Documentation forWeb Help Desk

Create a CAB

A Change Advisory Board (CAB) is a group of approvers who review and vote on change requests. You can set up multiple CABs in your deployment.

Create a new CAB

  1. Click Setup > Processes > Change Advisory Boards.
  2. Click New.
  3. Enter a name for this CAB.

    To locate a CAB name, enter first and last name in the Client Lookup box and click Search.

  4. Click the Minimum Approvers drop-down menu and select the minimum number of members required to approve a change ticket. The minimum can be any number between one and the number of CAB members.

  5. Click Save.