Import asset data

Use the Import Assets screen located at Setup > Data Import > Import Assets to add asset data into Web Help Desk.

To ensure a successful data import, use the Assets Import template.

See Import data using templates for information about applying templates.

  1. Click Setup and select Data Import > Import Assets.
  2. In the Import Assets screen, complete the fields as required.

    Click the tooltips for additional information.

  3. Click Import.

    The file is imported into Web Help Desk.