Provide assistance to your customers

There are multiple ways you can use Dameware Remote Everywhere to interact with your customers, and other technicians in your company. Start a support session to access a customer's computer remotely. Make voice over IP calls when you need to speak directly to a customer or another technician within your company. Access log files for both internal and customer issues, and transfer files during a support session.

• Learn about the Technician Console
• Access log files
• View pending support requests
• Access My Computers
• Chat with customers and colleagues
• Make VoIP calls to customers or colleagues
• Access the Dameware Remote Everywhere Console during a support session
• Remotely access your customers' Windows devices
• Remotely access your customers' macOS devices
• Create and manage calling cards
• Configure port forwarding