Documentation forSolarWinds Platform

Quality of Experience requirements

Before you deploy a Packet Analysis Sensor to a device to monitor QoE, review the following minimum system requirements.

You will need administrative privileges for each node or switch.

Sensors cannot be installed on 32-bit computers and do not support communication over https.

Network Packet Analysis Sensors (NPAS)

hardware/
software
  requirements
OS
  • Windows Server 2008, 64-bit
  • Windows Server 2008 R2, 64-bit
  • Windows Server 2008 R2 SP1, 64-bit
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows 7, 64-bit
  • Windows 7 SP1, 64-bit
  • Windows 8
  • Windows 8.1
  • Windows 10
CPU Cores 2 CPU Cores + 1 CPU Core per 100 Mbps
Hard drive space 500 MB
Memory 1 GB + 1 GB per 100 Mbps

(2 GB + 1 GB per 100 Mbps recommended)

Network 1Gbps maximum throughput
Port monitoring

For a physical monitored switch:

  • SPAN
  • Mirror port
  • In-line tap

For a virtual monitored switch:

  • Promiscuous port groups
  • vTap

Port monitoring requires at least one extra network interface to collect data from the managed network interface, a server to monitor the copied traffic, and a network cable to connect the mirrored port to the physical server.

View your vendor documentation for instructions about how to set up port mirroring. You can create port mirrors for both physical switches and virtual switches.

Server Packet Analysis Sensors (SPAS)

hardware/
software
requirements

OS

  • Windows Server 2008, 64-bit
  • Windows Server 2008 R2, 64-bit
  • Windows Server 2008 R2 SP1, 64-bit
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019
  • Windows 7, 64-bit
  • Windows 7 SP1, 64-bit
  • Windows 8
  • Windows 8.1
  • Windows 10

32-bit operating systems are not supported.

CPU Cores

2 CPU Cores + 1 CPU Core per 100 Mbps

Hard drive space

500 MB

Memory

256 MB + 500 MB per 100 Mbps

(256 MB recommended + 500 MB per 100 Mbps)

Network

1Gbps maximum throughput

Target computer port requirements

Port Protocol Service/
Process
Direction Communi-cation
method
Description
135
TCP

Agent installer

Inbound

Either (DCE/RPC Locator service) Microsoft EPMAP. This port must be open on the target computer for remote deployment.
445
TCP Agent installer

Inbound

Either Microsoft-DS SMB file sharing. This port must be open on the client computer (inbound) for remote deployment.
17778
TCP

SolarWinds Agent

Outbound

Agent-initiated Used continuously by the agent to communicate back to the SolarWinds Platform server. Also used to deploy the agent.

17790

TCP

SolarWinds Agent

Inbound

Server-initiated Used to communicate with the SolarWinds Platform server.