Switch from an evaluation license to a production license

To convert your evaluation license into a permanent production license, complete the following steps. You will need a purchased license and access to the SolarWinds customer portal.

Activating a license binds your purchased license to a single installation. Please refer to the chapter transfer a license to another server if needed.

Start the ARM configuration application and click "License".

 

Click "Activate".

 

Decide how you want to perform the license activation.

ONLINE
Recommended. The ARM server needs an internet connection.

OFFLINE
Use offline if the ARM server has no internet connection.

 

Online activation

  1. Log in to the SolarWinds customer portal. You can use the link. You will find the appropriate activation key in the entry for your purchased ARM license.
  2. Copy the activation key from the customer portal into the input field.
  3. Optional: Activate this option if the Internet connection is established via a proxy server.
  4. Click "Next".

 

  1. Specify to whom the product should be registered. You must enter at least one email address.
  2. Click "Activate".

 

Click "Finish". The ARM configuration application will then restart to update the license information.

 

Offline activation

  1. Select "Offline" activation.
  2. Click "Next".

For offline activation you need to transfer data between the ARM server and a computer with internet access. Typically you can use:

  • clipboard shared with guest and host
  • shared folders
  • email
  • USB memory stick etc.

 

  1. Click "Copy to clipboard".
  2. Click "Next".

 

  1. Follow the instructions on the screen.
  2. Click "Next".

 

Click "Browse".

 

Navigate to the location where your *.LIC file from the customer portal ist stored.
Click "Open".

 

Click "Activate" to complete the license activation.

 

Click "Finish". The ARM configuration application will then restart to update the license information.