Documentation forSolarWinds Service Desk

SolarWinds Service Desk Installation

SolarWinds Service Desk is a multi-tenant, cloud-based IT service management (ITSM) solution that includes tightly integrated asset management, allowing you to gain visibility into your service desk operations throughout the incident and service lifecycle. Built on the ITIL framework, the SolarWinds Service Desk enables staff to automate operational tasks and increase efficiency by managing incident escalations to problems, changes, or releases directly in the application. Quality service delivery is a vital piece of keeping employees happy and productive, quickly define and deliver repeatable services with an easy to use Service Catalog workflow seamlessly built into the ITSM solution.

To access SolarWinds Service Desk, simply log into your service account.

If you want to improve visibility of your assets within the organization follow the Installation instructions for the SolarWinds Discovery Agent and Scanner.

SolarWinds Discovery Agent and Scanner