Documentation forEnterprise Operations Console
Unified data management across your enterprise is a key capability of Hybrid Cloud Observability Enterprise Scale and is also available in a standalone module, Enterprise Operations Console (EOC). Hybrid Cloud Observability Enterprise Scale and EOC are built on the self-hosted SolarWinds Platform.

EOC 2022.3 release notes

Release date: September 28, 2022

These release notes describe the new features, improvements, and fixed issues in Enterprise Operations Console 2022.3. They also provide information about upgrades and describe workarounds for any known issues.

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New features and improvements in EOC

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EOC 2022.3 offers new features and improvements compared to previous releases of EOC, including enhanced security over EOC 2020.2.6 and earlier versions.

EOC 2022.3 is now built on the new SolarWinds Platform and installed with the new SolarWinds Installer.

Learn more about the new SolarWinds Platform.

See also the SolarWinds Platform 2022.2 Release Notes and SolarWinds Platform 2022.3 Release Notes.


New customer installation

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For information about installing Enterprise Operations Console, see help for the SolarWinds Installer.

Before you upgrade!

EOC can be upgraded from previous versions 2020.2.1 and later. If you are running a version earlier than EOC 2020.2.1, please upgrade to EOC 2020.2.6 first and then upgrade to version 2022.3.

As always, EOC must be installed on a separate server from the products running on the SolarWinds Platform.

How to upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all Orion Platform products and any scalability engines).

You must be on EOC 2020.2.1 or later to upgrade to EOC 2022.3. If you are on EOC 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.3.

You can upgrade your entire deployment from the My Deployment page (Settings > My Deployment).

For details, see Install or upgrade SolarWinds Platform products.


Fixed issues in EOC 2022.3

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With this release, EOC now runs on the SolarWinds Platform. EOC 2022.3 contains all of the fixed issues since the EOC 2020.2.6 release, including all EOC 2020.2.6 Hot Fixes and fixes in SolarWinds Platform 2022.2 and 2022.3.

EOC 2022.3 fixes the following issues.

Case Number Description
00816559 EOC 2022.3 improves performance of load times on summary pages.
00816557 Custom table resource error has been corrected.
N/A The speed of search functionality has been significantly increased.

See the following release notes for more information:


Known issues

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Devices Sending Syslog or SNMP-Traps to Orion report produces error
Issue: With the upgrade to EOC 2022.3, the Devices Sending Syslog or SNMP-Traps to Orion report displays an Unknown entity error.
Resolution or Workaround: None

 

During upgrade from EOC 2022.3 RC1 or later version to most recent version, installer might display a warning that the SolarWinds JMX Bridge (Process Id: 9696) must be closed before the installation can continue
Issue: During upgrade from EOC 2022.3 RC1 or later version to most recent version, the installer might display a warning that the SolarWinds JMX Bridge must be closed before the installation can continue.

Resolution or Workaround:

End the JMX Bridge service via Task Manager

  1. Open Task Manager, and end the JMX Bridge service.

    The Process ID is provided in the warning message.

  2. Open Services Manager console (services.msc), and right-click to select Properties.

  3. In the General tab, under Startup Type, select Disabled from the drop-down menu.

  4. Click Apply Changes.


End of life, end of support, and deprecation notices

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End of life

See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EOL announcements for all SolarWinds products, see Currently supported software versions.

Version EOL Announcement EOE Effective Date EOL Effective Date
2019.4 August 15, 2022: End-of-Life (EOL) announcement – Customers on EOC version 2019.4 should begin transitioning to the latest version of EOC.

September 14, 2022: End-of-Engineering (EOE) – Service releases, bug fixes, workarounds, and service packs for EOC 2019.4 will no longer be actively supported by SolarWinds.  

September 14, 2023: End-of-Life (EOL) – SolarWinds will no longer provide technical support for EOC version 2019.4.
2.2 August 15, 2022: End-of-Life (EOL) announcement – Customers on EOC version 2.2 should begin transitioning to the latest version of EOC. September 14, 2022: End-of-Engineering (EOE) – Service releases, bug fixes, workarounds, and service packs for EOC 2.2 will no longer be actively supported by SolarWinds. September 14, 2023: End-of-Life (EOL) – SolarWinds will no longer provide technical support for EOC version 2.2.

End of support

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SolarWinds Platform and EOC no longer support the following platforms and features.

Type Details
SQL Server 2012 and SQL Server 2014 As of 2022.3, SolarWinds Platform only supports SQL Server 2016 SP1 and later. See SolarWinds Platform 2022.3 System Requirements.
SQL Server Express As of 2022.3, Express editions of supported SQL Server versions are not supported for production environments. You can use SQL Express only for evaluation purposes.
Legacy Orion Report Writer

All tools and widgets related to legacy reports are removed in SolarWinds Platform 2022.2.

  • Legacy reports are not available anywhere.

  • All tools related to legacy reports such as Legacy Report Migration Tool or Report Writer Desktop Tool, are removed.

  • Widgets related to legacy reports are removed from the SolarWinds Platform Web Console.

Deprecation notices

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This version of SolarWinds Platform deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Type Details
Microsoft Windows Server 2012 R2

Windows Server 2012 R2 is deprecated as of SolarWinds Platform 2022.3 and will not be supported in a future release.

SolarWinds recommends that you upgrade the operating system of your SolarWinds Platform server to Windows Server 2016 or later. See SolarWinds Platform 2022.3 System Requirements.

Network Atlas Network Atlas is deprecated as of Orion Platform 2020.2. It is still available and supported in the current release, but will be removed in a future release. Deprecation is an indication that you should avoid expanded use of this feature and formulate a plan to discontinue using the feature. SolarWinds recommends that you start using SolarWinds Platform Maps in the SolarWinds Platform Web Console to display maps of physical and logical relationships between entities monitored by the SolarWinds Platform products you have installed.
Browser support

All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.


Legal notices

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© 2022 SolarWinds Worldwide, LLC. All rights reserved.

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