Documentation forStorage Resource Monitor

SRM 6.4 Release Notes

Release date: March 10, 2017

These release notes describe the new features, improvements, and fixed issues in this release. They also provide information about upgrades and describe workarounds to known issues.

New features and improvements

Read this section for descriptions of the new features and improvements SRM offers in this release, and compare this release with previous releases of SRM.

Support for IBM XIV array

Support added for the IBM XIV storage array, monitored through the SMI-S provider embedded on the array.

Hardware Health monitoring

Starting with Dell EMC EqualLogic and IBM XIV arrays, you can now monitor, report on, and create alerts based on data from the fan speed, temperature and power supply sensors built into these devices.

For arrays with Hardware Health monitoring enabled, an additional view displays the Hardware Health resources.

Performance Analysis (PerfStack™)

Use the Performance Analysis (PerfStack™) dashboard to get both broad and in-depth visibility into SRM and your entire environment by correlating disparate historical data points across your infrastructure, including on-premise, cloud, and hybrid environments in easy to read charts. Click My Dashboards > Home > Performance Analysis to get started correlating and analyzing data collected by your SolarWinds Orion solution to troubleshoot issues, identify root causes of intermittent issues, and make data-driven decisions on infrastructure changes.

SRM terminology popups

Explanatory popups are now displayed when you move the cursor over SRM-specific terminology.

Other improvements

  • Grouping and filtering added to summary resources
  • Includes all 6.3 hotfixes

New customer installation

For information about installing SRM, see the SolarWinds Storage Resource Monitor Installation Guide.

Before you upgrade!

Use the following resources for planning and upgrading:

  • After SRM 6.4, future releases will no longer supports Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2. SRM 6.4 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see End of support notices.
  • When upgrading to SRM 6.4 with custom menus, you cannot see the Performance Dashboard link in the menu. For details, see this article.
  • Within SRM 6.4, the Alert Manager application has been deprecated and removed. Please use the web-based Alert Manager through the Orion Web Console to create and manage alerts. For more information, see End of support notices.
  • When upgrading an Additional Poller, you may receive this error :"The license we have for Orion Scalability Engine is outdated". See this article for details to resolve.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.
  • If you have edited resource properties, the All Groups resource may be empty after upgrading to SRM 6.4.
  • When upgrading to SRM 6.4, using the group by feature for custom properties may return no results, and the data loading may hang or not complete. All regular functionality is unaffected by the issue.
  • Always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products.
  • If you have SAM without NPM, upgrade SAM first. SAM includes platform features to support all Orion products.
  • Always use the Product Upgrade Advisor to build your upgrade path.

How to upgrade

If you are upgrading from a previous version, use the following resources for planning and implementation:

  • Use the Product Upgrade Advisor to build your upgrade path. The path provides the exact products and versions to upgrade in a sequence to the latest versions.

If you are upgrading:

  • SRM and other modules (NPM, SAM, NCM, NTA, etc.), use the multiple products upgrade guide.
  • SRM as a single product, use the single product upgrade guide.

Each guide includes checklists and instructions to help you plan and execute your upgrade.

When you are ready, download the upgrade package from the SolarWinds Customer Portal.


Fixed issues

SRM 6.4 fixes the following issues.

Case Number Description

927888

Corrected the variable ${N=Alerting;M=AlertDetailsUrl} for NAS Volume alerts.

1014267

VMX array no longer reports erroneous unreachable state.

1005001

Isilon OneFS array upgraded to firmware 8.0.0.1 now polls correctly.

1072707

The "Storage Objects by Performance Risk" resource loads correctly.

1061510

"Storage Objects by Performance Risk" resource loads on non-SRM views.


Known issue

SRM and SRM Profiler cannot be integrated using TLS 1.1 or 1.2

Issue: In release 6.3 and 6.4, SRM and SRM Profiler cannot be integrated using the TLS 1.1 or TLS 1.2 protocols.

Workaround: Use TLS 1.0 or SSL.


End of life

See End of Life Policy for information about end of life and end of engineering for SolarWinds products.

  EoL Announcements EoE Effective Dates EoL Effective Dates
6.0 June 7, 2016: End-of-Life (EoL) announcement - Customers on Storage Manager, SRM or SRM Profiler version 6.0 or earlier should begin transitioning to SRM 6.3. September 7, 2016: End-of- Engineering (EoE) - Service releases, bug fixes, workaround, and service packs for Storage Manager, SRM or SRM Profiler version 6.0 or earlier will no longer actively be supported by SolarWinds. September 7, 2017: End-of-Life (EoL) - SolarWinds will no longer provide technical support for Storage Manager, SRM or SRM Profiler version 6.0 or earlier.

End of support

This version no longer supports the following hardware, software, and features:

Type No longer supports

Microsoft SQL Server

Support for SQL 2008 and 2008 R2 is deprecated as of this release.

Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.

SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Microsoft Windows Server

Support for Windows Server 2008 R2 is deprecated as of this release.

Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

Export to PDF feature

The Export to PDF button on dashboards is deprecated as of this release and will be removed in a

future release. SolarWinds recommends that you use the Save as PDF functionality built into your

browser.

Alert Manager

The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.


Legal notices

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