

Deprecation notice: Although you can use SQL Server 2012 with Orion Platform 2018.2 products, this version is deprecated and will not be supported on future versions of the Orion Platform. SolarWinds strongly recommends that you upgrade to Microsoft SQL Server 2016, 2017, or later at your earliest convenience.

SolarWinds strongly recommends using the 64-bit version of SQL Server.

  • Because of latency, SolarWinds does not recommend installing your SQL Server and your IPAM server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.
  • SolarWinds recommends Simple database recovery mode to ensure best performance.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your Orion database, SolarWinds recommends that you install the SQL Server Management Studio component.
  • If your Orion IPAM product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your Orion database is required.
  • Use the following database select statement to check your SQL Server version, service pack or release level, and edition:
    select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

SQL Server Collation

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

SolarWinds supports CI database on an CS SQL Server.

SolarWinds does not support case-sensitive databases.

CPU Speed

Dual quad core processor, 3.0 GHz or better

Dual quad core processor, 3.0 GHz or better

Dual quad core processor, 3.0 GHz or better

Hard Drive Space

2 GB

5 GB

20 GB


4 GB

8 GB recommended

8 GB

16 GB recommended

16 GB

32 GB recommended


SolarWinds Orion IPAM supports DHCP and DNS servers running CentOS/RHEL 6+ along with the following distributions:

  • Asianux
  • ClearOS
  • Fermi Linux LTS
  • Miracle Linux
  • Oracle Linux
  • Red Flag Linux
  • Rocks Cluster Distribution
  • Scientific Linux
  • SME Server

It does not currently support Debian-based servers.

Port requirements

RPC Ports dynamically assigned above 1024. To configure RPC dynamic port allocations see:

Port Protocol Direction Description Encryption
53 TCP

Used for zone transfers, DNS record polling

161 UDP bidirectional Statistics collection
17777 TCP bidirectional

Orion module traffic. Open the port to enable communication from your poller to the Orion Web Console, and from the Orion Web Console to your poller.

High Availability Service. Used for communication between the main server and pool members.

Job Engine V2, Collector Service, Business Layer, and Information Service v2,23. Used for communication between the services.

The port used for communication between the Orion Web Console and the poller.

RSA handshake, AES 256 communication using WCF

17778 TCP

Required to access the SolarWinds Information Service API and agent communication

SolarWinds Information Service API


Upgrade paths and instructions

For detailed instructions upgrading IPAM, see the IPAM Upgrade Guide.

SolarWinds Orion modules and stand-alone products are compatible with the specific versions of SolarWinds Network Performance Monitor (NPM), Network Configuration Monitor (NCM), and Server & Application Monitor (SAM). You must use the upgrade path if you are installing IPAM into an existing Orion Platform.

See Compatibility of SolarWinds Orion products for installation and upgrade and End of Life Support for the latest updates.