Documentation forServer & Application Monitor

SAM 6.9.1 System Requirements

Released July 1, 2019

Updated August 7, 2019

Important: These recommended system requirements are for SolarWinds SAM 6.9.1 as a single product installed on Orion Platform 2019.2.

For additional information on requirements and configurations, see the Multi-module system guidelines. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums. We also recommend reviewing the SAM 6.9.1 release notes.

Software requirements for the Orion server

This table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
Operating system
  • Windows Server 2016
  • Windows Server 2019

Desktop operating systems, such as Windows 10, 64-bit Pro or Enterprise are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Support differences between Orion Agents and Orion Platform products

  • You cannot install Orion Platform products on domain controllers. Exception: You can install Orion Agents on domain controllers.
  • You cannot install Orion Platform products or any scalability engines on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers. Exception: You can install Orion Agents on the same server as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM) Blackberry server.

End-of-support notice: Products with Orion Platform 2018.4 and later are no longer compatible with Windows Server 2012 and 2012 R2. To use the new features introduced in Orion Platform 2018.4 or later, upgrade your environment at your earliest convenience.

Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese
IP address version
  • IPv4
  • IPv6
  • Dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

If you're not using Windows Authentication, make sure Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.

IIS is installed by the SolarWinds Orion Installer. You can install this software manually to reduce installation time.

Microsoft .NET Framework

.NET 4.8

Run the same version of. NET on your primary server and any Additional Polling Engines (APEs) or Additional Web Servers (AWS) in the environment.

SolarWinds recommends installing .NET on your primary Orion server and all scalability engines before installing SAM. See this article for details.

Services

If using the Syslog or SNMP Traps feature of the Orion Platform, make sure the following services are running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
Orion Web Console browser

Orion Platform products support the two most recent versions of the following web browsers available at the release date:

  • Firefox
  • Chrome

The following browsers are also supported:

  • Microsoft Edge
  • Microsoft Internet Explorer 11 or later with Active scripting

Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

Account privileges

SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools. Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Server port requirements

  • Ports 4369, 25672, and 5672 are opened by default on the main Orion server for RabbitMQ messaging. These ports can be blocked by the firewall. When running High Availability, ensure ports 4369 and 25672 are open.

  • RPC ports > 1024 (TCP, bidirectional) are used by the Job Engine v2 process to communicate with Windows nodes.
Port Protocol Service/Process Direction Description
User-defined, default: 22 SSH

SolarWinds Job Engine v2

IIS

Outbound from the Orion server to the device

Access Cisco Adaptive Security Appliance (ASA) devices through the Command-Line Interface (CLI).

Device-based encryption

25 TCP SolarWinds Alerting Service V2 Outbound SMTP port for non-encrypted messages
53 UDP SolarWinds Job Engine v2 Bidirectional Resolve DNS queries
80 TCP IIS Inbound

Default Additional Web Server (AWS) port. If you specify any port other than 80, you must include that port in the URL used to access the Orion Web Console. For example, if you specify 192.168.0.3 and port 8080, the URL used to access the Orion Web Console is http://192.168.0.3:8080.

Open the port to enable communication from your computers to the Orion Web Console.

The port might also be used for Cisco UCS monitoring.

135 TCP Microsoft EPMAP (DCE/RPC Locator service) Bidirectional

WMI uses TCP Port 135 to initiate communication with the remotely managed host, then switches to any random high port anywhere between TCP ports 1024 — 65535. Click here for details.

161 UDP

SolarWinds Job Engine v2

SolarWinds Cortex service

Bidirectional

Send and receive SNMP information.

SNMP v1 and v2 are unencrypted.

SNMP v3 uses AES and 3DES encryption.

162 UDP

SolarWinds Trap service

SNMP Informs

Bidirectional Receive trap messages
443 TCP IIS Bidirectional

Default port for https binding. Also used for bidirectional ESX/ESXi server polling and Cisco UCS device monitoring.

SSL encryption

465 TCP SolarWinds Alerting Service V2 Outbound

SMTP port used to send TLS-enabled email alert actions

SSL encryption

514 UDP SolarWinds Syslog Service Bidirectional Receive syslog messages
587 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions
1433 TCP

SolarWinds Administration Service

SolarWinds Alerting Service V2

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

Outbound

Communication between the Orion Server and the Orion database server.

1434 UDP

SolarWinds Administration Service

SolarWinds Alerting Service V2

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

SQL Server Browse Service

Bidirectional

Communication with the SQL Server Browser Service to determine how to handle certain non-standard SQL Server installations.

Required only if your Orion database server is configured to use dynamic ports.

1801 TCP MSMQ Bidirectional

MSMQ WCF binding with WCF encryption.

5671 TCP

RabbitMQ

Bidirectional

For RabbitMQ messaging (AMQP/TLS) between the main polling engine and all Additional Polling Engines, High Availability servers, or Additional Web Servers.

TLS 1.2 encryption

17777 TCP

SolarWinds Cortex (communication)

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

Bidirectional

Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console, the main polling engine, and all scalability engines.

Communication between the main server and pool members.

Encryption:

  • RSA handshake, AES 256 communication using WCF
  • TLS 1.2 with SolarWinds Cortex
17778 HTTPS SolarWinds Agent Bidirectional

Required to access the SWIS API and agent communication. Also used for outbound communication with container orchestrators.

SSL encryption

17799 HTTPS Container service monitoring Bidirectional Communication with container orchestrator machines in SAM and VMAN.

See SolarWinds Port requirements for a comprehensive list of port requirements for SolarWinds products.

Optional, individual components, such as Orion agents and High Availability, have additional port requirements.

Hardware requirements for the Orion server

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The following table lists minimum hardware requirements and recommendations for your SolarWinds Orion server on physical computers, virtual computers, and cloud instances. Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

  • Do not install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).
  • SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.

Installing multiple Orion Platform products on the same computer may change the requirements.

Hardware requirements are listed by deployment size, based on SAM node-based license levels. Click here to compare legacy component-based license levels with node-based license levels.
CPU recommendations for SAM300 deployments use the PassMark Score. To learn more, see Pass Mark Performance Test (Copyright © 2019 PassMark® Software, obtained at https://www.cpubenchmark.net on April 24, 2019).

Feature SAM10, SAM25 SAM50, SAM75 SAM100 SAM300
CPU Quad core processor or better Quad core processor or better Quad core processor or better CPUs with a total combined PassMark score of 7,000 or higher
Do not enable Physical Address Extension (PAE).
Hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 GB minimum

40 GB recommended

40 GB minimum

50 GB recommended

Read/Write I/O performance of 800 IOPS

SolarWinds recommends two 146 GB 15K (RAID 1/Mirrored Settings) hard drives with a dedicated drive for the server operating system and Orion Platform installation.

Some common files may need to be installed on the same drive as the server OS. You may want to move or expand the Windows temporary directories.

Memory

6 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

16 GB minimum

32 GB recommended

Orion database server requirements

The following table lists software and hardware requirements for your SolarWinds Orion database server, using SAM node-based license levels.

Do not install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).

  • If using legacy component-based licensing, click here to compare component- and node-based license levels.
  • The Orion server and the Orion database must use separate servers.
  • If you install on a virtual machine, you must maintain your Orion database on a separate, physical drive.
  • As of Orion Platform 2019.2, you can use Azure SQL or Amazon RDS as your database server. See the Orion Platform release notes for details.
Feature

SAM10, SAM25

SAM50, SAM75 SAM100 SAM300
SQL Server

Express, Standard, or Enterprise versions of the following:

  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2016
  • SQL Server 2016 SP1
  • SQL Server 2016 SP2
  • SQL Server 2017 (including Linux installations)

SolarWinds recommends that you use Express versions only for evaluations and very small environments.

Enterprise versions of supported SQL Servers:

  • 2014
  • 2014 SP1
  • 2014 SP2
  • 2016
  • 2016 SP1
  • 2016 SP2
  • 2017 (including Linux installations)

End-of-support notice: Products running on Orion Platform 2018.4 and later are no longer compatible with SQL Server 2012, 2012 SP1, 2012 SP2, 2012 SP3, and 2012 SP4. To use the new features introduced in Orion Platform 2018.4 and later, upgrade your environment at your earliest convenience.

Recommendations

  • Use the 64-bit version of SQL Server.
  • Use the Simple database recovery model for best performance.
  • You can use the Full database recovery model if your Orion database is hosted on a SQL cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that the volume where you store transactions log has free space at least equal to or greater than the size of the Orion database. Transaction logs will continue to grow indefinitely until a database backup is performed and transactions are committed to the database. SolarWinds recommends daily database backups if using the Full database recovery model.

SQL Server collation
  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

SolarWinds supports a case insensitive (CI) database on an CS SQL Server.

SolarWinds products do not support case-sensitive databases.

CPU Quad core processor or better Dual quad core processor or better Dual quad core processor or better CPUs with a total combined PassMark score of 32,000 or higher
Hard drive space

20 GB minimum

40 GB recommended

50 GB minimum

100 GB recommended

100 GB minimum

400 GB recommended*

Read/Write I/O performance of 30,000 IOPs

190,000 IOPS or better recommended

1 Gbit dedicated NIC

  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server OS and tempdb files.
  • Other RAID configurations can negatively affect SQL Server performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid-state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server OS. You may want to move or expand the Windows or SQL temporary directories. See Working with Temporary Directories.

Memory

SAM10

4 GB minimum

8 GB recommended

16 GB minimum

64 GB recommended

64 GB minimum

128 GB recommended

256 GB minimum

512 GB recommended

SAM25

16 GB minimum

32 GB recommended

Authentication Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software

SolarWinds recommends installing the SQL Server Management Studio component on your Orion database server.

The Orion Installer adds the following x86 components if they are not found on the Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion Platform products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

For remote execution of PowerShell scripts, PowerShell 2.0 or later is required on the Orion server, Additional Polling Engines, and target servers.

You cannot share the SolarWinds Orion database with Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) BlackBerry servers.

*SolarWinds recommends the following hard drive configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your tempdb log file

Amazon Web Services (AWS) deployments

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To deploy your Orion Platform product using AWS, consider using the following templates, listed according to SAM node-based license levels. If using legacy component-based licensing, click here to compare component- and node-based license levels.

Requirements

SAM10, SAM25, SAM50

SAM75, SAM100

SAM200

SAM300

Orion server m4.large

m4.xlarge

Recommended: m5d.xlarge with SDD drive

m4.2xlarge

Recommended: m5d.2xlarge with SSD

m5.4xlarge

Recommended: m5d.2xlarge with SSD

Orion database server r4.xlarge r4.xlarge

r3.2xlarge

Recommended: r5d.xlarge with SSD

db.r4.8xlarge

Recommended: R5d.12xlarge

Amazon RDS db.r4.xlarge db.r4.2xlarge db.r4.4xlarge db.r4.8xlarge
Additional Polling Engines N/A m5.xlarge

Microsoft Azure deployments

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To deploy your Orion Platform product on Microsoft Azure, consider using the following instance types, listed according to SAM node-based license levels. If using legacy component-based licensing, click here to compare component- and node-based license levels.

Feature

SAM10, SAM25, SAM50

SAM75, SAM100

SAM200

SAM300

Orion server

DS12_v2

4 CPU

16 GB RAM

150 GB disk

DS12_v2

4 CPU

16 GB RAM

150 GB disk

DS4_v2

8 CPU

32 GB RAM

150 GB disk

DS4_v2

8 CPU

32 GB RAM

150 GB disk

SolarWinds Orion database server in an Azure VM

D12_v2

4 CPU

30.5 GB RAM

System SSD 80 GB (included in D12_v2) + Data Azure Storage Disk Volume 500 GB*

DS4_v2 Standard

8 CPU

28 GB RAM

System SSD 126 GB (included in Azure VM instance) + 1 TB for SQL database (included in Azure SQL Server Computer)

DS4_v2

Azure Disk storage with Provisioned IOPS recommended

8 CPU

61 GB RAM

System SSD 160 GB (included in DS4_v2) + 2x Data Azure Storage Disk Volume 500 GB*

E32-8s_v3

Azure Disk storage with Provisioned IOPS recommended

8 CPU

256 GB RAM

System SSD 512 GB (included in E32-8s_v3) + 2x Data Azure Storage Disk Volume 500 GB*

SolarWinds Orion database using Azure SQL DB

All installed products must run on Orion Platform 2019.2, such as:

  • DPAIM 11.2
  • EOC 2.2
  • ETS 11.0.8
  • IPAM 4.9
  • LA 2.1
  • NCM 8.0
  • NPM 12.5
  • NTA 4.6
  • PM 2.1.7
  • SAM 6.9.1
  • SCM 1.2
  • SRM 6.9
  • UDT 3.4
  • VMAN 8.5
  • VNQM 4.6
  • WPM 3.0

The time zone setting of the Orion Server must match the Azure SQL DB time zone (UTC).

When deploying Azure SQL and creating a new user in the Configuration wizard, SA account credentials are required.

When using Azure SQL for your database server, required tiers depend on if you're using memory-optimized tables (In-Memory OLTP) supported in SQL Server 2016 and 2019 to improve the performance of transaction processing, data ingestion, data load, and transient data scenarios.

Azure SQL DB tiers if using In-Memory OLTP

DTU Tier P1

vCore Business Critical Gen4 Tier 1

vCore Business Critical Gen5 Tier 2

DTU Tier P2

vCore Business Critical Gen4 Tier 2

vCore Business Critical Gen5 Tier 2

DTU Tier P4

vCore Business Critical Gen4 Tier 4

vCore Business Critical Gen5 Tier 4

DTU Tier P11

vCore Business Critical Gen4 Tier 16

vCore Business Critical Gen5 Tier 14

Azure SQL DB tiers without In-Memory OLTP

DTU Standard Tier S3

DTU Premium Tier P1

vCore General Purpose Tier 2

vCore Business Critical Tier 2

DTU Standard Tier S3

DTU Premium Tier P2

vCore General Purpose Tier 2

vCore Business Critical Tier 2

DTU Standard Tier S4

DTU Premium Tier P4

vCore General Purpose Tier 3

vCore Business Critical Tier 4

DTU Standard Tier S9 to S12

DTU Premium Tier P11

vCore General Purpose Tier 16 to 30

vCore Business Critical Tier 14

* If you're not using Azure Disk Storage for SQL servers, consider using Azure Reserved VM Instances.


Additional SAM port requirements

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Review and open ports for SAM to support communication for the main polling engine, Orion database server, Additional Polling Engines (APEs), and Additional Web Servers (AWS).

SAM component monitor port requirements

Component/ Monitor Port Type Description
DHCP User Experience Monitor 67 UDP Used for DHCP requests.
DHCP User Experience Monitor 68 UDP Used for DHCP responses.
Directory Size Monitor See SAM WMI requirements.

DNS Monitor

DNS User Experience Monitor

53 TCP/UDP Used for DNS queries.
Download Speed Monitor 19 Used for the character generator service.
ESX Hardware Monitoring 5989 Used to collect vCenter data via API.

File Age Monitor

File Change Monitor

File Existence Monitor

File Size Monitor

File Count Monitor

445 See SAM WMI requirements and Poll devices with SolarWinds Orion agents.

FTP Monitor

FTP User Experience Monitor

21 Used for FTP sessions

HTTP Form Login Monitor

HTTP Monitor

TCP Port Monitor

80 Used for HTTP form-based login sessions.
HTTPS Monitor 443 Used to test a web server's ability to accept incoming sessions over a secure channel and then transmit the requested page.
IMAP4 Monitor 143 (default) IMAP4 Used for IMAP 4 sessions.
585 IMAP4 Used for Secure IMAP (IMAP4-SSL) sessions.
993 IMAP4 Used for IMAP4 over SSL (IMAPS) sessions.
IMAP4 User Experience Monitor 25 SMTP Used to communicate with a Microsoft Exchange mail server.
143 IMAP4
993 IMAP4
LDAP User Experience Monitor 389 Used for LDAP connections.
636 For LDAP over SSL, use port 636.
Linux/Unix Script Monitor Ports 22 Used for SSH connections.
NNTP Monitor 119 UDP Used for Network News Transfer Protocol (NNTP) connections.
ODBC User Experience Monitor 1630 TCP

To configure ODBC when polling with Orion Agent for Linux, see Linux/Unix system configurations for component monitors.

Oracle User Experience Monitor 1521 TCP The Oracle SQL*Net Listener allows Oracle client connections to the database over Oracle's SQL*Net protocol. You can configure it during installation. To reconfigure this port, use Net Configuration Assistant.
1526
Performance Counter Monitor See Description. TCP

This monitor uses RPC, requiring the following ports:

  • TCP/135
  • RPC/named pipes (NP) TCP 139
  • RPC/NP TCP 445
  • RPC/NP UDP 137
  • RPC/NP UDP 138
POP3 Monitor See Description.

This monitor uses the following ports to communicate with Microsoft Exchange mail servers.

  • 102 X.400 MTA
  • 110 POP3
  • 119 NNTP
  • 143 IMAP4
  • 389 LDAP
  • 563 POP3 over SSL
  • 636 LDAP over SSL
  • 993 IMAP4 over SSL
  • 995 Secure POP3 over SSL

POP3 Monitor

POP3 User Experience Monitor

110 (default) Used for POP3 connections.
995 Used for Secure POP3 (SSL-POP) connections.
25 SMTP Used for SMTP sessions.

Process Monitor

 

SNMP

Uses SNMP communication.

Process Monitor - Windows

Uses WMI or RPC communication to test if a specified Windows process is running and reports statistics about all instances of the process.

RADIUS User Experience Monitor

1812

1645

Used to authenticate RADIUS protocols, along with port 1813. Cisco devices may require port 1645 or 1646.

RWHOIS Port Monitor 4321 Used to test the ability of a Referral Whois (RWhois) server to accept incoming sessions.
SMTP Monitor 465 SMTP Used for Secure SMTP (SSMTP).
SNMP Monitor 444 SNMP Used to test the ability of an SNMP server to accept incoming sessions.
SQL Server User Experience Monitor 1433 This component monitor only works if MS SQL Server uses the default port, 1433. If MS SQL Server uses a non-standard port, use the ODBC User Experience monitor instead to manually define a connection string for the port.
TACACS+User Experience Monitor 49 Used for TACACS+ protocol connections.
Tomcat Server Monitor 8080 Used to retrieve status information from the Apache Tomcat status website.
VMware Performance Counter Monitor 443 Used to communicate with the VMware API.
Windows Event Log Monitor

This component monitor uses the following ports:

  • TCP/135
  • RPC/named pipes (NP) TCP 139
  • RPC/NP TCP 445
  • RPC/NP UDP 137
  • RPC/NP UDP 138
  • POP3 User Experience Monitor port 110

SAM template port requirements

Template port requirements vary, depending on how you utilize them. The following SAM templates use specific ports.

Template Port Description
Blackberry Delivery Confirmation template 25 Used on the SMTP server to send test emails. If the SMTP server uses a different port, change this value.
Java Application Server (SNMP) template 1161 Used to send SNMP requests.
Windows FTP Service templates (via WMI) 21 Monitors the Windows FTP Publishing Service and tests the ability of the FTP server to accept incoming sessions.

SAM container service monitoring port requirements

To support container service monitoring, allow all outbound communication from orchestrator machines on the following ports:

  • 17799 (to the Orion Cortex API)
  • 17778 (to the SWIS API)

All other ports are used for internal communication by specific orchestrators, and should not be blocked by internal orchestrator firewall rules. You can change ports in configuration files manually, but SolarWinds does not recommend doing so.

Following are port-related details for supported container services:

  • Kubernetes
    • 17799 - Cortex (Orion Platform communication)
    • 17778 - SWIS
    • 30043 - Node Port (internal docker communication)
    • 4043 - Target Port / Container Port (internal docker communication)
  • Docker
    • 17799 - Cortex (Orion Platform communication)
    • 17778 - SWIS
    • 6784 - report/wave status (internal docker communication)
    • 4043 - container port (internal docker communication)
  • Docker Swarm 17.12+
    • 17799 - Cortex (Orion Platform communication)
    • 17778 - SWIS
    • 6784 - report/wave status (internal docker communication)
    • 4043 - container port (internal docker communication)
  • Apache Mesos
    • 17799 - Cortex (Orion Platform communication)
    • 17778 - SWIS
    • 4043 - Mesos master server port (internal Mesos communication)
    • 8080 - Deployment service (internal Mesos communication)

For a comprehensive list of port requirements for all products, see SolarWinds Port Requirements.


SAM WMI requirements

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Microsoft Windows uses a random port between 1024 and 65535 for WMI communications, by default, so you must create firewall exceptions to allow bidirectional TCP/UDP traffic on those ports to support SAM templates and component monitors that use WMI.

Consider using the agent if wide ranges of open ports on the firewall present security concerns in your environment. For details, see Monitor with Orion agents in SAM.

Click here to learn more about WMI in the SolarWinds online IT community, THWACK.

The following component monitors use WMI:

  • Performance Counter Monitor
  • Process Monitor – WMI (if script uses WMI access)
  • Windows Event Log Monitor
  • Windows PowerShell Monitor (if script uses WMI access)
  • Windows Script Monitor
  • Windows Service Monitor (if script uses WMI access)

The following templates use WMI:

  • Active Directory 2003-2008 Services and Counters
  • Active Directory 2008 R2-2012 Services and Counters
  • Active Directory 2016 Domain Controller Security
  • Active Directory 2016 Services and Counters
  • APC PowerChute Agent (Windows)
  • Blackberry Enterprise Server
  • Citrix XenApp 5.0 Core WMI Counters
  • Citrix XenApp 5.0 ICA Session WMI Counters
  • Citrix XenApp 5.0 Presentation Server WMI Counters
  • Citrix XenApp 5.0 Services
  • Citrix XenApp 6.0 Core Counters
  • Citrix XenApp 6.0 ICA Session
  • Citrix XenApp 6.0 Services
  • Citrix XenApp and Xen Desktop 7.x (Advanced)
  • Citrix XenApp and Xen Desktop 7.x (Events)
  • Citrix XenApp and Xen Desktop 7.x (Performance Counters)
  • Citrix XenApp and Xen Desktop 7.x (Services)
  • Directory Size
  • Errors in Application Event Log
  • Exchange 2007 templates (all)
  • Exchange 2007-2010 templates (all)
  • Exchange 2010 templates (all)
  • Exchange 2013 templates (all)
  • Exchange 2016 templates (all)
  • Exchange Active Sync Connectivity
  • Exchange Server 2000 and 2003
  • Exchange Web Services User Experience monitor
  • Internet Information Services (IIS) 6
  • Internet Information Services (IIS) 10
  • Kaspersky Security Center Antivirus
  • Kiwi Syslog Server
  • Microsoft DirectAccess templates (all)
  • Microsoft Dynamics templates (all)
  • Microsoft Forefront Endpoint Protection templates (all)
  • Microsoft IIS SMTP Server
  • Microsoft Lync Server templates (all)
  • Microsoft Message Queuing templates (all)
  • Microsoft Network Policy Server templates (all)
  • Microsoft Office 365 templates (all)
  • Microsoft Routing and Remote Access templates (all)
  • Microsoft SharePoint templates (all)
  • Microsoft Skype templates (all)
  • Microsoft SQL Server templates (all)
  • Microsoft Windows Internet Name Service (WINS) templates (all)
  • Microsoft Windows Server templates (all)
  • Orion Server 2017.3
  • SQL Server 2005 Database
  • SQL Server 2008 Database
  • Symantec Backup Exec Remote Agent
  • Symantec Backup Exec Server
  • Symantec Endpoint Protection Server
  • Symantec NetBackup Client
  • Trend Micro OfficeScan Client
  • Trend Micro OfficeScan Server
  • Windows DHCP Server
  • Windows DNS Server
  • Windows Network Load Balancing
  • Windows Print Services
  • Windows Remote Desktop Services (Session Host Role)
  • Windows Server 2003-2008
  • Windows Service monitor

Additional SAM technology requirements

If you need to limit open ports, you can poll devices with Orion agents; server-initiated mode requires only a single port open. To learn more, see Poll devices with SolarWinds Orion agents and also Orion Agent requirements.

SAM licensing levels

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If using legacy component-based licensing, this table provides equivalent node-based license tiers for SAM system requirements.

Node-based license tier Component-based license tier
SAM10 AL150
SAM25 AL300
SAM50 AL700
SAM75 AL1100
SAM100 AL1500
SAM200 AL2500
SAM300 ALX

More learning resources

To learn more about Orion Platform requirements and configurations, refer to:


Legal notices

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