Add an asset

An asset is any item owned by an enterprise. For example, IT assets can include items such as servers, laptops, and monitors. This section describes how to add an asset in Web Help Desk.

Prerequisites

This is the third task in the process of configuring asset management. Before you start, complete the previous tasks:

Add an asset

The following steps show how to manually add an asset. You can also configure asset discovery.

  1. On the toolbar, click Assets, and then click New Asset.

  2. Complete the following fields as required.

    Click the tooltips for more information.

  3. Click Asset Details and complete the following fields as needed.

    Click the tooltips for more information.

  4. Click Save.