Update SEM Agents

This section describes how to update SEM Agents on remote or local Windows computers.

Manually update SEM Agents on Windows installations using the SEM Local Agent Installer

Check the SEM release notes or ReadMe file first to be sure that the SEM Agent version you are planning to install is compatible with your installed SEM Manager version.

  1. Open the SEM console. See Log in to the SEM web console for steps.

  2. On the SEM toolbar, navigate to Manage > Nodes, and then select Agent from the Node drop-down list.

  3. In the Nodes pane, select the SEM Agent(s) to upgrade. Press <Ctrl> when you click to select more than one Agent.

  4. Select Add Node, and then select Agent node.

  5. Select one of the following:
    • Remote Installation if you need to push SolarWinds Security Event Manager Agents to Microsoft Windows hosts across your network.
    • Local Installation if you will log in to the device that you want to install the Agent(s) on.
  6. If installing locally:
    1. Copy the setup.exe file to the computer's local hard drive.

      Security settings in newer versions of Windows may require you to copy the setup.exe files to the local hard drive on the computer.

    2. Log into the computer, right-click the installer, select Run as administrator, and complete the installation wizard.

Manually upgrade SEM Agents on Unix, Linux, Mac, and Windows hosts using SEM Remote Agent Installers

If you are installing SEM Agents on the far end of a WAN link, copy the Remote Agent Installer executable to the end of the WAN link and run it there. This will avoid using your WAN bandwidth to copy SEM Agents multiple times.

Check the SEM release notes or readme file first to be sure that the SEM Agent version you are planning to install is compatible with your installed SEM Manager version.

Download the SEM Remote Agent Installer

The following SEM Agent installers are available from the SolarWinds customer portal:

  • Windows Agent Installer
  • Windows Remote Agent Installer
  • Linux Agent Installer (32-bit)
  • Linux Agent Installer (64-bit)
  • AIX Agent Installer
  • HPUX Itanium Agent Installer
  • Solaris Intel Agent Installer
  • Solaris Agent Installer
  • Mac OS X Agent Installer

Run the SEM Remote Agent installer

  1. Extract the contents of the installer zip file to a local or network location.
  2. Run inremagent.exe.
  3. To start the installation wizard, click Next.
  4. Accept the End User License Agreement if you agree, and then click Next.
  5. Specify a temporary folder on your computer to use for the installation process and click Next. The default is C:\SolarWindsSEMMultiInstall.
  6. Enter the hostname of your SEM Manager in the Manager Name field and click Next. Do not change the default port values.

    Use the fully qualified domain name for your SEM Manager when you deploy SEM Agents on a different domain. For example, enter SEMhostname.SolarWinds.com.

  7. Select Get hosts automatically or Get hosts from file (One host per line) and click OK.
    • Get hosts automatically uses a NetBIOS broadcast to identify hosts on the same subnet and domain as the computer running the installer.
    • Get hosts from file (One host per line) prompts you to browse for a text file that includes the hosts on which you want to install SEM Agents. Use this option for any of the following reasons:
      • You are deploying SEM Agents to computers on a different subnet than that on which the computer running the installer resides. Your computer may be able to access these subnets, but their hosts will not be recognized by the NetBIOS broadcast used to get hosts automatically.
      • You are deploying SEM Agents to a small segment of a large network, which could make choosing them from a list time prohibitive.
      • You are deploying SEM Agents in a network with a complex naming scheme, which could make choosing hosts from a list time prohibitive.

        The text file used for this option can contain hostnames, fully qualified domain names or IP addresses, each on their own lines. If DNS names are used, the computer running the installer must be able to resolve them.

  8. Select the check boxes next to the computers on which you want to install a SEM Agent.
  9. Click Next.
  10. Confirm the list provided is correct, and then click Next again.
  11. Specify the Windows destination for the remote installation.
    • The default paths are provided for all supported Windows systems. We strongly recommend using the default paths, as the SEM Agent may not recognized as a service by Windows if it is not installed in a system folder.
    • The installer is set to automatically detect host operating systems by default, but you can also specify an operating system if all the target hosts are running the same one.
  12. Click Next.
  13. Specify whether you want to install USB-Defender with the SEM Agent, and then click Next. The installer will include USB-Defender by default. To omit this from the installation, clear the Install USB-Defender checkbox.

    SolarWinds recommends installing USB-Defender on every system. USB-Defender will never detach a USB device unless you have explicitly enabled a rule to do so. By default, USB-Defender simply generates alerts for USB mass storage devices attached to your SEM Agents.

  14. Confirm the settings on the Pre-Installation Summary, and then click Install.
  15. After the installer extracts the installation files to the temporary directory, click Next.

    The installer copies the extracted files to the installation directory.

After installation, the Agent automatically starts on each host. The installer removes the temporary installation directory from your computer. Find troubleshooting information here.