Documentation forIP Address Manager

Uninstall IPAM

Complete the following steps to remove only IPAM from an Orion deployment (leaving other Orion Platform products).

To uninstall your entire Orion deployment, see Uninstall all Orion Platform products from a server and prepare for reinstall.

Before you start

Before you uninstall the product, complete the following tasks.

Back up the existing Orion database.

If the Orion database is on a VM, create a snapshot of the VM.

If you need help with backups, see your database vendor documentation.

If you'd like to use SolarWinds Backup, click here for information.

Back up your product folders. You might have customizations in these folders specific to your installation.

Remove IPAM

To remove IPAM from a server, complete the following steps:

1. Remove product licenses

Follow the steps for your specific product to remove the SolarWinds product licenses.

  1. In the Orion Web Console, select Settings > All Settings > and click License Manager.
  2. In the web-based License Manager, select the product license to remove.
  3. Click Deactivate. This removes the license activation and server assignment.

    With the license deactivated, it is parked, or available but unused.

2. Uninstall SolarWinds products
  1. Open Programs and Features in the Windows Control Panel.
  2. Select the product(s) to remove one at a time and click Uninstall.

    If you have multiple Orion Platform products installed and are not uninstalling all of them, continue with step 5: restart the server. Deleting SolarWinds folders and registries affects the operation of all Orion Platform products.

3. Delete or rename SolarWinds folders

Delete files from the following locations to fully clear all files. If you installed to a different domain, look on that location instead of C:\.

4. Remove specific Registry keys

These steps affect your Registry settings. For assistance, contact Support.

  1. Open the command line interface on the server.
  2. Type regedit, and click OK.
  3. Expand HKEY_LOCAL_MACHINE > Software.
  4. Delete both the SolarWinds and the folders.
  5. If you are uninstalling from a 64-bit computer, expand HKEY_LOCAL_MACHINE > Software > Wow6432Node, and delete
Edit root file
  1. Open Orion.Installer.Packaging.root in the C:\Program Files (x86)\SolarWinds\Orion\Packaging\Roots\ directory.
  2. Delete the line:
    <requires id="Orion.Apollo.IPAM" version="[2020.2.0.2421,]" />
  3. Save.
5. Restart and reinstall Restart the server. You can reinstall new products following this guide.

If you have multiple Orion Platform 2019.2 or later products installed and want to uninstall all of them, see Uninstall the Orion Platform deployment.