VoIP and Network Quality Manager 4.6 System Requirements

Important: These system requirements define the minimum requirements for VNQM 4.6 as a single installed product. You may need to increase your requirements in small, medium, or large environments with multi-modules installed.

You cannot install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).

Hardware and software requirements

HARDWARE OR SOFTWARE

REQUIREMENTS

Environment

SolarWinds VoIP and Network Quality Manager supports IP SLA for Cisco IP SLA capable devices. With VNQM, you can monitor:

  • Cisco CallManager devices
  • CallManager Express devices
  • Avaya Communication and Media Server devices

CPU

Dual processor, 3GHz

RAM

8 GB

Hard drive space

20 GB

Operating system

Windows Server 2016

Windows Server 2019

.NET Framework

Version 4.7.2

Compatible with 4.6.2

Web browser

Internet Explorer 11

Microsoft Edge

Mozilla Firefox - two most recent versions

Google Chrome - two most recent versions

SQL Server requirements

HARDWARE OR SOFTWARE

REQUIREMENTS

CPU

Dual processor, 3 GHz

Quad-processor, 2.67 GHz, 64-bit (for large networks)

RAM

8 GB

16 GB (for large networks)

Hard drive space

20 GB

Database

SQL Server 2014, 2014 SP1, 2014 SP2 (also with AlwaysOn Availability Groups)

SQL Server 2016, 2016 SP1, 2016 SP2

SQL Server 2017

SQL Server 2019


  • If you anticipate six million standard, device to device calls per month with a peak hour of 20,000 calls, we recommend using a dedicated SQL server with a 64-bit, 2.67 GHz quad-processor CPU and 16 GB of RAM. We do not support more than six million calls per month.
  • If you are installing SolarWinds VoIP and Network Quality Manager with SolarWinds NPM, see Orion Platform Requirements.

Port requirements

PORT #

PROTOCOL SERVICE / PROCESS DIRECTION DESCRIPTION
21 TCP SolarWinds Collector Service Bidirectional The port used for FTP (CDR/CMR download)
22 TCP SolarWinds Collector Service Bidirectional

The port used for SFTP (CDR/CMR download) and for

SSH for CLI (operation polling)

23

TCP SolarWinds Collector Service Bidirectional The port used for TELNET for CLI (operation polling)

80

TCP World Wide Web Publishing Service Bidirectional HTTP port

The port used by Additional Web Servers. If you change this setting, you must include the port in the URL used to access the Orion Web Console.

161 UDP SolarWinds Collector Service Outbound The default UDP port of NPM, used by SNMP.
443 TCP World Wide Web Publishing Service Bidirectional The port used for conducting secure SSL communications.
5005 UDP SolarWinds Collector Service Bidirectional

The port used for RTCP data (call metrics) listening from Avaya Call Manager.

5022 TCP SolarWinds Collector Service Bidirectional The port used for communication with Avaya Call Manager via CLI through SSH.
8443 HTTPS SolarWinds Orion Module Engine/Business Layer Plugin Outbound The port used for Cisco Call Manager AXL credentials troubleshooting.
17777 TCP SolarWinds Information Service Bidirectional

The port used for communication from your polling engine to the Orion Web Console, and from the Orion Web Console to your polling engine.

50000 TCP SolarWinds Collector Service Bidirectional The port used for CDR data (call records) listening from Avaya Call Manager.