Edit the admin account

Use the My Account page to update your administrator account contact information, including your identity and setup for tickets, assets, e-mail, and scheduling. This account is the administrator account you use to log in to Web Help Desk.

  1. In the toolbar, click Setup and select Techs > My Account.
  2. Click the pencil to enter edit mode.
  3. Add or update your admin account information as required, then click Save.

    Click the tool tips next to each selection for more information.