Release date: April 18, 2023
These release notes describe fixed issues in SolarWinds Hybrid Cloud Observability 2023.2. They also provide information about upgrades and describe workarounds for known issues.
Hybrid Cloud Observability 2023.2 runs on SolarWinds Platform 2023.2.
New features and improvements
Additional improvements to Cloud Discovery and Monitoring
For AWS and Azure monitoring, you can now select AWS and Azure entity tags as a filter for selecting entities during Cloud Discovery. Using tags is now supported for virtual machines, their attached volumes, and DNS zones. In addition, Virtual network gateway monitoring, Virtual private cloud (VPC) monitoring, and site-to-site monitoring are now also available for AWS. Information about subnets is now also shown in the Cloud Instance Details page for both AWS and Azure.
Status only nodes
Up/Down status monitoring for ICMP nodes and external nodes no longer consumes a node from your Hybrid Cloud Observability license when no additional monitoring has been assigned to them. A Node License Summary report which shows the number of ICMP/External nodes without external monitoring assigned is now available.
Server node support for Anomaly-Based Alerts
Anomaly-Based Alerts can now be defined for use with Linux and Windows servers, which now appear in the server filter during the entity selection step of the Anomaly-Based Alert creation flow. The supported metrics are CPU, memory, response time and packet loss. Windows workstations are not supported.
New customer installation
For information about installing SolarWinds Hybrid Cloud Observability, see the SolarWinds Platform Product Installation and Upgrade Guide.
Before you upgrade!
If you are upgrading from a previous version, be aware of the following considerations.
Upgrading from multiple module license keys to a single Hybrid Cloud Observability license key
If you received multiple module keys when you purchased SolarWinds Hybrid Cloud Observability, after upgrading to 2023.2, get your Hybrid Cloud Observability license key from the customer portal and then activate it in the SolarWinds Platform. This will disable your current module license keys.
Upgrading from Orion Platform 2020.2.6 or older
- Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Hybrid Cloud Observability, check the SolarWinds Platform release notes for additional information.
How to upgrade
Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.
You must be on Orion Platform 2020.2.1 or later to upgrade to SolarWinds Hybrid Cloud Observability 2023.2. If you are on Orion Platform 2019.4 or earlier, first upgrade to Orion Platform 2020.2.6 and then upgrade to Hybrid Cloud Observability 2023.2.
Fixed issues in SolarWinds Hybrid Cloud Observability 2023.2
In addition to including all of the fixes from SolarWinds Platform 2023.2 (see the SolarWinds Platform 2023.2 Release Notes for more information), Hybrid Cloud Observability 2023.2 fixes the following issues:
|01239230, 01254246, 01264367, 01239230, 01258669, 01261995, 01260390, 01251466, 01248892, 01220248, 01258643, 01125893, 01265533, 01249564, 01262474||
Database Maintenance no longer slows or fails due to high log entry retention.
|01264755, 01275830||Firmware vulnerability files can be downloaded and extracted without error when the URL and .zip file locations are valid.|
|01235110, 01241329, 01268731, 01270837, 01279594||Users can manage and edit network configuration jobs from the Jobs List page without the process hanging or returning errors.|
|N/A||The Windows installer is again functioning without issue during and after the upgrade on FIPS.|
|N/A||Asset Inventory information is again available in Orion diagnostics.|
|648291||The issue where Custom Interface Poller did not influence Node Status was addressed.|
|1175298, 1264916||The issue with an incorrect log level message for wireless tables in the Database Maintenance log was addressed.|
|1240079||The issue where special characters were escaped and thus not displayed correctly in the Node with Problems widget was addressed.|
|N/A||The issue where a setting to poll hardware health sensors with all statuses was ignored and new sensors were not polled was addressed.|
|N/A||All applicable regions for AWS are now available.|
|N/A||Zero-config is no longer failing with errors.|
|00990851, 00982470, 00993659||SP 'apm_dbm_APM_IisBB_Site_DeleteOrphans' is no longer experiencing performance issues.|
|01248755||When collecting diagnostic information, Asset Inventory tables are now visible.|
|00858286||Active Alert page no longer displays the wrong name|
|00998883, 01258501||The greater than and less than conditions now work correctly When creating an alert for API Poller Monitored Value.|
|01240750||HTTPS Monitor is now able to perform Search String searches on web page.|
|01273639, 01282025, 01297363||Issues when Active Directory Discovery fails were resolved.|
|00551644||Issue when Device Inventory shows non-existing extra connections with data from actual connections was resolved.|
|01254241||Issue when the Ethernet Ports Used Over Time widget stops rendering data after you upgrade from UDT 2020.2.6 was resolved.|
|00858005||Issue when Hybrid Cloud Observability and UDT display a vague error message while you shut down ports from the Port Details widget was resolved.|
|01152707||An issue causing the JobEngine to crash and resulting in out-of-memory exceptions in some cases is resolved.|
|01209069||The issue with wrong MOS calculation for IP SLA VoIP UDP Jitter operations on Nexus devices was resolved.|
|01023625, 01195930, 01222613||Issues with UDP Jitter and VoIP UDP Jitter operations not working on Cisco IOS XR and Cisco ASR9k devices were resolved.|
|01239037||Issue when the upgrade from 2020.2.6 to 2022.4 fails was resolved.|
|01235369||Issue with multiple SQL errors in logs has been resolved.|
|01267994||Issue with VoIP CallManagers widget not rendering after installation was resolved.|
Notes - BugCrowd
SolarWinds would like to additionally thank our Bugcrowd community for their continued help in testing our products and keeping them secure.
|Changes to the SolarWinds Platform database|
|Issue||The implementation of time series widgets required changes to the SolarWinds Platform database. If you have custom reports or alerts that query the database, they could be affected by these changes.|
|Resolution or Workaround||SolarWinds recommends using API calls instead of database queries to collect data for custom reports and alerts.|
End of life
SolarWinds recommends you upgrade to the latest version of your products at your earliest convenience.
|Version||EOL Announcements||EOE Effective Dates||EOL Effective Dates|
|2020.2.6||April 18, 2023: End-of-Life (EoL) announcement – Customers on Hybrid Cloud Observability 2020.2.6 should begin transitioning to the latest version of Hybrid Cloud Observability.||May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for Hybrid Cloud Observability 2020.2.6 will no longer be actively supported by SolarWinds.||May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for Hybrid Cloud Observability 2020.2.6.|
End of support
This version of SolarWinds Hybrid Cloud Observability no longer supports the following platforms and features.
|Browser support||All versions of Internet Explorer are no longer supported.|
© 2023 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.