Create a mailbox (email enable users)

Background / Value

With ARM for Exchange you can create Mailboxes (email enable users).


Step-by-step process

  1. Use the search to find the desired user or distribution group of type universal.
  2. Right-click on the user, e.g. in the Accounts view.
  3. Click on "Enable mailbox" from the context menu.

This option is only available if no mailbox has yet been created. This option is only available for Exchange on-premise (not for Exchange Online).


  1. Determine the Exchange options.
  2. You must enter a comment, for example a ticket number.
  3. Start the process.