Network Configuration Manager 7.6 Release Notes

Release date: March 14, 2017

These release notes describe the new features, improvements, and fixed issues in Network Configuration Manager 7.6. They also provide information about upgrades and describe workarounds for known issues.

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New features and improvements in NCM 7.6

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NCM 7.6 offers new features and improvements compared to previous releases of NCM.

Firmware upgrades

SolarWinds NCM 7.6 introduces a new feature that upgrades the firmware on many devices at one time. Because security fixes are distributed as new firmware revisions, upgrading firmware helps network administrators correct security vulnerabilities.

Simplified installer

Installation is easier due to a single SolarWinds NCM 7.6 component. There is no longer a separate NCM-NPM integration component.

New features in Orion Platform 2017.1

For a list of new features and improvements in the Orion Platform 2017.1, see the Orion Platform 2017.1 release notes.

New customer installation

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For information about installing Network Configuration Manager, see the SolarWinds Orion Installer.

Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations:

  • After NCM 7.6, future releases will no longer support Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2. NCM 7.6 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see Deprecation notices.
  • When upgrading to NCM 7.6, if you added a site binding to a host name before you upgrade, you must bind the Orion Web Console to a fully qualified domain name (FQDN). See this article.
  • When upgrading to NCM 7.6 with custom menus, you cannot see the Performance Dashboard link in the menu. For details, see this article.
  • When upgrading on the Additional Poller, you may receive this error: "The license we have for Orion Scalability Engine is outdated". See this article for instructions to resolve the issue.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.
  • Always use the Product Upgrade Advisor to build your upgrade path.
  • NCM 7.6 integrates with Network Performance Monitor version 12.1.
  • Typically, you always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products. Depending on your upgrade path, you may need to upgrade another product before progressing to an NPM upgrade.

How to upgrade

If you are upgrading from NCM 7.5 or later or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

If you are upgrading from NCM 7.4 or earlier, use this topic to plan and implement an upgrade to the current version of NCM.

Fixed issues in NCM 7.6

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NCM 7.6 fixes the following issues.

Case number Description


Fixed an issue with Alteon devices where NCM did not correctly escape the forward slash (/) character.

1016921, 1058446

Fixed an issue with Palo Alto devices where NCM did not correctly detect the beginning of the config file.

1005547, 1036551

Fixed an issue that prevented a device inventory using SNMPv3 credentials using certain characters.

1018780, 1018886

Reverted the file naming convention introduced in NCM 7.5.

985992, 1061349

Fixed an issue with the bulk modification of nodes with different NCM device templates.


Unmanaged nodes are no longer taken into account in NCM jobs.


Fixed an issue with date and time macros used for file names and email titles in NCM jobs.


Fixed an issue that affected jobs scheduled on pollers in different time zones.

Fixed issues in Orion Platform 2017.1

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For a list of new features and improvements in the Orion Platform 2017.1, see the Orion Platform 2017.1 release notes.

Known issues

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Orion Web Console inaccessible after installing NCM
Issue: Access to Orion Web Console is blocked after NCM installation if the SQL account you have assigned to your Orion Platform database has not been configured with appropriate permissions.

Resolution/Work-around: Create a new SQL account with required permissions:

  1. Run the Configuration Wizard and select the following options:
    • Database
    • Services
    • Startup Settings
  2. Click through the wizard to the Database Account panel.
  3. Create a new SQL account with the appropriate permissions.
  4. Complete the wizard and then verify that NCM is able to connect to the database.


Node Discovery not adding nodes after upgrade
Issue: Node Discovery may not always successfully add nodes after an upgrade. This issue results when upgrading from NCM 7.3.x to current versions.
Resolution/Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for auto detect"), and then re-run the node discovery.


Error connecting to devices with SSH-only login
Issue: NCM is not able to connect to certain devices with SSH-only login, receiving this error from the server: "Invalid username or password".
Resolution/Work-around: See this knowledge base article for the workaround to this issue.


Large reports export limitation
Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.
Resolution/Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or less.


Unable to manage pollers
Issue: If you have NCM installed as a stand-alone product, you cannot manage pollers in the SolarWinds Orion Web Console's Threshold and Polling Settings.
Resolution/Work-around: None.


Node Groups concept not supported
Issue: In versions 7.4 and later, NCM does not support the concept of Node Groups. You might notice that Web-based reports look different in comparison with NCM 7.3 and before.
Resolution/Work-around: To restore the previous display, edit the relevant report and add the appropriate property.


Drag-and-drop functions may not work properly
Issue: Resources such as Node List, Search NCM, Inventory Details, Compare Configs, Download, and all charts, stop working when dragged and dropped.
Resolution/Work-around: Refreshing the page should resolve this issue.


Issues after uninstalling NCM
Issue: After uninstalling NCM, you might encounter a problem when you open the SolarWinds Orion Web Console, and charts you export to PDF may not display the correct time range or colors.
Resolution/Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM files.

End of support

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This version of Network Configuration Manager no longer supports the following platforms and features.

Type Details
Alert Manager The Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.

Deprecation notices

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This version of Network Configuration Manager deprecates the following platforms and features.

Deprecated platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features. Customizations applied to a deprecated feature might not be migrated if a new feature replaces the deprecated one.

Type Details
Microsoft SQL Server

Support for SQL Server 2008 and 2008 R2 is deprecated as of this release.

Future releases will no longer support using SQL Server 2008 or 2008 R2 as your database server.

SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Microsoft Windows Server

Support for Windows Server 2008 R2 is deprecated as of this release.

Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

Export to PDF feature The Export to PDF button on dashboards is deprecated as of this release and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.

Legal notices

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