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Documentation forHybrid Cloud Observability Essentialsand IP Address Manager

IP Address Manager 2019.4 System Requirements

Last modified: November 5, 2019

For additional information on requirements and configurations, see the Multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums.
We also recommend reviewing the IPAM 2019.4 Release Notes and the Orion Platform 2019.4 Release Notes.

Software requirements

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
Operating system
  • Windows Server 2016
  • Windows Server 2019

Desktop operating systems, such as Windows 10, 64-bit (not Standard Edition), are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Support differences between Orion Agents and Orion Platform products

  • You cannot install Orion Platform products on domain controllers.
    Exception: You can install Orion Agents on domain controllers.
  • You cannot install Orion Platform products or any scalability engines on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers.
    Exception    : You can install Orion Agents on the same server as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM) Blackberry server.
Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6

Dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

If you are not using Windows Authentication, make sure the Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time.

.NET Framework

.NET 4.8 or later

Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

.NET 4.8 is not compatible with the following Windows versions:

  • Windows Server version 1709
  • Windows 10, version 10.0.10240

If you are running Orion Platform products on the systems, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.

Services

If you are using the Syslog or SNMP Traps feature of the Orion Platform, make sure the following services are running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service

Web console browser

Orion Platform products support two most recent versions of the following web browsers available at the release date:

  • Firefox
  • Chrome 

Orion Platform products also support the following browsers:

  • Microsoft Internet Explorer 11 with Active scripting

    Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.
    IPAM 2019.4 does not full support Microsoft Edge.

Compatibility with other software

IPAM (and other Orion Platform products) cannot be installed on the same server as SolarWinds Access Rights Manager

Account privileges

SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.

SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Server port requirements

RPC ports > 1024 (TCP, bidirectional) are used by the Job Engine v2 process to communicate with Windows nodes.

Port Protocol Direction Description Encryption
53 TCP

Used for zone transfers, DNS record polling
161 UDP bidirectional Statistics collection
17777 TCP bidirectional

Orion module traffic. Open the port to enable communication from your poller to the Orion Web Console, and from the Orion Web Console to your poller.

High Availability Service. Used for communication between the main server and pool members.

Job Engine V2, Collector Service, Business Layer, and Information Service v2,23. Used for communication between the services.

The port used for communication between the Orion Web Console and the poller.

RSA handshake, AES 256 communication using WCF
17778 TCP

Required to access the SolarWinds Information Service API and agent communication

SolarWinds Information Service API

SSL

Hardware requirements

The following table lists minimum hardware requirements and recommendations for a single standalone instance of IPAM. If you have other SolarWinds Orion Platform products this will change the requirements.

  IP1000/4000 IP16000 IPX

CPU Speed

Dual processor, dual core is recommended.

2.0 Ghz 2.4 GHz 3.0 GHz
Hard drive space 2 GB 5 GB 20 GB
Memory 4 GB 8 GB 8 GB

Because Orion uses SNMP to monitor your network, if you are unable to dedicate a network interface card to your Orion server, you may experience gaps in monitoring data because of the low priority generally assigned to SNMP traffic.

Database server (SQL Server) requirements

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWindsNPM license levels.

The Orion server and the SolarWinds Orion database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

As of Orion Platform 2019.2, you can use Azure SQL as your database server.

As of Orion Platform 2018.2, you can use Amazon RDS as your database server.

IP1000

IP16000

IPX

SQL Server

Express, Standard, or Enterprise versions of the following:

  • SQL Server 2014, SP1, SP2
  • SQL Server 2016, SP1, SP2
  • SQL Server 2017 (including installations on Linux)
  • SQL Server 2019 (including installations on Linux)

End-of-support notice: Orion Platform products are no longer compatible with SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, and 2012 SP4. To use new features introduced since Orion Platform 2018.4, upgrade your environment at your earliest convenience.

Recommendations

  • SolarWinds recommends that you use Express versions only for evaluations, very small environments, and EOC.

  • Because of latency, SolarWinds does not recommend installing your SQL Server and your IPAM server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.

  • Use 64-bit version of SQL Server.
  • Use the Simple database recovery mode to ensure best performance.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your Orion database, SolarWinds recommends that you install the SQL Server Management Studio component.
  • If your Orion IPAM product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your Orion database is required.
  • Use the following database select statement to check your SQL Server version, service pack or release level, and edition:

      select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')
SQL Server collation
  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

We support CI database on an CS SQL Server.

We do not support case-sensitive databases.

CPU

Dual quad core processor, 3.0 GHz or better

Dual quad core processor, 3.0 GHz or better

Dual quad core processor. 3.0 GHz or better

Hard drive space

2 GB minimum

5 GB minimum

20 GB minimum

  • Because of I/O requirements, your SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software

SolarWinds recommends you install the SQL Server Management Studio component on your Orion server.

The Installation wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

You cannot share the SolarWinds Orion database with Microsoft SharePoint, Microsoft Exchange, and with Research in Motion (RIM) BlackBerry servers.

Amazon Web Service (AWS deployments)

For requirements for deploying SolarWinds Orion products to the Amazon cloud, see the Orion Platform system requirements.

Microsoft Azure

For requirements for deploying SolarWinds Orion products to the Azure cloud, see the Orion Platform system requirements.

Linux servers

SolarWinds Orion IPAM 2020.2.6 supports DHCP and DNS servers running:

  • Linux Ubuntu 14.x up to 18.04 LTS
  • Linux Debian 8, 9, and 10
  • RHEL and Centos 6, 7, and 8