Patch Manager 2.1.4 Release Notes
Release date: March 14, 2017
These release notes describe the new features, improvements, and fixed issues in Patch Manager <Version>. They also provide information about upgrades and describe workarounds for known issues.
If you are looking for previous release notes for Patch Manager, see Previous Version documentation.
New features and improvements in Patch Manager
Patch Manager 2.1.4 offers new features and improvements compared to previous releases of Patch Manager.
Windows Server 2016 support
The SolarWinds Patch Manager Admin Console, Web Console, reports, and inventory tasks now display managed servers running Microsoft® Windows Server® 2016.
WSUS server time zone displays in approval windows
The update approval windows now include the Microsoft Windows Server Update Services (WSUS) server time and time zone. This feature helps you schedule an update based on the WSUS server time zone.
After you approve the update, the new time format displays in the Approval Updates window.
Improved Update Management Wizard
The Update Management Wizard includes improved dialog boxes to help you install software updates to the WSUS server.
- Updated guidance in the Patch Manager Publishing Wizard for addressing API Mismatch errors
- Default installation path no longer points to the Orion directory
- Patch Manager Admin Console no longer generates alerts
- Patch Manager logs are now stored at
New customer installation
For information about installing Patch Manager, see the Patch Manager Installation Guide.
Before you upgrade
If you are upgrading from a previous version, be aware of the following considerations:
- Make sure your server complies with the Patch Manager 2.1.4 system requirements.
- When upgrading to Patch Manager 2.1.4, if you added a site binding to a host name before you upgrade, you must bind the Orion Web Console to a fully qualified domain name (FQDN). See this article.
- When upgrading to Patch Manager 2.1.4 with custom menus, you cannot see the Performance Dashboard link in the menu. For details, see this article.
- After integrated Patch Manager 2.1.4, future releases will no longer support Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2 for Orion Platform installations. Integrated Patch Manager 2.1.4 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see End of life notices.
- Always use the Product Upgrade Advisor to build your upgrade path.
- If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.
How to upgrade
If you are upgrading from a previous version, use the following resources to plan and implement your upgrade:
- You can upgrade from SolarWinds Patch Manager 2.1 to the latest version. See the Patch Manager Upgrade Guide for instructions. This guide includes detailed information to help you plan, complete, and troubleshoot your upgrade.
- Use the Product Upgrade Advisor to determine your upgrade path. Based on your current environment and versions, the Product Upgrade Advisor provides an ordered list of how to proceed with the upgrade.
- When you are ready, download the upgrade package from the SolarWinds Customer Portal.
patchman <Version> fixes the following issues.
|The update management task no longer fails with a timeout error.|
|The Patch Manager Web console now displays accurate pie chart data.|
|875836||The SolarWinds Patch Manager Admin Console now displays accurate pie chart data in the Computer and Groups window.|
|991510||The SolarWinds Patch Manager Web Console upgrade notification message now includes detailed information about which package to download from the Customer Portal.|
|1044425||The SolarWinds Patch Manager Diagnostic Tool no longer generates errors when collecting system logs.|
|1113855||SolarWinds Patch Manager now supports the Windows Server 2016 operating system.|
|848329||The Windows Update Agent Maintenance and Repair window no longer allows you to delete the CatRoot and CatRoot2 directories. Deleting these directories prevented SolarWinds Patch Manager servers from rebooting after an upgrade.|
|Microsoft .NET 3.5 is automatically installed on the SolarWinds Patch Manager server when you run the software installer (if required).|
|Managed systems running Microsoft Windows 10 now display Windows 10 in the Patch Manager Admin Console.|
|The SolarWinds Patch Manager Web Console now synchronizes all managed system data with the SolarWinds Patch Manager Admin Console.|
|A pop-up licensing window no longer displays when you install SolarWinds Patch Manager files into the Orion directory.|
|1035200||The Patch Manager Admin Console now supports non-Latin symbols in the system name and description.|
Fixed issues in Orion Platform 2017.1
|24135||A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method.|
|Event resources cannot load for accounts with an alert limitation.|
|Windows group accounts can still view hidden menu items.|
|Custom time periods return incorrect results.|
|The Manage Alerts page either constantly refreshes or becomes unresponsive.|
|Active Alerts page displays the wrong name if you edited the node while an alert was active against the node.|
|Performance degrades when there are a significant number of dependencies and may not show in the list of managed dependencies.|
|Cannot remove nodes from the WorldMap resource.|
|1089390||Excessive database queries to sw_GetSettingsCurrentValue.|
|Syslog messages are displayed for the incorrect node when the node has multiple IP addresses or if there are duplicated IP addresses assigned to different polling engines.|
|1017671||Agent polling stops for applications due to a memory leak.|
|1084968||SNMP traps cannot be forwarded due to incorrect MIB file.|
|Automatic dependencies are not created if the root node is included in a cluster.|
|Network discoveries time out due to the JobEngineWorker2 process crashing.|
|Alerts do not display in the Manage Alerts page.|
|1059342||Cannot change Volume Properties when the warning threshold is greater than the critical threshold in the Polling Setting page.|
|1081793||The Upgrade Buddy tool sends false alerts during upgrades.|
|Nodes using SNMPv3 credentials are duplicated during an upgrade.|
|The Custom Property Editor modifies all objects instead of the selected objects.|
|The Orion Web Console is slow or alerts do not display due to the SolarWinds Information Service process using up to 4 GB before timing out.|
|Dependencies are missing from the Orion Web Console after an upgrade.|
|1068610||Expanding groups in the All Groups resource takes approximately 10 seconds to expand each group.|
|The Web-based SSH client does not accept user names with special characters in some browsers.|
|Trigger conditions are missing and you cannot edit some alerts after an upgrade.|
|Network Atlas and the Orion Web Console are slow to load or stop working due to the SolarWinds Information Service using excessive amounts of memory.|
|1062805||The Orion-Detailed-Alert trap template contains deprecated variables.|
|1054525||The DiscoveredItems variable does not resolve.|
|The Log Alert to File action does not appear to work due to an encoding change after an upgrade.|
|1055891||The Last XX Syslog Messages resources cannot be filtered by a custom property.|
|1060515||The alert history table includes entries outside of the retention period.|
|Port 5672 accepts unencrypted AMQP connections.|
|Receive "Error querying ServiceNow Instance Instance can be offline or not properly configured" when creating a ServiceNow alert action.|
|1023811||Network Atlas does not load.|
|ServiceNow fields display the wrong language.|
|1039964||ServiceNow integration does not support integer columns.|
|1029447||The Managed Nodes resource does not load when the vend contains a single quote.|
|When you duplicate a scheduled report, the report email is sent for each duplicated report.|
|1025084||Custom node thresholds does not affect how the threshold displays in tooltips.|
|Topology calculations do not complete and may not display topologies in Network Atlas.|
|1029582||Custom Charts do not retain changes to the title or subtitle.|
|Receive a website error when viewing the Transaction Details page and Step Details page when there are alert resources included.|
|1014191||Users with node limitations cannot add SNMPv3 nodes.|
|1029811||The All Groups resource collapses expanded groups.|
|964659||Syslog message resources do not apply filters.|
|1018353||The All Nodes Tree resource does not load if there are NULL values in the node data.|
|990217||The Scheduled Discovery Results cannot be viewed after the first 1000 results and cannot be grouped by date found.|
|982434||Cannot authenticate SMTP credentials when special characters are included in the password.|
|Cannot list resources on a device when TLS 1.2 is enforced and the Orion Web Console may be blank.|
|1085116||Agents do not automatically restart and return a "Job failed to execute" error on applications polled with agents.|
|1062990||Linux-based computers with multiple volumes mounted to the same mount-point do not resolve correctly.|
|998331||Configured agents cloned from a Gold Master Image do not register with the Orion server.|
|1079332||When a service is listed in the registry or whitelisted, but not present on a computer that is highly available, the computer fails over to the backup computer and may constantly failover or not start.|
|The SolarWinds Job Engine crashes with high resource utilization errors.|
End of life
See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.
|Version||EoL Announcement||EoE Effective Date||EoL Effective Date|
|March 14, 2017: End-of-Life (EOL) announcement -
Customers on Patch Manager 1.8, 1.85, and 2.0 should begin transitioning to the latest version of Patch Manager.
|September 14, 2017: End-of-Engineering (EoE) -
Service releases, bug fixes, workarounds, and service packs for Patch Manager version 1.8, 1.85, and 2.0 will no longer actively be supported by SolarWinds.
|March 14, 2018: End-of-Life (EoL) -
SolarWinds will no longer provide technical support for Patch Manager 1.8, 1.85, and 2.0.
This version of Patch Manager deprecates the following platforms and features.
Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.
For information about supported version of SolarWinds products, see Currently supported software versions.
|Microsoft SQL Server||
Support for SQL 2008 and 2008 R2 is deprecated as of this release.
You can install on SQL 2008 and 2008 R2 for this release. Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.
SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.
|Microsoft Windows Server||
Support for Windows Server 2008 R2 is deprecated as of this release.
You can install on Windows Server 2008 R2 for this release. Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.
SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.
|Export to PDF feature||The Export to PDF button on dashboards is deprecated and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.|
|Alert Manager||The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.|
|All Active Alerts resource||The current All Active Alerts resources is deprecated. The resource will be replaced with a new, enhanced version in a future release.|
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