Upgrade to LEM 6.4 or later across a network share

During the upgrade process, the upgrade script disconnects the LEM virtual appliance from all LEM agents and consoles.

  1. Prepare the upgrade media.
    1. Download the Upgrade Package for LEM Virtual Appliance ZIP file from the SolarWinds Customer Portal.
    2. Place the upgrade folder on the network share drive.

      The upgrade network path should look similar to: \\<server- IP>\<LEM>.

  2. Connect to the LEM virtual appliance using either the virtual console (vSphere or Hyper-V Manager) or an SSH client (such as PuTTY).

    Use port 22 when using an SSH client.

  3. Log in with your CMC user credentials.
  4. Access the CMC prompt.
  5. In vSphere, arrow down to Advanced Configuration, and then press Enter.
  6. In PuTTY, log in using your CMC credentials.
  7. At the CMC > prompt, enter: upgrade

  8. Enter n for network, and then follow the prompts.

After you perform an LEM upgrade, always reboot the LEM appliance.