Enterprise Operations Console 2020.2 System Requirements

Release date: June 4, 2020

The following sections list recommended software requirements for a SolarWinds EOC installation. For information about installing EOC 2020.2, see the SolarWinds Orion Installer for EOC.

  • SolarWinds does not support installing SolarWinds products on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

EOC 2020.2 server requirements

Server Software

Software Requirements
Operating system Production Evaluation environments only
  • Windows© Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows 10

Installing SolarWinds EOC on Windows Server Core is not supported.

Operating system languages
  • English
  • German
  • Japanese
  • Simplified Chinese
IP address version
  • IPv4
  • IPv6

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 10.0 or later

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.

Microsoft .NET Framework

.NET 4.8

If the required version is not found on the target computer, the installer downloads and installs it. Ensure that .NET is turned on in Windows Features.

Run the same version of. NET on your primary server and any Additional Web Servers in the environment.

Web console browser
  • Microsoft Edge
  • Mozilla Firefox 49.0 or later
  • Google Chrome 54.0 or later

In EOC 2020.2 and later, some pages are not compatible with IE 11. If you are using IE 11, you will see a warning messages on incompatible pages. SolarWinds recommends using a different browser, such as Google Chrome, Mozilla Firefox, or Microsoft Edge, for the best user experience with EOC.

  • Custom Property Management (CPM) is not supported on Internet Explorer 11.
  • Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.
  • Due to issues with memory usage and Windows authentication, Internet Explorer is not a recommended browser.

Server Hardware

Enterprise Operations Console supports a maximum of 100 attached SolarWinds Sites with up to 1 million elements - such as nodes, volumes, interfaces, applications, alerts, and events - total from all attached SolarWinds Sites. The following requirements are for an EOC server with MS SQL Express 2017 installed as the EOC database.

Optionally, you can install a Standard or Enterprise edition database on a separate server. See Options for the EOC database.

Hardware < 60 attached SolarWinds Sites > 60 attached SolarWinds Sites (max of 100 sites)
CPU Quad-core processor or better Octa-core processor or better
OS type 64 bit 64 bit
Hard drive space

20 GB minimum

(40 GB recommended)

20 GB minimum

(40 GB recommended)

Memory

16 GB minimum

(32 GB recommended)

32 GB minimum

(64 GB recommended)

Options for the EOC database

Unlike other Orion Platform products, you can run EOC 2020.2 in a production environment with a SQL Express database installed on the same server. A SQL Express database is sufficient because EOC stores minimal data. For example, the EOC database stores site history, site registrations, user accounts, custom Enterprise Summary Tile definitions, and reports.

Optionally, you can choose to install a Standard or Enterprise edition of SQL Server on a different server. If you choose that option, see the database requirements.

(Optional) Database requirements

If you choose to install the EOC database on a separate server, the hardware and software requirements for the SolarWinds Orion database apply.

Database Software

Software Optional requirement
SQL Server

SolarWinds EOC supports Standard or Enterprise editions of the following SQL Server versions:

  • Microsoft© SQL Server© 2019
  • SQL Server 2017
  • SQL Server 2016
  • SQL Server 2016 SP2
  • SQL Server 2016 SP1
  • SQL Server 2014
  • SQL Server 2014 SP2
  • SQL Server 2014 SP1
  • SQL Server 2012
SQL Server Collation
  • English with collation setting SQL_Latin1_General_CP1_ CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_ CI_AS

Notes:

  • We support CI database on a CS SQL Server.
  • We do not support case-sensitive databases.
Recovery mode SolarWinds recommends Simple Database Recovery Mode to ensure best performance.
Authentication Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software

If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component.

The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types

    Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.

  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

Database Hardware

Hardware Optional requirement
CPU Quad-core processor or better
OS type 64 bit
Hard drive space

20 GB minimum

(40 GB recommended)

Memory

8 GB minimum

(16 GB recommended)

Microsoft Azure deployments

Starting with EOC 2.2, and other Orion Platform 2018.x products, you can use the Azure SQL Database to host your Orion SQL database. For more information, see Azure SQL Database requirements.

Server port requirements

The following ports are necessary to be opened on your firewall for EOC to connect remotely. For a full-list of Orion Platform required ports, see the Server Port Requirements.

Port Protocol Service or process Direction Description Encryption
80 TCP IIS (w3wp.exe) Bidirectional HTTP default for the Orion Web Console website No
443 TCP IIS (w3wp.exe) Bidirectional HTTPS default for the Orion Web Console website SSL/TLS 1.2
17777 TCP SolarWinds Information Service Bidirectional

Used for the SolarWinds Information Service (SWIS) protocol and for product installation.

RSA handshake, AES 256 communication using WCF

TLS 1.2 with Cortex Certificate (SHA-512)

Network and scalability

Scalability With the system requirements outlined above, EOC 2020.2 was successfully tested with 100 SolarWinds Sites with a total of 1 million elements (nodes, interfaces, volumes, and so on).
Connectivity Multiple EOC servers can be connected to the same SolarWinds Site.
Latency

SolarWinds recommends that latency between the EOC server and connected SolarWinds Sites be less than 200 ms (both ways). EOC can function at higher latencies, but performance might be affected.

EOC was tested with up to 500 ms of latency and remained functional, but performance (specifically with reports) was affected.