Documentation forSolarWinds Observability Self-Hosted
Hybrid Cloud Observability is now known as SolarWinds Observability Self-Hosted.

SolarWinds Observability Self-Hosted 2023.3 release notes

Release date: July 25, 2023

These release notes were last updated on August 29, 2023.

Here's what's new in SolarWinds Observability Self-Hosted 2023.3.

SolarWinds Observability Self-Hosted runs on the SolarWinds Platform.

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New features and improvements in SolarWinds Observability

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

SD-WAN support for Viptela devices

SolarWinds Observability now supports Viptela devices, including discovery of the overlay network, traffic by path, and performance metrics by path. Discovery visualization is supported with Orion maps.

Custom server configuration management policies and rule builder

You can now build and modify custom server configuration management policies.

DHCP Scopes UX Improvements

  • Added a step component for scope options

  • Added a summary component for adding/editing scopes for Linux and other server types

  • Added a component for scope properties for Linux, other server types, and Cisco

  • Added an IP range component for adding ranges of non-Linux scopes

  • Added filtering based on VPC in Gateways and site to site

Security improvements

  • SolarWinds Observability and the SolarWinds Platform now support OpenSSL 3.0.

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Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.

Case number Description
1209192, 1310311 Issues with average percent utilization charts after the upgrade to SolarWinds Observability were addressed.
1301383 Issues caused by changes in Cisco ACI alerting schema were addressed.
1276167, 1320195 Database maintenance issues caused by arithmetic overflow were addressed.
1216967 The issue where all routing neighbors without a status change in the set number of days were removed was addressed.
491294, 583579, 651424, 1155575 The issue where incorrect links were created because of duplicate CDP data was addressed.
1254216 A multicast widget issue for nodes with high traffic was addressed.
1235174 Performance of the custom poller radial gauges was improved.
1257221, 1306287 The issue where an alert audit event didn’t show for UnDP alerts was addressed.
1199058, 1255358 Issues with parsing the IP address for OIDs related to a routing neighbor BGP was addressed.
1190441 The issue where names/IP addresses for disappeared access points were not shown in the Thin AP Disappeared event was addressed.
554502, 560626, 572960, 602536, 618725, 769547, 777411, 853755, 874864, 1209327 The issue where classic interface charts showed UTC data was addressed.
970506, 1051330, 1176004, 124391, 1320587 The issue where ASA failover events triggered on past events was addressed.
01354893, 01331867, 01354921, 01336224, 01360048, 01360484, 01381362 Component-based alerts are now working correctly.
00839561, 01241952, 01290729 Assigned application is now immediately unavailable when the parent node goes down.
01269633, 01297469 An extra, empty partition is no longer created when migrating data from old SAM tables.
01316267, 01348951, 01315810, 01286508, 01306968, 01300047, 01275876, 01332954, 01337686, 01299411, 01294838, 01353694, 01338228, 01304414, 01271994, 01319417, 01337486, 01328324, 01353130, 01327780, 01366344, 01352449, 01356736, 01359474, 01367866 Unsuccessful login attempts are no longer generated by Orion on SQL server.
01169790 SRM and SolarWinds Observability now correctly display Nimble data, which matches the Nimble Dashboard and the vCenter dashboard on LUNs.
01200356 The issue when the import of scheduled discovery results fails was resolved.
01076225 The issue with VNQM and Hybrid Cloud Observability reporting the same Packet Loss value for all UDP Jitter CLI operations was resolved.
01023625, 01195930, 01222613, 01239684 The issue with VoIP UDT Jitter and UDT Jitter operations for Cisco IOS XR not working was resolved.
01257671, 01306754, 01327342, 01338910, 01373867, 01374679, 01388174, 01401047 Database maintenance no longer fails with the error "Compute forecast coefficients [VIM_VirtualMachines]' System.Data.SqlClient.SqlException (0x80131904): Arithmetic overflow error converting expression to data type bigint."
01358668, 01359087, 01360566 An issue causing incorrect calculation of node license consumption by status-only nodes has been fixed.

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Installation or upgrade

For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

You must be on Orion Platform 2020.2.1 or later to upgrade to SolarWinds Observability 2023.3. If you are on Orion Platform 2019.4 or earlier, first upgrade to Orion Platform 2020.2.6 and then upgrade to SolarWinds Observability 2023.3.

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Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations:

Upgrading from multiple module license keys to a single SolarWinds Observability license key

  • If you received multiple module keys when you purchased SolarWinds Observability, after upgrading to 2023.3, get your SolarWinds Observability license key from the customer portal and then activate it in the SolarWinds Platform. This will disable your current module license keys.

Upgrading from Orion Platform 2020.2.6 or older

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Known issues

Agent stops polling after a failover in an HA pool

In some cases, the agent configuration file SolarWinds.Agent.Service.exe.cfg can become corrupted after a failover in a SolarWinds High Availability (HA) pool. The corrupted configuration file is populated with host names or IP addresses of nodes that are not in the HA pool. If this happens, the agent stops polling and the agent status is reported as unknown.

Resolution or Workaround: Complete the following steps to correct or avoid this issue.

Important! Back up the SolarWinds.AgentManagement.ServiceCore.dll.config file before you make changes.

  1. Open the SolarWinds.AgentManagement.ServiceCore.dll.config file in a text editor. By default, the location is:

    C:\Program Files\SolarWinds\Orion\SolarWinds.AgentManagement.ServiceCore.dll.config

    or

    C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.AgentManagement.ServiceCore.dll.config

  2. Add the following attribute to the <agentManagementServiceConfiguration> section:

    sendToAgentJustIPAdressesWhichBelongsToTheSameHAPool="true"

    For example:

    <agentManagementServiceConfiguration messagingPort="17778" sendToAgentJustIPAdressesWhichBelongsToTheSameHAPool="true" />

  3. Save the file.

  4. Restart the SolarWinds Services.

Changes to the SolarWinds Platform database

The implementation of time series widgets required changes to the SolarWinds Platform database. If you have custom reports or alerts that query the database, they could be affected by these changes.

Resolution or Workaround: SolarWinds recommends using API calls instead of database queries to collect data for custom reports and alerts.

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End of life

SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.

Version EOL Announcements EOE Effective Dates EOL Effective Dates
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability 2020.2.6 should begin transitioning to the latest version of SolarWinds Observability. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability 2020.2.6.

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