Documentation forIP Address Manager

Install IPAM into a SolarWinds Orion Platform

  • If you are installing IPAM 4.4 or later, see the instructions for the SolarWinds Orion Installer.
  • This is the IPAM Legacy Installation Guide for versions 4.2 to 4.3.1.

To integrate IPAM with an existing Orion Platform, you may need to install the stand-alone product onto the Orion server and perform additional steps. These instructions walk-through the specific installation steps, Configuration wizard selections, and any additional licensing and integration options to select.

Consider these guidelines for your installation:

  • When integrating with the existing Orion SQL database, the user account needs only to be in the db_owner database role for the existing database.
  • For advanced configuration requirements and steps, see the IPAM Administrator Guide.
  • If you have High Availability as part of your Orion Platform installation, review High Availability in SolarWinds products.

Adding a new product into an existing Orion Platform may require upgrading the current products prior to the installation.

  • Using compatibility information and the SolarWinds Product Upgrade Adviser, determine if currently installed products must be upgraded prior to installing this product.
  • Depending on the upgrade path, upgrade products following the SolarWinds Upgrade Guide. When complete, install the new product following these instructions.
  • When preparing the server, review the multi-module system guidelines when installing into an existing Orion Platform.
1. Download installation files and license from the Customer Portal

If you have not yet created a SolarWinds account, see Access the Customer Portal to create an account.

  1. Go to
  2. In the Log In tab, enter your organization's SWID and your email address.
  3. In the Latest Downloads table, click Choose Download for the installation files for your product.

You may also need the license key for your product:

  1. In the Customer Portal, select License Management.
  2. Select the product.
  3. Copy the license key.
2. Install the product
  1. Log in as an administrator to the Orion server.
  2. Extract the contents of the downloaded installation ZIP file to the server.
  3. Run SolarWinds-IPAM-<version>-Full.exe, for example SolarWinds-IPAM-4.5-Full.exe.
  4. Click Next on the Welcome window.

    The system scans the environment to ensure that the system requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.

  5. Select to accept the terms of the license agreement.
  6. Click Next to begin copying the files.
  7. Click Finish to complete the Setup wizard.
  8. When complete, the installer may prompt you to activate SAM. Enter the license key from the Customer Portal. If you need the key:
    1. In the Customer Portal, select License Management.
    2. Select the product.
    3. Copy the license key.

3. Run the Configuration wizard

After the installation completes, the Configuration wizard automatically runs. If the Configuration wizard does not load automatically, start the Configuration wizard in the SolarWinds Orion > Configuration and Auto-Discovery program folder.

  1. In the Welcome dialog box, click Next.
  2. In the Service Settings dialog box select the Job Engine Plugin and the Collector Plugin, and click Next.
  3. In the Database Settings dialog box, select an SQL Server and authentication method, and click Next.

    Use SQL Server Authentication to ensure the SolarWinds Orion server can always access SQL Server, even when hosted remotely on a separate server.

  4. In the Database Settings dialog box, select a database from Use an existing database, and click Next.
  5. In the Database Account dialog box, create an account or use an existing account that the polling engine and Web Console use to access the database, and click Next.
  6. In the Website Settings dialog box, complete selections for your installation:

    If you select Skip website binding, the Configuration Wizard does not make changes within the website configuration in your IIS. This option blocks IP address, port, and SSL certificate options.

    1. Select All Unassigned unless your environment requires a specific IP address for the Orion Web Console. The Port is 443 by default.
    2. Specify the Port and the Website Root Directory where the system installs the Web Console files.

      If you specify any port other than 80, include that port in the URL used to access the Web Console.

    3. To configure SSL, click Enable HTTPS and select your SSL certificate.

      If a certificate is not available, select the option to Generate Self-Signed Certificate. The Configuration Wizard automatically generates a self-signed certificate issued to the hostname or FQDN and adds it to the trusted certificate store.

  7. In the Completing the Orion Configuration Wizard dialog box verify the configuration actions, and click Next.
  8. After completed, click Finish to launch the Orion Web Console.
  9. Log in with user name admin and leave the password field blank.

    For security purposes, SolarWinds recommends that you change the password to your admin account.

4. Install on the additional web server (optional)

If you have an additional web server (AWS), download and install the product using the Scalability Engine Installer.

  1. In the Orion Web Console, click Settings > All Settings > Web Console Settings.
  2. Click the Download Installer Now and move the downloaded file to the additional polling engine server.
  3. Run the installation file. The steps should mirror the installation steps completed on the main polling engine server. During installation, select the option for Additional Web Server.
  4. To activate the license, access the Orion Web Console on the main polling engine or Orion server.

    Do not activate the license directly on the additional polling engine.

  5. Click Settings > All Settings > License Manager.
  6. Click Add/Upgrade License.
  7. Enter the Activation Key and Registration Information, and click Activate.
  8. You may need to assign the license to the additional web server.
    1. Click Assign.
    2. Select the additional web server and click Assign.

Best Practice: If the product included hotfixes, you can also run those directly on the additional web server. The Scalability Engine Installer should have included them. If the hotfix installation states the fixes are already installed, do not continue. Otherwise, complete the installation instructions from the README file.