Import hosts to the Global Host List in Dameware

This topic applies to both Remote Support and Mini Remote Control.

This topic describes how to import Global Hosts from Active Directory and from a file into the Global Host List. If you work for a large organization with hundreds or thousands of hosts, importing host lists eases the burden of manually populating Dameware with each host.

Import hosts from Active Directory

If you use Active Directory to manage users and computers on your network, you can import IP addresses from Active Directory. Importing from Active Directory is the most thorough, and quickest approach to populating Dameware with global hosts.

1. Log into the Administration Console as an administrator.
2. Under Central Server, click Global Hosts.
3. On the Action toolbar, click Import From AD.
4. Click Browse to open the Active Directory Import Wizard, and select a group.

   

5. To import hosts from a local work group:
   1. Select Local Domain, and click Next.
   2. Select the groups you want to import, and click Select.
6. To import a group from a domain controller:
   1. Select Custom domain controller.
   2. Enter user credentials that have read only or administrative access to Active Directory.
   3. Enter the IP address or FQDN of the domain controller, and click Next.
   4. Select the groups you want to import, and click Select.
7. Click Import.
8. When prompted with the number of hosts to import, click Yes.

Import hosts from a file

If you do not use Active Directory to manage users and computers on your network, you can import hosts from CSV, XML, and DWHL files. Importing from a file can save time when entering hundreds or even thousands of IP addresses into Dameware.

If you import from a CSV file, you must use the following format:

Hostname, IP-address, Alias
Hostname, IP-address, Alias

Each row of the CSV file contains a host, and each host field is separated by a comma.

1. Log into the Administration Console as an Administrator.
2. Click Global Hosts under Central Server.
3. On the Action toolbar, click Import from File.
4. Click Browse, and select the host list file.
5. Click Import.