Patch Manager 2.1.4 Release Notes

Release date: March 14, 2017

These release notes describe the new features, improvements, and fixed issues in Patch Manager <Version>. They also provide information about upgrades and describe workarounds for known issues.

If you are looking for previous release notes for Patch Manager, see Previous Version documentation.

New features and improvements in Patch Manager

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Patch Manager 2.1.4 offers new features and improvements compared to previous releases of Patch Manager.

Windows Server 2016 support

The SolarWinds Patch Manager Admin Console, Web Console, reports, and inventory tasks now display managed servers running Microsoft® Windows Server® 2016.

WSUS server time zone displays in approval windows

The update approval windows now include the Microsoft Windows Server Update Services (WSUS) server time and time zone. This feature helps you schedule an update based on the WSUS server time zone.

After you approve the update, the new time format displays in the Approval Updates window.

Improved Update Management Wizard

The Update Management Wizard includes improved dialog boxes to help you install software updates to the WSUS server.

Other improvements

  • Updated guidance in the Patch Manager Publishing Wizard for addressing API Mismatch errors
  • Default installation path no longer points to the Orion directory
  • Patch Manager Admin Console no longer generates alerts
  • Patch Manager logs are now stored at %ProgramData%\Solarwinds\Logs\PM\.

New customer installation

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For information about installing Patch Manager, see the Patch Manager Installation Guide.

Before you upgrade

If you are upgrading from a previous version, be aware of the following considerations:

  • Make sure your server complies with the Patch Manager 2.1.4 system requirements.
  • When upgrading to Patch Manager 2.1.4, if you added a site binding to a host name before you upgrade, you must bind the Orion Web Console to a fully qualified domain name (FQDN). See this article.
  • When upgrading to Patch Manager 2.1.4 with custom menus, you cannot see the Performance Dashboard link in the menu. For details, see this article.
  • After integrated Patch Manager 2.1.4, future releases will no longer support Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2 for Orion Platform installations. Integrated Patch Manager 2.1.4 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see End of life notices.
  • Always use the Product Upgrade Advisor to build your upgrade path.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.

How to upgrade

If you are upgrading from a previous version, use the following resources to plan and implement your upgrade:

  • You can upgrade from SolarWinds Patch Manager 2.1 to the latest version. See the Patch Manager Upgrade Guide for instructions. This guide includes detailed information to help you plan, complete, and troubleshoot your upgrade.
  • Use the Product Upgrade Advisor to determine your upgrade path. Based on your current environment and versions, the Product Upgrade Advisor provides an ordered list of how to proceed with the upgrade.
  • When you are ready, download the upgrade package from the SolarWinds Customer Portal.

Fixed issues

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patchman <Version> fixes the following issues.

Case Number Description

846395

1036998

The update management task no longer fails with a timeout error.

523632

957214

1024107

1020206

1041618

1045541

The Patch Manager Web console now displays accurate pie chart data.
875836 The SolarWinds Patch Manager Admin Console now displays accurate pie chart data in the Computer and Groups window.
991510 The SolarWinds Patch Manager Web Console upgrade notification message now includes detailed information about which package to download from the Customer Portal.
1044425 The SolarWinds Patch Manager Diagnostic Tool no longer generates errors when collecting system logs.
1113855 SolarWinds Patch Manager now supports the Windows Server 2016 operating system.
848329 The Windows Update Agent Maintenance and Repair window no longer allows you to delete the CatRoot and CatRoot2 directories. Deleting these directories prevented SolarWinds Patch Manager servers from rebooting after an upgrade.

1088795

1089818

Microsoft .NET 3.5 is automatically installed on the SolarWinds Patch Manager server when you run the software installer (if required).

944528

1058613

Managed systems running Microsoft Windows 10 now display Windows 10 in the Patch Manager Admin Console.

1020205

1024107

1041618

1069229

The SolarWinds Patch Manager Web Console now synchronizes all managed system data with the SolarWinds Patch Manager Admin Console.

106562

1068816

1081381

A pop-up licensing window no longer displays when you install SolarWinds Patch Manager files into the Orion directory.
1035200 The Patch Manager Admin Console now supports non-Latin symbols in the system name and description.

Fixed issues in Orion Platform 2017.1

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Case Number Description
24135 A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method.

1083016

1101815

1100735

1077051

1085402

1072560

1098762

1105707

Event resources cannot load for accounts with an alert limitation.

1031328

1084354

1076612

1052668

1061657

1064635

1106428

1029471

1037482

1081073

1090684

1081073

Windows group accounts can still view hidden menu items.

1047577

1052608

1004357

1021860

1059768

1085270

1093656

1108072

1004525

1017004

1056172

1064162

1104495

1093738

Custom time periods return incorrect results.

1080679

1104953

1031225

1041708

1009688

1007586

1074064

1096297

1085714

1007856

The Manage Alerts page either constantly refreshes or becomes unresponsive.

1009412

1076919

1099060

923828

1091945

1088802

911654

911553

Active Alerts page displays the wrong name if you edited the node while an alert was active against the node.

1042185

1067502

1068600

1091904

1063084

1069179

1040947

1033595

1080742

1086148

1095806

1061524

Performance degrades when there are a significant number of dependencies and may not show in the list of managed dependencies.

1018900

1082887

1093696

Cannot remove nodes from the WorldMap resource.
1089390 Excessive database queries to sw_GetSettingsCurrentValue.

1044217

1041096

Syslog messages are displayed for the incorrect node when the node has multiple IP addresses or if there are duplicated IP addresses assigned to different polling engines.
1017671 Agent polling stops for applications due to a memory leak.
1084968 SNMP traps cannot be forwarded due to incorrect MIB file.

903330

1070593

Automatic dependencies are not created if the root node is included in a cluster.

1007751

1076260

Network discoveries time out due to the JobEngineWorker2 process crashing.

1067984

1065390

1080128

1083238

Alerts do not display in the Manage Alerts page.
1059342 Cannot change Volume Properties when the warning threshold is greater than the critical threshold in the Polling Setting page.
1081793 The Upgrade Buddy tool sends false alerts during upgrades.

1080766

1009082

1019843

1042578

Nodes using SNMPv3 credentials are duplicated during an upgrade.

1079813

1061559

The Custom Property Editor modifies all objects instead of the selected objects.

1079825

942110

1068317

971740

1034431

The Orion Web Console is slow or alerts do not display due to the SolarWinds Information Service process using up to 4 GB before timing out.

1070330

1071035

1074365

1070330

1074365

Dependencies are missing from the Orion Web Console after an upgrade.
1068610 Expanding groups in the All Groups resource takes approximately 10 seconds to expand each group.

1068892

1068879

1067676

The Web-based SSH client does not accept user names with special characters in some browsers.

1011854

1063374

878151

1036003

1048166

807337

Trigger conditions are missing and you cannot edit some alerts after an upgrade.

1030540

1044126

1068031

Network Atlas and the Orion Web Console are slow to load or stop working due to the SolarWinds Information Service using excessive amounts of memory.
1062805 The Orion-Detailed-Alert trap template contains deprecated variables.
1054525 The DiscoveredItems variable does not resolve.

1059844

1020832

1018423

The Log Alert to File action does not appear to work due to an encoding change after an upgrade.
1055891 The Last XX Syslog Messages resources cannot be filtered by a custom property.
1060515 The alert history table includes entries outside of the retention period.

1047190

1059644

Port 5672 accepts unencrypted AMQP connections.

1010691

1035604

1027737

1046224

1038711

1049203

1052486

Receive "Error querying ServiceNow Instance Instance can be offline or not properly configured" when creating a ServiceNow alert action.
1023811 Network Atlas does not load.

1062326

1052508

ServiceNow fields display the wrong language.
1039964 ServiceNow integration does not support integer columns.
1029447 The Managed Nodes resource does not load when the vend contains a single quote.

1031243

1042023

When you duplicate a scheduled report, the report email is sent for each duplicated report.
1025084 Custom node thresholds does not affect how the threshold displays in tooltips.

1012913

1014784

Topology calculations do not complete and may not display topologies in Network Atlas.
1029582 Custom Charts do not retain changes to the title or subtitle.

1008665

1015965

Receive a website error when viewing the Transaction Details page and Step Details page when there are alert resources included.
1014191 Users with node limitations cannot add SNMPv3 nodes.
1029811 The All Groups resource collapses expanded groups.
964659 Syslog message resources do not apply filters.
1018353 The All Nodes Tree resource does not load if there are NULL values in the node data.
990217 The Scheduled Discovery Results cannot be viewed after the first 1000 results and cannot be grouped by date found.
982434 Cannot authenticate SMTP credentials when special characters are included in the password.

943161

875757

809390

Cannot list resources on a device when TLS 1.2 is enforced and the Orion Web Console may be blank.
1085116 Agents do not automatically restart and return a "Job failed to execute" error on applications polled with agents.
1062990 Linux-based computers with multiple volumes mounted to the same mount-point do not resolve correctly.
998331 Configured agents cloned from a Gold Master Image do not register with the Orion server.
1079332 When a service is listed in the registry or whitelisted, but not present on a computer that is highly available, the computer fails over to the backup computer and may constantly failover or not start.

901072

1074013

1028900

1007379

1029938

1043849

1051019

1063406

1078861

1103781

1107207

1107944

1134456

1054772

1123866

1007379

1070626

1074013

1081866

1079150

1116768

1125380

1086292

1094598

1100915

1024863

1063406

1007379

1043849

1078861

1109430

The SolarWinds Job Engine crashes with high resource utilization errors.

End of life

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See the End of Life Policy for information about SolarWinds product lifecycle phases. For supported versions and EoL announcements for all SolarWinds products, see Currently supported software versions.

Version EoL Announcement EoE Effective Date EoL Effective Date

1.8

1.85

2.0

March 14, 2017: End-of-Life (EOL) announcement -
Customers on Patch Manager 1.8, 1.85, and 2.0 should begin transitioning to the latest version of Patch Manager.
September 14, 2017: End-of-Engineering (EoE) -
Service releases, bug fixes, workarounds, and service packs for Patch Manager version 1.8, 1.85, and 2.0 will no longer actively be supported by SolarWinds.
March 14, 2018: End-of-Life (EoL) -
SolarWinds will no longer provide technical support for Patch Manager 1.8, 1.85, and 2.0.

Deprecation notices

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This version of Patch Manager deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.

For information about supported version of SolarWinds products, see Currently supported software versions.

Type Details
Microsoft SQL Server

Support for SQL 2008 and 2008 R2 is deprecated as of this release.

You can install on SQL 2008 and 2008 R2 for this release. Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.

SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Microsoft Windows Server

Support for Windows Server 2008 R2 is deprecated as of this release.

You can install on Windows Server 2008 R2 for this release. Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

Export to PDF feature The Export to PDF button on dashboards is deprecated and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.
Alert Manager The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.
All Active Alerts resource The current All Active Alerts resources is deprecated. The resource will be replaced with a new, enhanced version in a future release.

Legal notices

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