Enterprise Operations Console 2.1.1 Release Notes
Release date: December 4, 2018
These release notes describe the new features, improvements, and fixed issues in the Enterprise Operations Console 2.1.1 service release. They also provide information about upgrades and describe workarounds for known issues.
End-of-support notice: Orion Platform 2018.4 products (such as EOC 2.1.1) are no longer compatible with the following platforms:
- Windows Server 2012 and 2012 R2
- SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, and 2012 SP4
To use the new features introduced in Orion Platform 2018.4 products, upgrade your environment at your earliest convenience.
If you are looking for previous release notes for Enterprise Operations Console, see Enterprise Operations Console Previous Version Documentation.
New features and improvements in EOC
Read this section for descriptions of the new features and improvements EOC offers in this release, or compare it with previous releases of EOC.
Configure tile refresh period
In EOC 2.1.1, you now can configure tiles to automatically refresh after a specified time interval in seconds. From the new Web Console Settings page, located under EOC settings, you can define the refresh interval for tiles from a minimum value of 5 seconds up to a maximum value of 3600 seconds.
New customer installation
For information about installing Enterprise Operations Console see the SolarWinds Orion Installer. After installation, review the EOC Getting Started Guide to begin using EOC.
Before you upgrade!
As of the release of EOC 2.0, the Enterprise Operations Console has been rebuilt to run on the Orion Platform. If you are running EOC 2.0, you can upgrade to EOC 2.1 using the same server.
Note: The organization of custom tiles in EOC 2.0 is not preserved when upgrading to 2.1.
Due to this rebuild, users of versions prior to EOC 2.0 must install EOC to 2.1 on a separate server. To begin using the new features, simply install EOC 2.1 on a different server from your current EOC edition.
How to upgrade
If you are upgrading from EOC 2.0 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.
If you are upgrading from an earlier version prior to 2.0, use the legacy product upgrade guide to plan and implement an upgrade to EOC 2.0. Then use the SolarWinds Orion Installer to complete the upgrade.
Fixed issues in Orion Platform 2018.4
See Orion Platform 2018.4 Release Notes.
Known issues in EOC 2.1.1
| A SolarWinds Site is reconfigured to point to a new database |
|---|
| Issue: If you add a SolarWinds Site to EOC and then the site is reconfigured to point to a new database, EOC dashboards and reports do not work correctly and an error is displayed. |
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Resolution:
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| A site or group used to filter a custom tile is removed |
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| Issue: If you create a custom tile and then an administrator removes a site or group used to filter the data that the tile displays, the tile displays invalid data. |
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Resolution:
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| Missing application statuses on a custom tile |
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| Issue: If a custom tile is filtered by a group that contains applications and Application is selected as the Entity Filter, the tile does not display application status information. |
| Resolution: Do not filter by a group containing applications and choose Applications as the Entity Filter. |
| A custom tile is filtered by a group that contains another group |
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| Issue: A custom tile displays invalid data if it is filtered by a group that contains another group. |
| Resolution: Do not filter by a group that contains another group. |
| Using the browser's Back button to return to the Enterprise Environment Summary |
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| Issue: If you click a link in a status resource tile on the Enterprise Environment Summary view, the Asset Explorer opens. If you then click the browser's Back button, you return to the Enterprise Environment Summary view. However, the titles of the Environment Summary and Active Alerts resources are not displayed. |
| Work-around: Use the menu to navigate back to the Enterprise Environment Summary view. |
| Resolution: If this occurs, refresh the browser page to restore the titles. |
End of life
| EOL Annoucements | EOE Effective Dates | EOL Effective Dates | |
|---|---|---|---|
| EOC 1.5 |
December 4, 2018 Customers on EOC 1.5 should begin transitioning to the latest version of EOC. |
March 4, 2019 Service releases, bug fixes, workarounds, and service packs for EOC 1.5 will no longer be actively supported by SolarWinds. |
March 4, 2020 SolarWinds will no longer provide technical support for EOC 1.5. |
| EOC 1.4 |
September 7, 2017 Customers on EOC 1.4 should begin transitioning to the latest version of EOC. |
December 7, 2017 Service releases, bug fixes, workarounds, and service packs for EOC 1.4 will no longer be actively supported by SolarWinds. |
December 7, 2018 SolarWinds will no longer provide technical support for EOC 1.4. |
See End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EOL announcements for all SolarWinds products, see Currently supported software versions.
End of support
This version of EOC no longer supports the following platforms and features.
| Type | Details |
|---|---|
| Windows Server 2012, 2012 R2 | EOC 2.1.1 and other Orion Platform 2018.4 products do not support this platform. |
| SQL Server 2012 | EOC 2.1.1 and other Orion Platform 2018.4 products do not support this platform. |
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