Prior to uninstalling, SolarWinds recommends the following preparation:
|Backup the existing database||
To preserve your data, back up your database(s). If you need help with backups, check your vendor's site for documentation and instructions.
If you have your database on a virtual machine (VM), create a snapshot or copy of your VM.
If you need software to perform backups and maintenance for Microsoft SQL databases, you can install SQL Management Studio Express for your specific version of Microsoft SQL on your database server.
Use one of the following links to download the installation:
For details on SQL Server Management Studio, see this information hosted by Microsoft.
|Backup product folders||Create copies and backups of your product folders. You may have customizations in these folders specific to your installations.|
To remove Engineer's Toolset for the Web from a server, complete the following steps:
|1. Remove product licenses||
Follow the steps for your specific product to remove the SolarWinds product licenses.
|2. Uninstall SolarWinds products||
|3. Delete or rename SolarWinds folders||
If you're uninstalling all Orion Platform products, delete files from the following locations to fully clear all files. Skip this step if you're only uninstalling Engineer's Toolset for the Web but keeping other Orion Platform products. If you installed to a different location, look there instead of C:\.
|4. Remove specific Registry keys||
If you're uninstalling all SolarWinds products, remove SolarWinds keys from the Windows Registry.
Important: These steps affect your Registry settings. For assistance, contact Support.
|5. Restart||If you still have other Orion Platform products installed, restart the server to complete the uninstallation.|