Limitations to Internet Sessions in Dameware
While an Internet Session uses the Dameware Mini Remote Control agent, due to bandwidth constraints, it cannot use all of the features provided with the agent.
You cannot connect to a Dameware Mini Remote Control client agent that is connected to the Internet through a proxy.
The following is a list of frequently used Dameware Mini Remote Control features that you cannot use in an Internet Session.
- Technician credentials/authentication
- Simple File Transfer
- Alternative connection protocols (RDP, VNC, AMT KVM)
- Ping
- Install, upgrade, or downgrade the MRC client agent
- Lock Remote Keyboard and Mouse
- Wake on LAN
- Smart card authentication
The following table lists Dameware Mini Remote Control agent features supported during Internet Sessions.
| Tab | Setting |
|---|---|
| General |
Session You cannot connect to a client agent when a Proprietary/Challenge Response connection includes a Shared Secret. |
| Absolute Timeout | |
| Additional Settings |
Show Tray Icon. If disabled, a user cannot manually join a session. |
| Only Allow Connection When at the Logon Desktop | Enabling this setting prevents Internet Session connections. |
| Notify Dialog | Notify on Connection. |
| Notify Dialog Timeout | |
| Play Sound on Notify | |
| Notify on Disconnection | |
| Notify Dialog Caption | |
| Notify Dialog Text 1 | |
| Notify Dialog Text 2 - Remote Control |