Troubleshoot Config Viewer

Consider the following notes to help troubleshoot any issues you encounter. Ensure you have also reviewed the notes following the download procedure. See Download a config from Cisco router or switch.

  • TFTP Server setting is correct: select File > Preferences, and then confirm that the TFTP Server Address settings are correct. You might need to restart the Config Viewer after making these changes.
  • Device supports the writeNet MIB: Config Viewer uses the writeNet MIB. Devices that do not support this MIB do not support the tool.