Upgrade the agents

To take advantage of new enhancements such as Java Runtime Environment (JRE) and infrastructure updates, be sure to upgrade the SEM agents.

If you selected the Enable Global Automatic Updates check box when you adjusted your Global Automatic Update setting, your SEM agents will update automatically. If you did not enable global automatic updates, you can manually upgrade the SEM agents by accessing the installer through the SEM console or using an installer downloaded directly from the SolarWinds Customer Portal.

Upgrade agents from the virtual appliance using the SEM console

Manually pushing agent upgrades from the virtual appliance is the fastest, easiest way to manually upgrade agents.

  1. On the SEM console toolbar, click Manage, and then select Nodes.
  2. In the Nodes pane, select the SEM agent to upgrade.

    Press and hold <Ctrl> to select more than one agent.

  3. From the Remote Updates drop-down list, select Update.

    An Update Status icon for your selected agent opens, indicating the update procedure.

    When the update is complete, the Update Status icon changes back to the green Updated icon and displays the new agent version.

    A SEM agent upgrade does not require you to reboot the host computer.

Upgrade SEM agents for Windows using the SEM console

If your console is connected to the Internet, you can update your SEM agents through the SEM console.

  1. On the SEM console toolbar, click Manage, and then select Nodes.
  2. Click Add Node, and then select Agent node.
  3. Select the appropriate installation type.

    Select Remote Installation to push SEM agents to Microsoft Windows hosts across your network.

    Select Local Installation to log in to the device and install the SEM agent.

  4. Copy the setup.exe file to the local hard drive on the computer.

    The security settings in some Windows operating systems require the installer to be on the local hard drive prior to the launch.

  5. Right-click the installer, select Run as Administrator, and then complete the installation wizard.

Upgrade SEM agents for Windows using an installer

If your console is not connected to the Internet, you can update your SEM agents by downloading the agent installer from another computer with an Internet connection. Install your new SEM agents in the same folder as your existing SEM agents. This process allows the installer to update the SEM agent software while maintaining all other configuration settings.

  1. Download the agent installer from the Additional Components page on the SolarWinds Customer Portal.
  2. Extract the ZIP file contents to your desktop or another location.
  3. Copy the SolarWinds-SEM-6.7.0-Agent-WindowsInstaller.exe file to the local hard drive on the computer.

    The security settings in some Windows operating systems require the installer to be on the local hard drive prior to the launch.

  4. Right-click setup.exe, select Run as Administrator, and then complete the installation wizard.