Documentation forHybrid Cloud Observability

SolarWinds Hybrid Cloud Observability 2023.1 release notes

Release date: February 15, 2023

These release notes were last updated on April 26, 2023.

These release notes describe fixed issues in SolarWinds Hybrid Cloud Observability 2023.1. They also provide information about upgrades and describe workarounds for known issues.

Hybrid Cloud Observability 2023.1 runs on SolarWinds Platform 2023.1.

New features and improvements

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Improved Cloud Discovery

The Cloud Discovery flow has been redesigned with a new wizard. Improvements include the ability to choose between monitoring all regions or a specific region and to filter the types of resources and entities to be monitored in Hybrid Cloud Observability.

Anomaly-Based Alerting additional details

More information is now available in the Anomaly-Based Alerting timeline. Click an anomalous alert on the timeline to see additional information, such as normal operating ranges (NOR) for the time intervals and associated metric value to give you greater context for why an alert is considered anomalous.

Platform Connect feature toggling

You now have more granular control over which Platform Connect features are enabled and disabled. For example, you can now enable and disable Anomaly-Based Alerts independently of Network and Infrastructure Observability.


AlertStack is a new feature that can help reduce alert noise and assist in possible root cause analysis to give you a quicker MTTR (mean time to resolution). AlertStack is an opt-in feature that must be turned on in AlertStack settings. AlertStack continually monitors alerts and change events and correlates these using SolarWinds Platform topological information, pulling associated events and alerts together into a single alert cluster. The alert cluster stays activated, and correlated alerts will continue to be added to the cluster, for as long as any associated alerts remain active.

AlertStack is disabled by default and can be enabled after upgrading by navigating to All Settings > Product Specific Settings > AlertStack Settings.

Improved Velocloud SD-WAN Support

VeloCloud SD-WAN monitoring is improved to include new capabilities such as monitoring tunnel communication status, network topology details, VLAN information, and visibility on High Availability.

Other improvements

Cloud monitoring: Availability Zone data related to the entities you are monitoring in the cloud are now stored with the entity and used for logical grouping in the Cloud Server Infrastructure widget, filtering in the Cloud Instances Status Summary widget, and also in pop overs for individual entities.

New customer installation

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For information about installing SolarWinds Hybrid Cloud Observability, see the SolarWinds Platform Product Installation and Upgrade Guide.

Before you upgrade!

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If you are upgrading from a previous version, be aware of the following considerations.

Upgrading from multiple module license keys to a single Hybrid Cloud Observability license key

  • If you received multiple module keys when you purchased SolarWinds Hybrid Cloud Observability, after upgrading to 2023.1, get your Hybrid Cloud Observability license key from the customer portal and then activate it in the SolarWinds Platform. This will disable your current module license keys.

Upgrading from Orion Platform 2020.2.6 or older

  • Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Hybrid Cloud Observability, check the SolarWinds Platform release notes for additional information.

How to upgrade

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Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.

You must be on Orion Platform 2020.2.1 or later to upgrade to SolarWinds Hybrid Cloud Observability 2023.1. If you are on Orion Platform 2019.4 or earlier, first upgrade to Orion Platform 2020.2.6 and then upgrade to Hybrid Cloud Observability 2023.1.

Fixed issues in SolarWinds Hybrid Cloud Observability 2023.1

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In addition to including all of the fixes from SolarWinds Platform 2023.1 (see the SolarWinds Platform 2023.1 Release Notes for more information), Hybrid Cloud Observability 2023.1 fixes the following issues:


Hybrid Cloud Observability and EOC 2023.1 fixes an issue that occurred when EOC users attempted to import reports from the SolarWinds site, and no reports showed as available.

1233676 The issue where denying an IPRequest alert resulted in UI errors was addressed.
1242018 The issue where no option was found for ETableOrFunction SIM_TABLENAME_PROPS was addressed.
512228 The issue where wrong EngineId was assigned to subnets during import was addressed.
01215428, 01239913, 01220248, 01243404 The Database Maintenance service no longer fails.
01198290, 01183475 Rule conditions no longer disappear after upgrading to Hybrid Cloud Observability and LA 2022.3.
01025972 The Log File agent no longer stops after performing a service restart.
01151074 When the service is started, the performance analysis no longer stops running and windows no longer freeze.
N/A Policy report definitions, firmware upgrade templates, device templates, and config change templates that are shared on THWACK can be imported through the SolarWinds Web Console interface.
N/A The default Ending On date for Network Configuration Management jobs is no longer January 1, 2023.
01168597, 01193818 Accurate firmware vulnerability data is reported for Cisco IOS XE and Cisco IOS XR devices.
01153267, 01175230, 01213216, 01228661, 01233775, 01234670, 01237815 Database maintenance runs as expected in Hybrid Cloud Observability even when network configuration management functionality is not included in the license.
01209330 Macros used in policy compliance rules are parsed correctly.
1054077 The issue where deleted Aruba or Cisco hardware sensors were not visible in SWIS and users couldn't create alerts on deleted Aruba or Cisco sensors was addressed.
N/A Issues with orchestrators if organization ID was too large for an Int32 value were addressed.
1199055 Issues with an overgrown IndexSSID column resulting in wireless polling data not being saved were addressed.
492232 Issues with topology calculation not working correctly for virtual interfaces were addressed.
444472, 479695 The issue where topology polling timeout was not retained after the upgrade was addressed.
646871 The issue where the Cisco HWH poller polled the ServiceTag of the first switch in the stack as addressed.
919697, 1164270 The issue where events generated from SwitchStack alerts didn’t specify the trigger object was addressed.
638293 The issue where preview did not work for Wireless Thin AP views was addressed.
433925, 1086869, 1095854 Performance issues with stored procedures related to Cortex caching tables were addressed.
970506, 1051330, 1176004, 1243911 The issue where ASA failover events were triggering on past events was addressed.
01198402 The issue with Network Traffic Analysis in Hybrid Cloud Observability not processing flows from Cisco 9800 WLC was resolved.
01195875, 00838680 The issue when User Device Tracking in Hybrid Cloud Observability displays rogue MAC addresses from ports/VLANs that are not monitored was resolved.
01190503, 01205944 The issue when Cisco FTP CDR/CMR polling attempts to establish too many connections was resolved.
01076225 The issue with wrong packet loss calculation for IP SLA UDP Jitter and VoIP UDP Jitter operations on Nexus devices.
01199059, 01116437 The issue when SIP trunk status calculation fails in some exceptions was resolved.
01144505 The issue with numerous SQL deadlocks on VoipCCMStats_DetailData during database maintenance was resolved.

Notes - BugCrowd

SolarWinds would like to additionally thank our Bugcrowd community for their continued help in testing our products and keeping them secure.

Known issue

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Changes to the SolarWinds Platform database
Issue The implementation of time series widgets required changes to the SolarWinds Platform database. If you have custom reports or alerts that query the database, they could be affected by these changes.
Resolution or Workaround SolarWinds recommends using API calls instead of database queries to collect data for custom reports and alerts.

Deprecation notice

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This version of SolarWinds Hybrid Cloud Observability deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. 

Type Details
Browser support All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.

Legal notices

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