Documentation forSolarWinds Observability Self-Hosted
Hybrid Cloud Observability is now known as SolarWinds Observability Self-Hosted.

SolarWinds Observability Self-Hosted 2024.4 release notes

Release date: October 16, 2024

Here's what's new in SolarWinds Observability Self-Hosted 2024.4.

SolarWinds Observability Self-Hosted runs on the SolarWinds Platform.

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New features and improvements in SolarWinds Observability

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SolarWinds Observability Self-Hosted 2024.4 includes the new features in version 2024.4 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2024.4 Release Notes.

Increased support for Azure database monitoring

Monitor new Azure cloud entities - Azure SQL Managed Instance, Azure PostgreSQL, and Azure MySQL DB - and visualize Azure database instances in context of all the other SolarWinds Observability Self-Hosted resources. You can now discover, monitor, and drill down into the database instance details. This provides greater visibility into application stacks running in the cloud.

Additional Azure monitoring improvements in SolarWinds Observability Self-Hosted include:

  • The Cloud Discovery Wizard now allows you to filter Azure databases by tag and monitor only the resulting databases.
  • Retention settings can now be applied to Azure databases.
  • Data polling is improved to handle multiple pages of Azure responses, removing the previous limit of monitoring 1000 databases per Azure account.

Support for Amazon RDS for SQL server

Visualize Amazon RDS for SQL Server instances in context of all the other SolarWinds Observability Self-Hosted resources. Using SolarWinds Observability Self-Hosted cloud monitoring, you can discover and monitor Amazon RDS for SQL Server services to gain greater visibility of Amazon RDS for SQL Server services including statuses and key metrics.

Cloud dashboard improvements

SolarWinds Observability Self-Hosted provides updated and expanded summary dashboards for cloud entities using the modern dashboard design. In the AWS Cloud Dashboard, click the Compute tab and then click Virtual Machines to see a new dashboard showing information for all monitored AWS virtual machines. On both Azure and AWS Cloud Overview and Network pages in the modern dashboard, you can use Global Filters to show information from only selected Azure or AWS accounts.

       

All editions of SolarWinds Observability Self-Hosted can deploy Additional Web Servers

For SolarWinds Observability Self-Hosted Standard Edition (Essentials and Advanced), you can now deploy Additional Web Servers. After upgrading, you will need to deactivate and reactivate your SolarWinds Observability Self-Hosted license. This capability is already included with the Enterprise Scale Edition license.

Security Observability improvements added to SolarWinds Observability Self-Hosted Advanced

Security Observability combines information across NCM vulnerability screens and CVE database configs, providing you with a unified experience on vulnerability widgets and dashboards.

    

Scalability for Additional Polling Engines increased by 50%

For SolarWinds Observability Self-Hosted Enterprise Scale customers, Additional Polling Engines scalability has been increased from 48K elements to 72K elements for SNMPv2 polling. Since the Main Polling Engine has additional workloads, its scale remains at 48K elements.

Additional tests for SNMPv3 and WMI are in process, and improvements to polling will be added as they are available.

Fixes

Case number Description
01508363

Attempting to run any out-of-the-box NTA report from EOC no longer fails with the message Report resource failed to properly initialize.

01496565

When the Top 25 Volumes widget is added to an EOC page, data is no longer duplicated.

01679553

In the VMware vRealize Orchestrator Integration settings, selecting the Create package option downloads the file instead of displaying an error message.

01560045

Firmware vulnerability updates correctly identify the release numbers of Juniper Junos devices.

01719082, 01735059

The Last Config Backup Date widget on the Config Summary view no longer shows a different value than the Last Backup Date on the Configuration Management view in certain situations. Both values reflect the last attempted download time.

01549558

To save job results to a non-default location, you must provide credentials to give NCM write access. If you change only the default file name and then revoke write access, the following error message no longer appears when you edit the job:

Exception has been thrown by the target of an invocation.

01497195

NCM made improvements to prevent slow performance in the web console.

01606310

Out-of-the-box firmware upgrade templates and config change templates are no longer duplicated each time a user upgrades or re-runs the Configuration Wizard.

01599477, 01624151

When an inventory scan runs, neither of the following errors are written to the C:\ProgramData\SolarWinds\Collector\Logs\Collector.Service.txt file when NCM writes data to the NCM_CiscoFlash table:

System.Data.SqlClient.SqlException (0x80131904): Cannot insert the value NULL into column 'FlashFileName', table 'GNO_Orion2.dbo.NCM_Cisco_FlashFiles'; column does not allow nulls. INSERT fails.

System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting expression to data type int.
The statement has been terminated.

01538212

If a config change report specifies that an email should be sent only when there are changes, and the job runs but there are no changes, the report no longer generates the message Emailed report (when no email was sent). The report now generates the message No changes were detected. An email will not be sent.

01490792

The SolarWinds SCP server, which is installed with NCM, now has DSA, RSA, and ECDSA public key lengths that are long enough to be considered secure.

01605941, 01674761, 01685106, 01720210, 01741595

NCM monitors for Data Processing Engine (DPE) jobs that are hung in the post-processing phase. If it detects a non-responsive job, it stops the job, clears any related artifacts from the cache, and retries the job. If needed, advanced options to adjust default behavior are available to SolarWinds Support.

01675283

*Adding the macro ${N=Alerting;M=Notes} to an alert that includes an NCM action correctly includes notes from the alert in the alert notification.

01564677, 01620675, 01622925

Database maintenance no longer fails due to deadlocks in the Wireless_Nodes_DeleteOrphans stored procedure.

01688612, 01716733

NetPath alerts no longer hang when you attempt to open the Trigger Condition tab,

01671386

Site-to-site tunnel polling has been improved. Problematic OID data no longer prevents SolarWinds from processing and displaying other data.

01558237

Due to performance improvements for charts that display trend lines, widgets load quickly and no longer seem unresponsive.

01506801, 01564711, 01640435, 01716419

When a Palo Alto device that is polled through the REST API has an invalid certificate and a user accepts the certificate, the following message is no longer displayed:

The Palo Alto polling credentials you entered are invalid and will not be saved.

01716764

*When an Aruba Edge Connect device is added using an API token and the ifIndex value is null, VPN tunnel information is returned and logs do not include errors such as the following:

SD-WAN Exception code: TUNNELS_STATISTICS_POLLING_FAILED.
Exception message: Error converting value {null} to type 'System.Int32'. Path 'ifInfo[2].ifIndex', line 149, position 19.

01472876

The NTA application definition list is no longer removed during an upgrade, which resulted in missing NTA application data.

01565246

NTA no longer shows a doubled amount of data for Checkpoint devices when the interface index is the same.

01576233

When the IP address group name is selected, reports no longer run slowly or time out.

01608399, 01680208

Hovering over an item on a modern dashboard or an Intelligent Map displays the URL of the associated details page, not a SWIS URI, and clicking the link opens the correct page.

N/A

The Manage Views page no longer displays duplicate view names that cannot be edited.

01483230. 01622942

The SSL Certificate Expiration Date template no longer shows a message that a certificate has expired when the certificate is valid.

01544782, 01592527, 01592659

Windows PowerShell Component Monitor data is written to the database and displayed in the UI.

01718149

Monitoring an AWS cloud account no longer fills the Collector.Service.log with errors.

N/A

The Details View column on the Manage Templates page and the Customize Page view display custom template names correctly.

01518398

If a container monitor returns an HTTP status code other than 200 or 401, the response is handled without an exception.

01415252, 01520956, 01641172, 01680163

An intermittent issue with polling Azure databases has been resolved. This issue could result in errors such as the following in the logs:

ERROR SolarWinds.VIM.CloudMonitoring.Pollers.Azure.AccountAutomonitoringPoller - Unable to get azure VMs.

This issue could also prevent communication with worker process, which could result in jobs being terminated.

01571710

*When a SAM application is added to a Performance Analysis dashboard, the AvgMemoryUsed chart displays the correct unit of measurement (GB).

N/A

*Loading data into the Last 10 Events widget on the Azure Overview tab (or running a query to retrieve this data) no longer fails with an error.

00268889, 01507671

SNMP polling on certain Dell nodes during asset inventory no longer fails with the following error:

SolarWinds.Orion.Pollers.Framework.SNMP.SnmpResponseException: Error 31005 - Generic Error

N/A

The Microsoft ODBC driver has been upgraded to version 17.10.6.1.

01525919The UDT_PortToEndpointCurrent table was updated to prevent select operations from causing deadlocks.
01689384, 01737236

Multi-step management actions on Hyper-V devices no longer fail.

01013639, 01453207

When a monitored node is a virtual machine on a Hyper-V host, the Percent Disk Space Used' widget on the node detail view shows only data about the virtual machine, It no longer shows data about the Hyper-V host.

01689711

A value greater than 2,147,483,645 for the number of calls attempted no longer prevents database maintenance from completing successfully.

01719151, 01727623

The IP SLA Operation Details page no longer times out when attempting to display a large amount of data.

01589368

Operation discovery no longer fails if a Cisco device does not have CLI-based operations.

01672477

Cisco Gateway devices are polled correctly, and data is saved without errors such as the following:

Unexpected exception during storing AXL gateway regions for NodeId #<nodeNumber>.

01691715

Regions and CMR data is displayed for historic calls.

01589844

Hawaii Standard Time (HST) is no longer excluded from the ipsla.timezones.xml file.

01588868

Displaying the percentile value for several IP SLA charts no longer fails with exceptions such as:

Exception occured during calculation Percentile value for chart 'VoipMMAvgPacketLoss'. Exception - System.Data.SqlClient.SqlException (0x80131904): Invalid column name 'AvgValue'. Invalid column name 'AvgValue'.

01602651, 01672477

The database table structure used to store Call Detail Record (CDR) data for VoIP calls has been updated. This change ensures that historical data is available. It also improves performance and prevents deadlocks that resulted in errors such as the following:

ERROR AxlPhonesRegionProcessor - Unexpected exception during storing AXL phone regions for NodeId #631. Region name: 100_IL-Joliet_R (32 phones) System.Data.SqlClient.SqlException (0x80131904): Transaction (Process ID 718) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

Installation or upgrade

Last updated:

For new SolarWinds Platform deployments, download the installation file from the SolarWinds Observability product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate SolarWinds Observability in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

For supported upgrade paths to 2024.4, see Upgrade an existing deployment.

End of life

Last updated:

Version EoL announcement EoE effective date EoL effective date
2022.4 June 4, 2024: End-of-Life (EoL) announcement – Customers on SolarWinds Observability 2022.4 should begin transitioning to the latest version SolarWinds Observability. July 4, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability 2022.4 will no longer be supported by SolarWinds. July 4, 2025: End-of-Life –SolarWinds will no longer provide technical support for SolarWinds Observability 2022.4.
2022.3 February 6, 2024: End-of-Life (EoL) announcement – Customers on SolarWinds Observability 2022.3 should begin transitioning to the latest version SolarWinds Observability. March 7, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability 2022.3 will no longer be supported by SolarWinds. March 7, 2025: End-of-Life –SolarWinds will no longer provide technical support for SolarWinds Observability 2022.3.
2022.2 November 1, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability 2022.2 should begin transitioning to the latest version SolarWinds Observability. December 1, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability 2022.2 will no longer be supported by SolarWinds. December 1, 2024: End-of-Life –SolarWinds will no longer provide technical support for SolarWinds Observability 2022.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SolarWinds Observability versions, see SolarWinds Observability release history.

End of support

Last updated:

This version of SolarWinds Observability Self-Hosted no longer supports the following platforms and features.

Type Details
MAPI User Experience Monitor MAPI User Experience Monitor, a component monitor that was used with application templates, is no longer supported. You should avoid expanded use of this feature and formulate a plan to discontinue using the feature.

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