Documentation forOrion Platform

Orion Platform 2020.2 System Requirements

Release date: June 4, 2020

Requirements depend on various variables, such as:

  • Orion Platform deployment in the cloud vs on-premise.
  • Size of the environment to be monitored. This topic provides requirements for small, medium, large and extra large deployments, based on NPM license levels.
  • Orion Platform products to be deployed. This document provides minimum requirements for a single Orion Platform product. If you plan to deploy more SolarWinds products from the Orion Platform family, see Multi-module system guidelines.
  • Review your product Administrator Guides and release notes for the exact product requirements beyond these minimums.
  • SolarWinds recommends reviewing the Orion Platform 2020.2 Release Notes.

What requirements are you looking for?

Amazon Web Service

To deploy a single Orion Platform product using Amazon Web Service, consider using the following templates.

Requirements

Small

SL100, SL250, SL500

Medium

SL2000

Large

SLX

XL (up to 1,000,000 elements)

Orion server

m4.large

m4.xlarge

m5d.2xlarge

m5.2xlarge

SolarWinds Orion database using Amazon RDS db.r4.large db.r4.xlarge db.r4.2xlarge db.r5.16xlarge

SolarWinds Orion database deployed on an Amazon VM

m4.large

r4.xlarge

r4.2xlarge

Recommended: r5d.4xlarge

r5ad.24xlarge

IOPS: 30,000

Additional Polling Engines Only relevant for environments that monitor over 12,000 elements.

m5.xlarge

Microsoft Azure

To deploy a single Orion Platform product on Microsoft Azure, consider using the following instance types, based on your deployment size.

Requirements

Small

SL100, SL250, SL500

Medium

SL2000

Large

SLX

XL (up to 1,000,000 elements)

Orion server

A4_v2

DS12_v2

DS4_v2

DS4_v2

SolarWinds Orion database using Azure SQL DB

All installed products must run on Orion Platform 2019.2 or later.

Time zone setting of the Orion Server must be in the same time zone as Azure SQL DB time zone (UTC).

When deploying Azure SQL and creating a new user in the Configuration wizard, SA account credentials are required in the Configuration wizard.

DTU Standard Tier S3 or better

vCore General Purpose Tier 2 or better

DTU Standard Tier S3 or better

vCore General Purpose Tier 2 or better

DTU Standard Tier S4 or better

vCore General Purpose Tier 2 or better

DTU P15

vCore Hyper-Scale 40 vCPU

SolarWinds Orion database using Azure SQL Database managed instance

Gen5
4 vCores

Gen5
8 vCores

Gen5
16 vCores

Gen5
40 vCores

SolarWinds Orion database deployed in an Azure VM

A4_v2

DS4_v2 Standard

E8s_v3

E64as_v4

IOPS 30,000+

On-premise

To deploy a single Orion Platform product locally, on a server, review the following recommendations.

Requirements

Small

SL100, SL250, SL500

Medium

SL2000

Large

SLX

XL (up to 1,000,000 elements)
Minimum / Recommended

Orion server

hardware

 

 

 

 

More details

Quad core processor or better

6 GB/8 GB RAM

10 GB/20 GB HD

Quad core processor or better

8 GB/16 GB RAM

15 GB/40 GB HD

Quad core processor or better

16 GB/32 GB RAM

30 GB /40 GB HD

CPUs with a total combined PassMark score of 7,000 or higher

32 GB RAM

60 GB HD

Read/Write I/O:

1,000 IOPS

Orion server software

More details

Windows Server 2016

Windows Server 2019

Windows Server 2012 R2

Desktop OS's only for evaluations; NOT recommended for production environments

 

STIG- compliant OS's

FIPS-compliant OS's

Device Guard-compliant OS's

 

SolarWinds Orion database server

 

 

 

 

 

 

 

 

 

 

More details

The Orion server and the SolarWinds Orion database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

SQL Server Standard or Enterprise 2012 and later

Quad core processor or better

8 GB/16 GB RAM

20 GB/40 GB HD

SQL Server Standard or Enterprise 2012 and later

Dual quad core processor or better

16 GB/64 GB RAM

50 GB/100 GB HD

SQL Server Standard or Enterprise 2012 and later

Dual quad core processor or better

64 GB/128 GB RAM

100/400 GB HD

 

SQL Server Enterprise 2019 CU4 and later

Windows Server 2019

CPUs with a total combined PassMark score of 32,000 or higher

256 GB/512 GB RAM

2 TB HD

Read/Write I/O:

30,000 IOPs / 190,000 IOPS or better recommended, SSD strongly recommended

Additional Polling Engines Only relevant for environments that monitor over 12,000 elements.

4-core processor or better

16 GB RAM

60 GB HD

Windows Server 2019

Windows Server 2016

Windows Server 2012 R2

Additional Web Server  

8-core processor or better

32 GB RAM

60 GB HD

Windows Server 2019

Windows Server 2016

Windows Server 2012 R2

Ports to open

 

More details

Outbound: 22, 25, 465, 587, 1433, 1434,

Inbound: 80, 162, 443, 514, 17778

Bi-directional: 53, 135, 161, 1801, 5671, 1777

Account privileges

SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.

SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Users running the Configuration wizard must have DBO specified as the default database schema.

More information on hardware recommendations for the Orion Server

Use the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.

RAID recommendations only apply to physical environments. If you have your Orion Platform server installed on a virtual machine, these recommendations do not apply to your environment.

Processor speed

Use processors that work at 2.4 GHz or faster.

CPU

Do not enable Physical Address Extension (PAE).

HD

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.

More information on software requirements for the Orion Server

Do not install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
Operating system
  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2

Desktop operating systems, such as Windows 10, 64-bit Pro or Enterprise, are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Support differences between Orion Agents and Orion Platform products

  • You cannot install Orion Platform products on domain controllers. Exception: You can install Orion Agents on domain controllers.
  • You cannot install Orion Platform products or any scalability engines on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers. Exception: You can install Orion Agents on the same server as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM) Blackberry server.
Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6

Dual stack

CIDR notation is not supported for IPv6 addresses.

Web server

If you are not using Windows Authentication, make sure the Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time.

.NET Framework

.NET 4.8

Run the same version of .NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

Make sure that the operating system of your Orion Platform supports .NET 4.8. See .NET Framework system requirements (© 2019 Microsoft, available at https://dotnet.microsoft.com, obtained on October 3, 2019).

If your Orion Platform runs on an operating system that does not support .NET 4.8, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.

Services

If you are using the Syslog or SNMP Traps feature of the Orion Platform, make sure the following services are running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
Other PowerShell 5 is required on Windows Server 2012 R2 to use the offline installer to install Orion Platform 2020.2.

More details on requirements for the Orion Database Server

SQL Server versions

Use Express, Standard, or Enterprise versions of the following SQL versions. Support for Microsoft SQL Server Service Packs and Cumulative Updates is assumed unless otherwise noted.

  • SQL Server 2019
  • SQL Server 2017 (including installations on Linux)
  • SQL Server 2016
  • SQL Server 2014
  • SQL Server 2012 (SP4 recommended)

Which SQL Server version to use?

  • For XL environments, use only Enterprise versions

  • Use Express only for evaluations, very small environments, or EOC.

Recommendations

  • To achieve optimal performance, use SQL 2016 SP1 or later. Earlier SQL versions do not support the columnstore index and are thus not recommended for larger deployments.
  • Use the Simple database recovery mode to ensure best performance.
  • Use 64-bit version of SQL Server.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.

MS SQL Express Limits

When using MS SQL Express, make sure you are aware of the following limits:

Feature Limit
Maximum database size 10 GB

Maximum computing capacity used by a single instance - SQL Server Database Engine

Maximum computing capacity used by a single instance - Analysis Services or Reporting Services

Limited to lesser of 1 socket or 4 cores
Maximum memory for buffer pool per instance of SQL Server Database Engine 1410 MB
Maximum memory for Columnstore segment cache per instance of SQL Server Database Engine 352 MB
Maximum memory-optimized data size per database in SQL Server Database Engine 352 MB
Orion Platform groups up to 100 groups
Orion Platform concurrent users up to 5 users logged in simultaneously
Orion Platform performance Complex groups, limitations, or alerts can affect performance of your Orion Platform.

SQL Server Collation

The Orion Platform does not support case-sensitive databases.

The Orion Platform supports CI database on an CS SQL Server.

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

Server roles and permissions

Required server roles:

  • dbcreator
  • public
  • securityadmin


Permissions:

  • You need read permissions to the master database.
  • You don't need dbcreator permissions if you are installing an Orion Platform product with a pre-existing blank database.

Hard drive space

The following recommendations apply to physical environments only. If you have your SolarWinds Orion database installed on a virtual machine, these recommendations do not apply to your environment.

  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories. For more information, see Working with Temporary Directories.

Database hardware recommendations for large environments

For large environments with a physical SQL Server, SolarWinds recommends the following hard drive configuration.

These recommendations are not relevant for SQL Servers running in a virtual environment.

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your tempdb log file

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.

Other software

SolarWinds recommends you install the SQL Server Management Studio component on your Orion database server.

The Orion Installer installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

You cannot share the SolarWinds Orion database with Microsoft SharePoint, Microsoft Exchange, and Research in Motion (RIM) BlackBerry servers.

Server port requirements

  • Ports 4369, 25672, and 5672 are opened by default on the main server for RabbitMQ messaging. These ports can be blocked by the firewall. When running SolarWinds High Availability, ensure ports 4369 and 25672 are open.
  • RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate with Windows nodes.

Port Protocol Service/Process Direction Description Encryption
user-defined, default: 22 SSH

SolarWinds Job Engine v2

IIS

Outbound from the Orion server to the device Port for accessing ASA devices through CLI Device-based

25

TCP

SolarWinds Alerting Service V2 Outbound

SMTP port for non-encrypted messages

n/a
53 UDP SolarWinds Job Engine v2 Bi-
directional
Resolving DNS queries n/a

80

TCP

IIS Inbound

Default additional web server port. If you specify any port other than 80, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is
http://192.168.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console.

The port might also be used for Cisco UCS monitoring.

n/a
135 TCP Microsoft EPMAP (DCE/RPC Locator service) Bi-
directional
Required for devices polled via WMI. Used to initiate communication with the remotely managed host.  

161

UDP

SolarWinds Job Engine v2

SolarWinds Cortex

Bi-
directional

Send and receive SNMP
information

SNMP v1 and v2 are unencrypted. SNMP v3 uses AES and 3DES encryption.

162

UDP

SolarWinds Trap Service

SNMP Informs

Inbound

Receive trap messages

n/a

443

TCP

IIS Inbound

Default port for https binding.

SSL

465

TCP

SolarWinds Alerting Service V2 Outbound

SMTP port used to send TLS-enabled email alert actions

SSL

514

UDP

SolarWinds Syslog Service Inbound

Receive syslog messages

n/a

587

TCP

SolarWinds Alerting Service V2 Outbound

SMTP port used to send TLS-enabled email alert actions

TLS

1433

TCP

SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

Outbound

Communication between the Orion server and the SQL Server.

n/a

1434

UDP

SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

SQL Server Browse Service

Outbound

Communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations. Required only if your SQL Server is configured to use dynamic ports.

n/a

1801

TCP

MSMQ Bidirectional

MSMQ WCF binding

WCF

5671

TCP

RabbitMQ

Bi-
directional

For encrypted RabbitMQ messaging (AMQP/TLS) into the main polling engine from all Orion servers (additional polling engines, HA servers, or additional web servers).

Sending messages to RabbitMQ.

TLS 1.2

17777

TCP

SolarWinds Orion Module Engine

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Cortex

Bi-
directional

Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console and the polling engines.

Communication between the main server and pool members.

RSA handshake, AES 256 communication using WCF

TLS 1.2 with Cortex

17778

HTTPS

SolarWinds Agent Inbound to the Orion server

Required for access to the SWIS API and agent communication

SSL

Links to hide in port requirements

See SolarWinds Port requirements for a comprehensive list of port requirements for SolarWinds products.

Optional, individual components, such as Orion agents and High Availability, have additional port requirements.

Orion Web Console browser requirements

Performance of the computer where you open the browser significantly influences the speed of the Orion Web Console.

Orion Platform products support two most recent versions of the following web browsers available at the release date:

  • Firefox
  • Chrome 

Orion Platform products also support the following browsers:

  • Microsoft Internet Explorer 11 with Active scripting

    Starting with Orion Platform 2020.2, some pages are not compatible with IE 11. Classic Dashboards continue to support Internet Explorer 11.

    Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

  • Microsoft Edge

Browser requirements:

  • JavaScript enabled
  • Cookies enabled