Release Date: November 5, 2019
These release notes describe the new features, improvements, and fixed issues in Orion Platform 2019.4. They also provide information about upgrades and describe workarounds for known issues.
- New features and improvements
- New customer installation
- How to upgrade
- Fixed issues
- Known issues
- Legal notices
- For information on latest hotfixes, see Orion Platform Hotfixes.
- For release notes for previous Orion Platform versions, see Previous Version documentation.
- For information about requirements, see Orion Platform 2019.4 system requirements.
- For information about working with the Orion Platform, see Orion Platform 2019.4 Administrator Guide.
New features and improvements in Orion Platform
Orion Platform 2019.4 offers new features and improvements compared to previous releases of Orion Platform.
Native SolarWinds Service Desk Integration
Generate Service Desk incidents from Orion Alerts.
Orion Maps enhancements
Entity Library enhancements
Filter and refine your entity list based on any property.
Bulk-select entities to add them to the canvas.
Quickly identify contextual relationships through the entity library without leaving the editor.
Multi-select from the canvas to move or delete multiple objects in groups.
Undo and redo options within the Editor.
Add custom images and backgrounds to enhance the map.
Manual Topology Connections
Define topology between any two entities directly from the Map Editor.
Customizable map refresh rate
From the Advanced Configuration Settings, specify the map refresh rate - in minutes - for the Orion Maps Viewer and Widgets.
Add or evaluate additional Orion Platform products from within the Orion Web Console.
Install new products for evaluation even if you are not ready to upgrade your existing Orion Platform products to the latest version. Compatible versions of the new products are installed.
- Deploy the Orion Platform in the cloud using Azure SQL Database managed instance as an alternative to MS SQL.
- Deploy the Orion Platform directly from Azure Marketplace
All Orion Platform products now use .NET 4.8.
.NET 4.8 is deployed automatically to all Orion Agents for Windows after the upgrade. See a known issue with the first login after the .NET upgrade.
All Windows Agent plugins for supported operating systems were migrated.
Make sure that the operating system of your Orion Platform supports .NET 4.8. See .NET Framework system requirements (© 2019 Microsoft, available at https://dotnet.microsoft.com, obtained on October 3, 2019).
If your Orion Platform runs on an operating system that does not support .NET 4.8, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.
Website performance improvements
Scalability Engines Installer download performance improvements
Legacy Syslog & Traps replacement: Log Viewer replaces legacy Syslog & Traps with an instant evaluation of Log Analyzer
Updated and improved localization of Orion Platform product UI for German and Japanese.
Versioning is now consistent across all Orion Platform products; products follow the Orion Platform versioning convention. See the THWACK post What’s in a version number.
Orion Platform out-of-the-box reports were migrated to web-based Report Manager
Orion SDK enhancements: Automate ‘List Resources’ and import results
- Review the list of newly supported devices
New customer installation
For information about installing Orion Platform, see the SolarWinds Orion Installer.
How to upgrade
If you are upgrading from Orion Platform 2016.1 or later, use the SolarWinds Orion Installer to simultaneously upgrade your entire Orion deployment (all Orion Platform products and any scalability engines) to the current versions.
If you are upgrading from Orion Platform 2019.2, you can upgrade your entire Orion deployment from the My Orion Deployment page. Downloading the Orion Installer is no longer necessary.
During the upgrade to Orion Platform 2019.4, all Orion Agents for Windows will be upgraded to .NET 4.8.
If you are upgrading from an earlier Orion Platform version, use this topic to plan and implement an upgrade to the current version of Orion Platform.
Fixed issues in Orion Platform 2019.4
Orion Platform 2019.4 fixes the following issues.
|292873, 347850||SolarWinds addressed multiple cross-site scripting issues.|
|275547||SolarWinds addressed an issue where widgets do not display on the Vital Stats view when modern charts use a custom poller.|
|256210||SolarWinds addressed an issue where polling engines displayed as up wee not polling due to a memory leak.|
|205870||[Manage alerts]: SolarWinds addressed an issue where the Manage Alerts page crashes and does not load.|
|307539, 325032, 336545||SolarWinds addressed issues where upgrades to Orion Platform 2019.2 with time series failed due to non-existing tables (CiscoBuffers_daily, LoadAverage_Daily).|
|SolarWinds addressed an issue where SQL code was using incorrect data types that caused performance issues.|
|320478||SolarWinds addressed an issue where Custom Property Editor could not populate custom property values.|
|346466||SolarWinds addressed Orion Web Console performance issues after the upgrade.|
|233322, 243351, 301464, 302397, 305827, 329065, 331035, 331314, 333144, 333770, 334339, 335647, 336514, 342480, 343026, 349908, 351162||SolarWinds addressed Database Maintenance issues caused by RabbitMQ logs not rotating.|
|242074, 1180068||World Map: SolarWinds addressed issues with updating longitude and latitude using built-in custom properties.|
|365386||SolarWinds addressed an issue where Node Child status participation settings were reverted to defaults after applying Orion Platform 2019.2 hotfixes.|
SolarWinds addressed an issue where tooltips were displayed in the cached language.
|334477, 336613, 337773||SolarWinds addressed an issue where element count for SAM components returns incorrect numbers when federation is on.|
|283175||SolarWinds addressed a high CPU issue caused by not thread-safe CortexHttpClient.|
|330908||SolarWinds addressed an issue where database was blocked because of database index issues.|
|360972||Network Atlas: SolarWinds addressed an issue where vendor icons in the List of Objects were not displayed.|
|330820, 333843, 334276, 334431, 337568, 337586, 346757||SolarWinds addressed an issue where custom charts were not able to handle a simple SQL data source.|
|334587||SolarWinds addressed an issue with previewing group details views.|
|310863, 318535, 347470||SolarWinds addressed an issue where Database Maintenance failed when SQL server language was different from English.|
|203949||SolarWinds addressed an issue with Chinese characters displaying incorrectly.|
|213500, 218945, 277465, 356033,||SolarWinds addressed an issue where domain names in account names were ignored (LDAP or NTLM or Negotiate auth).|
|143746||SolarWinds addressed an issue where users could not edit Global Proxy Settings, causing ServiceNow integration issues.|
|114953||SolarWinds addressed an issue where the Custom Object widget asynchronous rendering resulted in users not seeing all views according to their rights.|
|1064543, 1362307||SolarWinds addressed an issue where users without admin rights could not edit values for custom properties with restricted values.|
|149002, 180192, 258656, 273938, 287221, 288450, 295876, 321400, 327253,||SolarWinds addressed an issue with SWIS not staying synchronized with changing subscriptions.|
|273629||SolarWinds addressed an issue where other users could not see reports created by admin accounts.|
|243733||SolarWinds addressed an issue where modern charts did not respect the browser language and thus did not display the date in the correct format.|
|91453, 140774, 140803, 212274, 218248, 263146, 290425||SolarWinds addressed multiple ServiceNow integration issues.|
|265352||SolarWinds addressed an issue with plain text password in Linux JobEngine plugin.|
|355646||SolarWinds addressed an issue with the PDF export alert action on Windows Server 2019.|
|374556||SolarWinds addressed an issue with upgrades failing due to a BigIntOverflow script.|
|363654, 367938, 373659, 382184||SolarWinds addressed an issue where child nodes remained Unreachable when the enhanced node status calculation was enabled.|
|210059||SolarWinds addressed an issue where opening List Resources for an invalid entity causes the Orion Platform to hang.|
|Orion Web Console might crash due to real-time polling issues|
Issue: After the upgrade to Orion Platform 2019.4, real-time polling widgets might occasionally cause the Orion Web Console to crash, due to w3wp service issues.
Work-around 1: Install Orion Platform 2019.4 Hotfix 1 or later.
Work-around 2: Remove the real-time polling widgets.
© 2019 SolarWinds Worldwide, LLC. All rights reserved.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.
SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.